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Leadimpact is messing with your account too? (6)

11-08-2012 09:15 PM #1 dario (Member)
Leadimpact is messing with your account too?

Despite I have some money on the account an hour ago i received the "automatic billing" email.

Now if i try to login i find the platform to be down for maintenance

Don't know what they're doing..

EDIT: they already replied to my "WTH?" email with a "yep we have a problem" ..

11-08-2012 09:17 PM #2 jimcrim (Member)

Could just be a glitch. Try clearing out your cache/cookies and reloading the site.

11-08-2012 09:18 PM #3 doppelganger (Member)

I am getting the "down for maintenance" message too

11-08-2012 09:20 PM #4 Oded Abbou (Member)

Same here. not sending traffic too.

For the past hour and a half

11-08-2012 09:57 PM #5 colin (Member)

Quote Originally Posted by dario View Post
Despite I have some money on the account an hour ago i received the "automatic billing" email.
I haven't run traffic with them for a while and got the automatic billing email as well. I think my balance went to $0, so the auto-billing kicked in. Here's their response:

Hi,

Thank you for your inquiry. Earlier today we experienced a glitch in our billing system. We appreciate your patience as we work to restore your previous account balance and/or refund the extra charges. This is a high priority issue and we are working to resolve it as soon as possible.

LeadImpact

11-10-2012 08:02 PM #6 sean3 (Member)

You're Lucky Enough to get a reply..no response received on my complaint yet..

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