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No Traffic On New FB Accounts (31)
04-06-2018 03:28 AM
#1
bisonblue (Member)
No Traffic On New FB Accounts
My camps aren't getting any traffic even though I'm sending them to a pure safe page without any BH content and zero cloaking in place. Any reasons why this could be happening?
04-06-2018 05:01 AM
#2
webbyte2011 (Member)
Hi,
for the same thing I've posted a thread here - https://stmforum.com/forum/showthrea...budget-nowdays
04-06-2018 05:07 AM
#3
AdzMed (Member)
Ive posted in the other thread also.
s it no impressions or low impressions?
Did you just pay the bill or added a new payment method?
If there are no impressions, then most likely you are in a review of sorts or your campaign budgets are too high. So lets say your account threshold is 25usd and all of your campaign daily budgets are over that in total. Try to start up on very small budgets to see if you get traction .
Secondly what might help is to try boost posts for the same domain or set up clean camps for same domain and see if you get traction.
Also ive seen it happen with new pages that delivery is super slow.
Hit me up via PM and i can take a look if you want at your account.
04-06-2018 09:38 AM
#4
blackemil (Junior Moderator)
How new are the accounts?
04-06-2018 02:17 PM
#5
silviodioli (Member)
From what I can tell, it's best to not push anything on the account that's not at least 1-1,5-month old. Warm it up first.
04-06-2018 10:43 PM
#6
stacking benjamins (Member)
Having this issue with a campaign I launched last night. Launched 4 adsets and three of them are getting normal traffic volume, but one of them has received only 19 impressions today. Never had this issue before and I've spent a good amount on this ad account over the past few months.
04-06-2018 10:47 PM
#7
mihalis09 (Member)
That seems to be a recurring theme here. Were all 4 duplicated adsets?
04-06-2018 10:50 PM
#8
stacking benjamins (Member)

Originally Posted by
mihalis09
That seems to be a recurring theme here. Were all 4 duplicated adsets?
Aside from the image, the adsets were all the same.
04-06-2018 10:54 PM
#9
mihalis09 (Member)
That is very weird indeed... It may have to do with Facebook making a lot of algorithmical changes lately incl ads within a playing video, ads manager layout etc.
I bet if you delete that adset and duplicate it again with the same image, it would start delivering
04-10-2018 11:16 AM
#10
stacking benjamins (Member)
You guys still having this issue? Seems to be happening with every adset that I launch now and it's driving me nuts. I've tried duping adsets, waiting 24+ hours, even tweaking the creatives, but I'm still getting 0-20 impressions per day. Audience size is 600k and the adset budgets are $70 each. Offer is white hat and I've never had problems with getting ads approved for this offer. Account is a few months old and I've spent a good amount on it so far too.
04-10-2018 03:32 PM
#11
mihalis09 (Member)
Is the bidding automatic? Is this a personal account or BM ad account? Have you tried duplicating the campaign across different accounts? Also, it may be your domain has been flagged. Have you tried creating an alias on that domain and resubmitting the ad? Howbout simplifying the ad copy to the bare minimum to make sure no trigger words have the ad to underdeliver?
04-10-2018 03:40 PM
#12
quantum27 (Member)

Originally Posted by
stacking benjamins
You guys still having this issue? Seems to be happening with every adset that I launch now and it's driving me nuts. I've tried duping adsets, waiting 24+ hours, even tweaking the creatives, but I'm still getting 0-20 impressions per day. Audience size is 600k and the adset budgets are $70 each. Offer is white hat and I've never had problems with getting ads approved for this offer. Account is a few months old and I've spent a good amount on it so far too.
What campaign objective are you using? Try promoting a boring article from CNN, use PPE or Traffic Objective. Go US 18+. See how that goes.
04-10-2018 09:55 PM
#13
stacking benjamins (Member)

Originally Posted by
mihalis09
Is the bidding automatic? Is this a personal account or BM ad account? Have you tried duplicating the campaign across different accounts? Also, it may be your domain has been flagged. Have you tried creating an alias on that domain and resubmitting the ad? Howbout simplifying the ad copy to the bare minimum to make sure no trigger words have the ad to underdeliver?
Auto bid
BM Account
Haven't tried it on a new account, that was going to be the last resort
I don't think my domain is flagged. I checked using this
http://multirbl.valli.org/lookup/ and it's in good standing (lander and tracking links)
What do you mean by "Creating an alias on that domain?"
I'll give the simplifying the ad copy advice a shot. Although the ad copy for the new ad sets I'm launching are the same as the old ad sets and those were running just fine.

Originally Posted by
quantum27
What campaign objective are you using? Try promoting a boring article from CNN, use PPE or Traffic Objective. Go US 18+. See how that goes.
I've been using purchases. Going to try your second suggestion and see if that works
04-11-2018 12:07 AM
#14
mitchell (Member)

Originally Posted by
stacking benjamins
I've been using purchases. Going to try your second suggestion and see if that works
Let us know if PPE ends up working for you. I've seen multiple people recommend to always start new account slowly with PPE, Page likes etc. It's possible that you trigger some sort of flag when going straight for conversions on a fresh account.
04-11-2018 12:18 AM
#15
stacking benjamins (Member)

Originally Posted by
mitchell
Let us know if PPE ends up working for you. I've seen multiple people recommend to always start new account slowly with PPE, Page likes etc. It's possible that you trigger some sort of flag when going straight for conversions on a fresh account.
The thing is, this isn't a new account. It's not a new campaign either. I've been running the campaign for weeks with no problem.
Anyway, I setup a traffic campaign with an ad linking to a CNN article and it seems to be delivering normally. Actual campaign/offer is still barely getting impressions though. I'm going to try launching it on a new account.
04-11-2018 01:53 AM
#16
mitchell (Member)

Originally Posted by
stacking benjamins
The thing is, this isn't a new account. It's not a new campaign either. I've been running the campaign for weeks with no problem.
Anyway, I setup a traffic campaign with an ad linking to a CNN article and it seems to be delivering normally. Actual campaign/offer is still barely getting impressions though. I'm going to try launching it on a new account.
Ah ok I was going off the title I assumed you were the OP. Are you using a tracker? I would include your tracker in the CNN test just to be sure.
04-11-2018 04:45 AM
#17
quantum27 (Member)

Originally Posted by
stacking benjamins
The thing is, this isn't a new account. It's not a new campaign either. I've been running the campaign for weeks with no problem.
Anyway, I setup a traffic campaign with an ad linking to a CNN article and it seems to be delivering normally. Actual campaign/offer is still barely getting impressions though. I'm going to try launching it on a new account.
I don't think you have account issues, other than possible account quality score.
Try a larger audience 2M+. IMO you might be getting outbid, although autobid should have paced your spend accordingly.
If you really want to reach that 600k audience, try manual bid. Crank the bid up to $150, keep your budget at $70.
04-11-2018 10:51 AM
#18
stacking benjamins (Member)

Originally Posted by
mitchell
Ah ok I was going off the title I assumed you were the OP. Are you using a tracker? I would include your tracker in the CNN test just to be sure.
Yup, using
Voluum. Tried what you suggested with using a
Voluum link for the CNN ad and it ran just fine.

Originally Posted by
quantum27
I don't think you have account issues, other than possible account quality score.
Try a larger audience 2M+. IMO you might be getting outbid, although autobid should have paced your spend accordingly.
If you really want to reach that 600k audience, try manual bid. Crank the bid up to $150, keep your budget at $70.
Here's the interesting thing. I duped the campaign to a new ad account and the result is the same, however for one ad set I am actually getting impressions now, with a good ROAS. In the current test I am testing 3 different videos with everything else being the same (funnel, offer, ad copy, ad headline, targeting, bidding, etc). Only one video (the original one) is delivering, and this is the case on both the original ad account and the new one. I've tried duplicating the campaign itself on the original ad account and it didn't work. Likewise, I've tried using a different Voluum link and still having trouble with delivery. Even more interesting, I duped the current adset that is receiving impressions and changed just the image (to an image from a previous split test) and it's struggling to receive impressions.
So I agree, it doesn't seem like it's the account, or Voluum, or the creative itself. I haven't tried changing the targeting, but it looks like that is next.
04-11-2018 11:13 AM
#19
quantum27 (Member)

Originally Posted by
stacking benjamins
Yup, using
Voluum. Tried what you suggested with using a
Voluum link for the CNN ad and it ran just fine.
Here's the interesting thing. I duped the campaign to a new ad account and the result is the same, however for one ad set I am actually getting impressions now, with a good ROAS. In the current test I am testing 3 different videos with everything else being the same (funnel, offer, ad copy, ad headline, targeting, bidding, etc). Only one video (the original one) is delivering, and this is the case on both the original ad account and the new one. I've tried duplicating the campaign itself on the original ad account and it didn't work. Likewise, I've tried using a different Voluum link and still having trouble with delivery. Even more interesting, I duped the current adset that is receiving impressions and changed just the image (to an image from a previous split test) and it's struggling to receive impressions.
So I agree, it doesn't seem like it's the account, or Voluum, or the creative itself. I haven't tried changing the targeting, but it looks like that is next.
Check if your thumbnail passed the 20% text rule.
Are you using the raw Voluum link on the ad?
04-11-2018 11:37 AM
#20
stacking benjamins (Member)

Originally Posted by
quantum27
Check if your thumbnail passed the 20% text rule.
Are you using the raw
Voluum link on the ad?
Both thumbnails passed the rule using Facebook's test. There's actually no text at all on either of them.
You mean in the ad copy or the link? The ad link is the
Voluum link but in the actually ad copy I have a bit.ly link (shortened the Voluum link)
04-11-2018 11:46 AM
#21
quantum27 (Member)

Originally Posted by
stacking benjamins
Both thumbnails passed the rule using Facebook's test. There's actually no text at all on either of them.
You mean in the ad copy or the link? The ad link is the
Voluum link but in the actually ad copy I have a bit.ly link (shortened the
Voluum link)
That could be your problem there. I've never ran a raw tracking link on Fb, so I can't say for sure. But those domains get alot of abuse from other affiliates.
Try setting up a CNAME to it. That's the quickest way to test, without using other "tools".
04-11-2018 12:01 PM
#22
stacking benjamins (Member)

Originally Posted by
quantum27
That could be your problem there. I've never ran a raw tracking link on Fb, so I can't say for sure. But those domains get alot of abuse from other affiliates.
Try setting up a CNAME to it. That's the quickest way to test, without using other "tools".
I might've misunderstood what you meant. Are you talking about the legacy
Voluum domains, like abcd.voluumtrk.com? If so, I'm not using those. I'm using a custom domain that is CNAME'd to my
Voluum dedicated domain.
04-11-2018 12:30 PM
#23
lorenzo8282 (Member)
Try a larger audience or manual budding $100 to $150 max bid. Might be the small audience and being out bid
04-11-2018 01:13 PM
#24
stickupkid (Senior Moderator)
Facebook is acting like Tazmanian Devil at the moment. You can blame any irregularities to the fact they are under real pressure at the moment. They closed over 10k fake accounts last days, kickin ass on WH and BH ads, they are sorting out their algorithm and have to deal with a lot of other stuff.
Don't panic, just be patient and wait till the storm is over....
04-11-2018 10:31 PM
#25
stacking benjamins (Member)
Manual bidding with $150 max bid seems to have done the trick. Strange that autobid is having delivery issues considering the whole point of it is to avoid that! But yes, I agree, Facebook is all over the place lately... Hopefully things calm down soon.
04-12-2018 03:58 AM
#26
quantum27 (Member)

Originally Posted by
stacking benjamins
Manual bidding with $150 max bid seems to have done the trick. Strange that autobid is having delivery issues considering the whole point of it is to avoid that! But yes, I agree, Facebook is all over the place lately... Hopefully things calm down soon.
Nice. Is this audience an LLA flexed with interest/behaviour in US?
04-12-2018 10:47 AM
#27
stacking benjamins (Member)

Originally Posted by
quantum27
Nice. Is this audience an LLA flexed with interest/behaviour in US?
Nope. It's M/F 25+ engaged shoppers in New Zealand.
04-12-2018 11:53 AM
#28
quantum27 (Member)
Every eComm guy is bidding on engaged shoppers. For a 600k audience, there might be.. I dunno.. let say 20% (maybe even less) that FB knows are buyers. So really, FB is going for 120k audience.
04-12-2018 12:00 PM
#29
stacking benjamins (Member)

Originally Posted by
quantum27
Every eComm guy is bidding on engaged shoppers. For a 600k audience, there might be.. I dunno.. let say 20% (maybe even less) that FB knows are buyers. So really, FB is going for 120k audience.
Oh yeah, I'm aware it's not the best audience, but it has been converting well enough to test my creatives/funnel
04-12-2018 07:30 PM
#30
kokofai ()

Originally Posted by
stickupkid
Facebook is acting like Tazmanian Devil at the moment. You can blame any irregularities to the fact they are under real pressure at the moment. They closed over 10k fake accounts last days, kickin ass on WH and BH ads, they are sorting out their algorithm and have to deal with a lot of other stuff.
Don't panic, just be patient and wait till the storm is over....
^ what stickupkid says
04-12-2018 08:23 PM
#31
bisonblue (Member)
This thread sort of blew up, thanks for all the insight guys. Really appreciate it!
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