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FB Acc. "There's no further action that you may take here." - true or false? (26)

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Hi,

Today I received the following message from FB support team:

Yesterday they wrote me that my account would be deactivated because of policy violation.

I answered them and asked for re-activation. After that I received the message above.

Is that true? I read somewhere that some people ignored that sentence and asked again to get the account back. With success.

What do I need to write to get the account back?


Furthermore I have 4 more FB ad accounts in my business manager.

Shall I get a new credit card when using a new account?

Thanks

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I don't have anything to add unfortunately, but I am curious... do you know what you did to get the account closed?

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I got only that statement from FB so far. Might be that my landing page is flagged.

I'd like to know how to find a FB rep for the future. They hide very well.

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What I meant is have you reviewed ad policies at all? I see people complain about unfair or "random" account flags all the time and it turns out they were promoting diet, using aggressive language, and overall just violating the ad policies. For all we know you've been doing fb ads for years and are an expert, or you could be a noob and have no idea what you're doing and violating simple policies, so I was just looking for more detail. It could be something really simple.

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If you are not violating anything thoroughly describe what your business is and why you shouldn't be banned. I saw you run weight loss campaigns for example, no way you going to get your account back based on that I can tell...

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Yaa.. don't think you're going to get it back. But that's just part of the game. All an accounts game when running BH. And yes, use new cards for the other accounts, entering a card used on a BH account will either burn the account or return the error 'previously suspended payment method' and they won't let you run it.

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^^ this ^^

In case you're 100% sure all about your campaigns is whitehat and in line with their ad policies, you can write them again, even several times ... it has worked for some people, I had a similar experience too with google (they also have this "no further action" clause). The key is to stay polite, be very detailed about what happened etc ... but the chances are pretty low, especially now, when they are taking heat from every side.

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I made a post on this here https://stmforum.com/forum/showthrea...l=1#post338920

This is the message you receive when you appeal for a permanently deactivated account. There is 0% chance you will get it back through email or chat with support. Actually noone even "looked" at your account, a bot replied to you because the account has been flagged as such.

You should've worked first to make 30 accounts before running diet, so one gone doesn't count. PM me

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I checked the guidelines for advertising and in my opinion the ad copy was compliant. I checked their examples
for bad copy and my ad copy doesn't have that kind of claims, language and what so ever they were presenting there.

Yes, I run weight loss campaigns and FB probably won't give me that account back but I'll try it anyway...

Getting a new credit card might take 2 weeks. Not sure about that.

Does anybody know if FB accepts virtual crypto debit cards?

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don't waste time trying to figure out why it was banned. move on and get new accounts. your time is more precious launching campaigns than figuring out the reason behind it.

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90% sure you cant get it back, but you can try appealing. If you do so, then delete the support message and change your landing page.

But, your payment method most likely was not banned, since it was a policy violation and not disabled payment.

But as others said earlier, easiest thing is to move on.

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Some bad advice in here. You absolutely can get back disabled accounts, even when it says the decision is final. If the campaign wasn't super-aggressive you can try to appeal every couple of days. Write a nice message about how you want to figure out what was wrong, you care about user experience, blabla and just copy paste it, takes a few minutes.

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If you believe you were not abusing their terms, then it doesn't hurt to try and contact them (takes max 5 minutes?). However, I would start looking into getting new accounts setup. @David is right, don't use the same payment method/card on other accounts, you will risk getting those accounts banned.
Welcome to the FB game
Goodluck!

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It is usually a waste of time, but if you have a lot of time, you can try.

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Lol why bother appealing. I agree with cmdeal, usually a waste of time. Just get a new account. Accounts are easy to get.

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Absolutely possible and very realistic to get your account back, even after blackhat spend.

You’ll need to write a very convincing and heartfelt email. Be sure to include some info about how you’ve recently been on training courses, attended events and are looking at marketing certifications etc.

Be professional and courteous

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Do you think it's worth getting FB's own certification for this? They keep pushing their Blueprint a lot so I'm wondering if that's the certification they care most about.

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You also have to wonder how steady the account will be after several bans on black hat campaigns. I am quite sure the account is "damaged", so you need to take time before you go on big budgets on BH after the re-activation.

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I'm wondering too...

There is 2 things FB pushes like crazy with canned answers everytime I have an Ad refused : the FB advertising policies (which I've read like 378 times) and the bloody blueprint...

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I'm also wondering whether they increase the "health" of your account if you click/take these "ad courses" they push as well as every other email they send out that says for instance "do this to learn more" or "click here to complete the setup of your page" etc.

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So true.

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Similarly my Rep said I should "verify" my domains (you can add your domains as "properties" in the BM).
https://developers.facebook.com/docs...n-verification

Anyone here is systematically "confirming" his domains ? Does it seems to have any kind of impact on your approval/refusal rate ?

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Interesting. I have never tried that... The reps I have spoken to about business managers insist only on same naming across website, page, business and also the page to be added on the BM. Definitely including this next time

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Does this work for Adwords too?

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maybe if you clearly explain about your ads facebook'managers give you back your account

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Heard a rumour they'll soon be penalising non-verified domains.

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