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Random Facebook Account Ban? (14)

02-23-2013 08:32 PM #1 mraffiliate (Member)
Random Facebook Account Ban?

Logged into several of my clean low spend accounts 50-250 a day today and all were banned. None of these accounts were linked and some of them created in different states. All running clean campaigns before, but everything on pause.

Waiting to hear back from my rep what happened. Any one experience a ban for not using their account??

02-23-2013 08:36 PM #2 sandyone (Member)

Did you log in using a different IP?

Sometimes when I am researching and using different IPs I accident;ly log into Paypal and it triggers a security check.

02-23-2013 08:40 PM #3 mraffiliate (Member)

Nope they were just clean low spend accounts waiting for bumps, haven't logged in to them in 3 weeks.

02-23-2013 08:57 PM #4 xerocool (Member)

Facebook has been getting very strict lately for no reason. I had my personal advertising account get banned recently. I spend over 100G on it, no cloaking, legitimate offer that I own, and they are accusing me of suspected fraud. I showed them my ID, bank statements, everything. They don't really give a crap about some advertisers honestly. All it takes is 1 report and your account is toast.

02-24-2013 02:24 AM #5 runforestrun (Member)

yes...i had empty account get ban as well

02-24-2013 02:53 AM #6 paycoguy (Member)

Originally Posted by mraffiliate

How is it that your rep allows you to have multiple, non-linked accounts?

02-25-2013 08:21 AM #7 mraffiliate (Member)

Just got an email back from them

Hi,

Thank you for your patience. Based on the information you provided, we have concluded the review of your account and you can now make payments normally. We apologize for any inconvenience this may have caused. Please let us know if you have any questions or issues in the future.

Thanks,

Derek
Risk Operations
Facebook

02-25-2013 08:35 AM #8 packr (Member)

lol I hate Derek, Don, Xerxes, Kyle, Heidi, And Hudson. They are assholes. I am pretty much 150% convinced it is a completely random thing whether they give you:

"Thank you for your patience. Based on the information you provided, we have concluded the review of your account and you can now make payments normally. We apologize for any inconvenience this may have caused. Please let us know if you have any questions or issues in the future. "

or
"Hi,

Our records indicate that your payments account was disabled due to suspected fraudulent activity. In the interest of protecting our users, we will not be able to reenable your payments account. This decision is final.

Thanks for your understanding,

Derek
Risk Operations
Facebook"

It's 50/50. I had a few whitehat campaigns I wanted to run for small biz clients. I hit up a sales rep, got 3 accounts. Set them up on a RDP for the client. Added the client's card to all 3 accounts, they all got locked out. I hit up Risk Mgmt, they answered me back on all 3 of them.. they re-enabled all of them, 3 days later.. all disabled again, i hit them back.. i get the "This decision is final" message..

What changed in those 3 days? Absolutely NOTHING,. No variables, no changes, . it drives me batty.. makes zero sense to me at all, I'm 200% convinced Risk Mangement is just some random pakis/indians/call center scrubs sitting in a room flipping a coin with every incoming inquiry because there is aboslutely no consistency with the way they do things

sigh

02-25-2013 11:22 AM #9 dario (Member)

Originally Posted by mraffiliate

None of these accounts were linked

Or they are linked in some way that you are not aware of

02-27-2013 05:54 AM #10 mraffiliate (Member)

Not so lucky on my other account which my rep gave me. I haven't ran anything on it and it just randomly got disabled. Emailed my rep and said he can't do anything so I emailed them directly and got this.

Hi,

Our records indicate that your payments account was disabled due to suspected fraudulent activity. In the interest of protecting our users, we will not be able to reenable your payments account. This decision is final.

Thanks for your understanding,

Hudson
Risk Management
Facebook

02-27-2013 06:03 AM #11 everest2012 (Member)

Question for whoever has experience with this: When mobile verifying an account (for the purpose of augmenting the initial spend limit obviously), does it matter where the phone number is located, or where you got the confirmation code from?

One phone verified account I bought was verified by a number an India, which I suspect will screw me over when I try to start using the ad platform. Maybe I'm wrong though.

03-01-2013 10:31 PM #12 xerocool (Member)

Same situation here.

My account was disabled, then enabled for 2 days then, then disabled again for suspected fraud. Ran legit white hat campaigns that i spend over 100G on it and this is what happens. Everytime I email them, its the same old bs.

03-04-2013 08:06 AM #13 bullfist (Member)

Originally Posted by everest2012

Yeah as soon as you add the CC it will error on you, or you will hit road block.. I tried those a week ago..

03-04-2013 04:50 PM #14 everest2012 (Member)

I figured as much... I removed the number from the profile a few days ago as a precaution, and plan on using the ad manager in a couple days... Do you still think that account is outta luck? I know i'll find out soon enough, but if the answer is definitely yes, then I'd rather not waste a CC on it.

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