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Trouble getting traffic on Bing for competitive terms (4)

11-28-2012 04:46 AM #1 paperchase (Member)
Trouble getting traffic on Bing for competitive terms

Bidding on some competitive/high volume keywords on Bing and Yahoo.

This campaign was running fine when I had "syndicated search partners" enabled.

I set up a new campaign just for the tier 1 traffic and have received absolutely nothing. I overshot the max CPC and set it to $10 just to get some traffic. Set the daily budget to $300. Yet no clicks, wtf! For these keywords first line bid is $0.05, mainline bid is $6.00, and first place bid is around $15.00.

I don't know what to do, and it sucks since I had a few clicks come in from before and they converted well. I really want this traffic. Should I enable the conversion tracking so they can see the quality is good?

Should I just phone in tomorrow morning? Is there support any help?

Thanks!

11-30-2012 01:00 AM #2 goobyplz (Member)

You might be soft-banned for various reasons. Try changing your maximum budget on every campaign in your account (This sometimes shakes up their automated systems and re-enables campaigns that are soft-banned with no actual disapprovals.) Call them tomorrow as well but DO NOT use their automated online chat support if you are using some kind of virtual mtup. If you have multiple accounts with them present yourself as a Search management firm.

12-05-2012 03:18 AM #3 bside (Member)

Definitely seems like your account or the site in question has been slightly penalized. Enabling the conversion tracking won't do much, best thing is is to call them and they can escalate your ticket to show any penalization's and what you can do to fix them. I've had this happen several times and 70% of the time it's a terms/privacy policy deal.

12-05-2012 05:22 AM #4 paperchase (Member)

Quote Originally Posted by bside View Post
Definitely seems like your account or the site in question has been slightly penalized. Enabling the conversion tracking won't do much, best thing is is to call them and they can escalate your ticket to show any penalization's and what you can do to fix them. I've had this happen several times and 70% of the time it's a terms/privacy policy deal.
Talked to a nice lady on the phone (Stacie), she said that my privacy policy was missing an "opt-out" procedure. I fixed it, and resumed the traffic. I will also call her tomorrow to let her know. I will see what happens now

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