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Jumptap questions (20)

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I've just joined Jumptap and don't want to stress them with my newbie questions because i'm aiming to get min CPM & CPC lowered in the next few weeks.

I found a lot of threads on the forum but i still have some unanswered Jumptap questions. So please be helpful and supportive if you can..


My 1st question is:

2 days ago I created a new campaign that I set to active but starts on november 21.
Today It's still in "pending approval" state. Should it be active AND scheduled to be already running in order to be reviewed ?

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My experience is that it doesn't matter - I always keep my campaigns paused until they review them.

They don't often review over the weekends either, plus the holiday is coming up so that office is a ghost town

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very bad for potential big traffic network

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Sucky customer service.

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This. The only time I've received quick customer service is when I was spending $1,000/day, once it dropped off so did the support.

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Sent them an email last thurs or fri. haven't gotten any reply from them YET.

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The ROI on support for smaller spend accounts is negative for the ad networks. That's kind of why the ad networks created the self-serve portals. Makes sense and you really can't blame them.

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Eh, but at the same time you risk a smaller spend advertiser getting frustrated and never becoming a big spender. Or you risk a small spender telling other advertisers (or a forum like STM) that support is bad and scaring away new potential clients.

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Eh. I try to spend a lot there. but I'm gonna need some help in order to do that. and without their solid support. it's eeeeh

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Yup. We get crazy support from other ad networks when we haven't spent in a couple of months. But that's how you start spending $XX,XXX/day.

Jumptap gets stuck in the cycle of "Ignore small spenders > small spenders don't become big spenders" /repeat

I used to think it's because they didn't need my money, however I have it on good authority that it's nowhere close to being the case. They need the money but management is poor.

I had a meeting today w/ a huge mobile ad network, we've never run there before. I said that initially we'd only be spending a couple grand for testing but if we liked what we saw, our budget is there. She said "Well of course - it only takes us thirty seconds to set up a campaign, why wouldn't we do that so you could get the data you need."

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The support on JT has been great for me. My requests is usually taken care of within a few hours, often right away. And I'm not exactly a big spender.

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If you're meeting with them and telling them you have budget, then it's a different story right? They're going to treat you differently than the rogue affiliate who hasn't branded themselves as a company and hasn't made calls and meetings.

It's always about ROI: is it worth our time? What's the expected value of my time spent on this guy? If they have poor management, they're worse at making those decisions is all.

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My 2nd question is:

How to avoid this kind of rejections in the future ?

"Due to targeting location, landing page URL must be verified prior to approval. Please send screenshot to account manager"

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OK i sent the offer's LP and i got it approved, but after that little achievement they started to completely ignore my emails.

Also
For what concerns traffic: I'm getting 0 impressions bidding 0,10 in Italy for iOS
Can you give me some examples of working CPC in few countries ?

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I think JT is good for US traffic only

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Are you talking about the conversions or the volume ?

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Dario, how's it going on JT?

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Their support sucks, slow approvals and it's very unresponsive
Also can't get any decent traffic for IT, I'll try other countries

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If you are trying to run international on JT the only way to get volume is run wifi. They have very little carrier traffic outside of the US. That being said I have have had zero luck running wifi internationally with them.

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I'm talking about traffic/volume

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