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Voluum Tracking Visits and Clicks, but Not Conversions - ClickID messed up? (21)

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Hi all,

Sorry for the newbie post. I'm trying to launch my first campaign, but obviously want to be able to track data before I launch. My Affiliate Network is ClickDealer. I used the guide that Charles Ngo posted and went to test my Voluum set up. I am able to track both visits and clicks, but I am not able to track conversions on either Voluum or ClickDealer.

I set up my Offer URL as follows: http://cldlr.com/?a=23146&c=51148&s1={campaign.id}&s2={clickid}
The campaign URL that was output for me is: http://ht8n8.voluumtrk.com/2347595b-14b5-440e-9fc7-62c99b82e245?age={age}&sex={sex}&location={locatio n}&banner={banner}&lander={lander}&clickid={clicki d}
My Click URL is: http://ht8n8.voluumtrk.com/click
And finally, my Postback URL is: http://ht8n8.voluumtrk.com/postback?...payout=#price#

When I click on my campaign URL, a visit triggers and sends me to my landing page. When I click on the link on my landing page (which is my Click URL), a click triggers. Then, when I sign up for the site, I don't get a conversion. It has to be my Offer URL then, right?

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don't know if it's just a typo, but in your campaign URL there's a whitespace in {clicki d} (as well as {locatio n}). You might want to double-check your Offer URL, other than that everything looks fine to me.

Also, check in your affiliate network's stats what values are getting passed for s2.

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Hmm, if you're not seeing the conversion in Clickdealer's stats, that's concerning. Do you see your visit showing up as a visit in their stats?

If Clickdealer successfully tracked your visit but not your conversion, it sounds like a problem on their end - drop your AM a line.

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Good catch @andyvon - that's just a typo though. It is correct on my side. What do you mean by which values are getting passed to s2?

@caurmen I'm getting clicks in Clickdealer, but not conversions. Possibly because when I go to test my conversion, I am not doing enough in the offer (maybe confirming email, etc)? Could this be?

Thanks again.

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I have the same problem, i see clicks in Voluum but not conversions , i only see conversions in clickdealer , i taught it was the postback Url , even then i added it but nothing! thank u guys for any help

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Based on your post I would have to ask my crystal ball what is the reason for your problem.

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sorry but what you mean by "crystal ball" ? thanks

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Haha, what he means is that it a random guess if he were to say what's wrong because you have to give more details of the links you have in your campaign flow. Give more info and we'll be able to help out!

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Yes, what Manu said.
From your post no one will be able to give you a proper answer.
Basically you just said "It´s not working, please tell me why".
To get better help you should tell little bit more.
For example you could show how your postback looks, if you have the correct parameters, if you use the same macros in the postback that you use for unique click ID and so on.
Then we can help you better; when you just say you see conversions in Clickdealer but not in Voluum although you set the postback we can just guess and if we have luck we find the reason.
With more detailed information about your setup we can debug it and tell you much better what went wrong.

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my Offer URL as follows:http://........./?a=68044&c=166711&s1={campaign.id}&s2={clickid}

The campaign URL that was output for me is: http://..................../4b8e91de-9196-46f6-93b3-1f92ee2e8dd9?websiteid=websiteid&[QUALITY]=quality&[CATEGORYID]=categoryid&[COUNTRY]=country&[BROWSERID]=browserid&[ISPID]=ispid&[ISPNAME]=ispname&[CAMPAIGNID]=campid&[IMPRESSIONID]=impressionid&[ADBLOCK]=adblock&[BID]=bid

My Click URL is:http:/.......;.com/click


Postback Url is in the screen

if you need guys any other info i will provide it , and thank you for help.

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Ok, this is better.
But we don´t see how you setup the offer URL.
Do you send the click ID through s2 parameter to the offer?

edit: seems we both posted at same time

What I first see is that you have messed up your campaign URL

websiteid=websiteid should rather be a dynamic value like websiteid=[WEBSITEID], except you set it manually as fixed value.
[QUALITY]=quality has to be the other way round -> quality=[QUALITY]
Same goes for the other parameters.
Then on your landing page screenshot you have a typo, there you have compaignid instead of campaignid.
Apart from that, there is no need to add campaign ID and trafficsource ID to the lander.

The offer URL looks ok so far, click ID is in s2 parameter and postback also uses s2.
Usually the wrong formatted parameters shouldn´t have any influence on the conversions and postback as these parameters are only for the Voluum stats and as long as you send postback info to the correct parameter for clickid it should work.
It´s hard to tell what´s wrong there.
Important for the conversion postback is that you send the click ID through the same parameter that you use in your postback URL.
And from your URL examples you do it correct already.
I don´t know about Voluum because I don´t use it myself but in your screenshot for affiliate network there is a switch to enable to append click IDs to offer URL.
Did you try to activate it?
Right now this is the only thing that comes to my mind, maybe someone who also uses Voluum can say if it´s necessary to enable the switch or if it´s enough to just append the {clickid} to offer URL.
When you check your Clickdealer stats do you see values for Sub ID 2 in the conversion report?

And something else, from your macros it seems that you run Popads = Pops.
I created a thread here that you can check, it can save lots of money when running Pops with higher volume
https://stmforum.com/forum/showthrea...-The-Beginning

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yes through s2,
just to clarify , the postback URL i was using inside clickdealer was like this : http:/......com/postback?cid={{EXTERNAL_ID}}&payout={{MONEY}}

But now i changed it to the one you see in the screen which is this one :http://track...........com/postback?...payout=#price#


and just update : i just got another conversion and i can see it in Voluum and it works fine now thank you guys and the reason was the old postback URL

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Ok, great.
But then it makes sense that I can´t see anything wrong when you posted the already corrected links in the post above

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yeah that's true , but as i said , the first screen that i posted of the postback url was just corrected from the AM , i was using a wrong postback url inside clickdealer and it's this one: http:/......com/postback?cid={{EXTERNAL_ID}}&payout={{MONEY}}

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Yes, with that postback it´s pretty obvious why it didn´t work.

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Why should "quality'' be the other way round ""quality=[QUALITY]""? because i think it works fine

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Because this is how it is.
Quality is the static name of the parameter that has to be in front of the equal sign.
[QUALITY] is the dynamic value and has to be after the equal sign.
Same principle for the other parameters.

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Got you now, thanks Bro

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Glad you got this problem resolved and many thanks to twinaxe for guidance!

Gentle reminder: Next time please don't ask the same question in multiple threads. You've asked the same question in 3 threads - this one plus 2 others:

https://stmforum.com/forum/showthrea...ents-on-voluum

https://stmforum.com/forum/showthrea...s-Part-2/page4

This can lead to multiple mods/members wasting time providing the same help to the same problem.

Thanks and do let us know how you get on with your campaigns!


Amy

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