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I think EWA is kicking me out of the network (52)

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EDIT
I wanted to get an answer about my first payment and Ryan contacted me privately.
Apparently everything is going to be fixed soon.

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damn their check bounced?

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Fuck em. Plenty of other networks that want your business.

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i have a similar problem. sent some traffic from July to September but haven't been paid a single time.

My AM kept saying "you will get the payment this week". After waiting for a couple of weeks, I contacted Ryan on 18th October and he said he will look into the matter. Nothing happend, so I contacted him again on 22 Oct.

The next day I get this message from Savy:
"I was informed that you had a payment issue. We are now banking at a new bank. Can you confirm your wire details so we can make sure that everything is setup correctly?"

Why do I have to "confirm" my wire details? These guys have my details since the day I joined. Anyway, I sent her the details and asked her to confirm that the payment has been wired. Haven't heard from her since.

With the number of "EWA is not paying me" threads showing up on WF and now this bounced cheque issue, I am getting a feeling that I will never see my $3300 again.

Ryan, if you are reading this, then please just send the payment and email the receipt.

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yes. This was my AM explanation

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I had to chase down a 13k payment for over a month... the only way I got it resolved was creating a thread on here. Ryan will jump on this I'm sure of it.

Post anything about a missing payment on their Facebook group and it will be immediately deleted. Once in a while you'll catch someone's post up there for a few hours... then a few other people will jump in with "same here" or "it's been 2 months for me" etc.

The part that irritated me the most was the blatant lies by my AM that my payment was coming "tomorrow" or "in 2 days" - for weeks!

This was earlier this year... and if they haven't managed to get accounting straight by now, then something else is going on. There's absolutely no reason to not pay affiliates that are actually producing for you unless you simply CAN NOT pay them.

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I don't understand why there isn't a sticked post somewhere that explains why STMers shouldn't run traffic with them.
The number of payment problems reported here is insane.

Mods: maybe you should consider doing this to protect the STMers?

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I wonder whether it has anything to do with the stupidly large number of new affiliates they are getting. The FB group + emails sometimes indicate huge growth of the user base. Though that would only make sense if all the new users were pushing volume and depleting available funds. Highly doubt that. And even then why would you dick around people who have pushed $xx,xxx, they are worth much more than John Doe who doesn't know what CPM means. Maybe investments have sapped fund, who knows, one can only speculate. All I can say is once a network starts getting complaints for months about payments you know something is behind it all...

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Had a similar issue last year, twice, thrice etc. and hence i quit having any business with them...though i generated around 30k-50k, i didnt get wat i expected..

so no more ewa for me guys...

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Haha another EWA thread. I still have not gotten paid low $xxx from them from months ago. I have heard lies from just about every employee of EWA and still haven't gotten paid. Since it is such a small amount of money I don't follow up very often. It is more of a fun little side project for me to see just how sociopathic this company is.

These guys are not to be trusted. Anybody who still does business with them and then posts yet another "EWA hasn't paid" thread on STM really has nobody to blame but themselves.

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im in the same boat as pokersensei...ryan sent me an email saying he'll get to to me a few days ago so we'll see but i'm honestly not holding my breath

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PS: anyone post payment issue on their facebook group, they will delete the post and kick u out

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adgale, are you the guy who keeps running adult on pof and copy pasting people's landers as well, I see "adgale" and "adgale-internal" on the tracking links after my lp's get ripped, just curious if there's a connection

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Yea, I noticed this as well on their FB group.

Very interesting.

But a couple posts earlier Mr. Ryan Eagle mentioned there was some fraud occurring on their account, so they had to transfer?

Dunno the whole story.

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There were issues with their bank recently and they've switched banks.

I had a few issues with timely payments recently but it all got resolved with an email to Savy. I CC'd Ryan and my AM and everything was straight and in order.

I don't believe they are avoiding payment. I just think that they've gotta improve on their accounting.

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@ keepitsimple, no, we dont run any single one adult offer on pof. maybe some of our pubs do that.
and we dont usually rip others lps (of course, sometime we do as other ppl)

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Ryan PM'd me saying he would get this taken care of

Next few days, I get an email from Savy saying they sent a wire

"Wire date


10/19/2012"

Haven't received it yet though, 4th day starting since Monday, will update!

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I find this entire post hard to believe. Did someone put you up to this?

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Another of these threads...hard to believe one company can have accounting issues so consistently.

//sigh

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You do know that wires are almost instant right?

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This is absolutely and utterly absurd, we would never kick anyone out of our network. I specifically and repeatedly put out a notice via eMail, to the account managers, via Twitter, and via our Group:

Someone tried to pass off bad checks and the only solution to remedy this is to shut down the bank account and start a new one, causing all checks to fail. We went as far as contacting affiliates individually, because of our sheer size we knew this would happen. We reissued hundreds of checks and we continue to do so to this day to fix this issue but it was completely beyond our control and we did our due diligence.

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Thank you for jumping into the discussion Ryan, we know you're very busy

BTW

Why I'm not getting any reply from Matt or Savy since Oct. 12th ?

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Nope didn't know that but thanks. I just got a reply from Savy!

"My apologies. It looks like the wire came back due to Mismatch in Name and Account. Can you confirm the account number for me? We are banking at Chase now and information was manually transferred over.

Thank you"

I'll update when received.

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A lot of accusations were made against EWA in this thread and you failed to address all of them except the bounced check. What about all of the affiliates who haven't been paid for months? What about all of the affiliates who say they have been ignored by you and your team for weeks and months? What about the people who say they were kicked out of the EWA facebook group for complaining about not getting paid?

Does the fact that you recently changed your bank account number explain any of these things?

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LOL. No. Honest Post.

Sounds like your major talent is to drum up drama.. haha

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I didn't start this thread nor did I start any of the threads on EWA. You telling me Ryan didn't ask you to post that?

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I've had good dealings with them, as well as a few hiccups. I like the guy and I like the team who I've met.

That is enough for me to chime in and state my recent experience with them.

I admit, not my favorite network to run with, mainly because I don't like LinkTrust much, but otherwise, I've had fairly stable EPCs with the offer I'm running there and payments lately have been on time. $x,xxx wires every week.

And besides - I doubt he cares THAT much about someone complaining about $xxx unpaid. I have a handful of networks I have $xxx sitting in unpaid to me - I just have better things to do then start a thread on STM complaining about it.

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I'm not trying to get in a tit for tat with you but I'll just repeat one more time I did not start this thread or any other EWA thread. I only chimed in with my experience in order to hopefully help new affiliate who don't know who they can trust. I don't care about low $xxx which is why I am being honest here. I am not gonna be diplomatic in the hopes Ryan will find it in his heart to pay me at some point.

I notice you did not answer my question about whether Ryan asked you to post that.

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@pokersensi - You claim I owe you $XXX and I have tried to contact you on multiple occasions to figure it out. Every single time there is an EWA thread you are the first person to chime in about me robbing you of $XXX - that's absurd. It's clear that you are either Yousif, got denied from my network in the first place, or simply some ☃ running around trying to bash me and stir up drama. I do not know what your personal vendetta against me is but I'd like to formally request that you leave me alone. Why are you doing this? What is your agenda?

@dario - I've sent you a private message, I am sorry that you got some misinterpretation of our company. I do not honestly appreciate how this was handled because my team and I have been nothing but forthcoming. There is no excuse for the lack of communication you feel you have gotten from us - we will resolve whatever worries you have and start you off on a better note.

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Ryan, that is pretty funny. I have emailed you personally and you even asked me for my Paypal address so you could pay me. Of course you never did. Same goes for several employees of yours. I am not hiding anything. My name is Steve Perlow. If I am lying go ahead and out me publicly.

If I was the only one responding to these constant "EWA doesn't pay" or "EWA is ignoring me" threads you might have a case. Unfortunately for you there are plenty of others responding along the same lines as me. I probably shouldn't bother about less than $200, but I just don't like the feeling of being ripped off and lied to.

Ok, I am done responding to EWA threads now.

EDIT - Paid in full

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Sorry to say this about my old associate, but is this the next EPIC ?

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Thanks Marc!

Sorry for the brief derail, but on the subject of not being paid, I'd urge anyone interested in promoting penny auctions to only send traffic to one of the very few established and reputable PA sites out there. So for US traffic, QuiBids; for EU, MadBid.

I mean, I'm obviously biased as far as MadBid is concerned, but I've heard far too many stories from affiliates saying they've sent traffic to BidCactus.com, BidWhatever.com or Bid2MonthLifespan.com or whatever and got stiffed out of money, so they don't want to work with our vertical anymore. There are so many new sites popping up every month with unsustainable business models that can't possibly last - work with the reputable sites only, and you shouldn't have any problems.

Ok, as you were...

Neil

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Similar story for me but going back all the way back to late 2009. EWA does not pay affiliates when an advertiser doesn't pay. No real reason to run with a network like that because you might as well just go direct so at least you get a higher payout prior to being stiffed.

Oh and the higher EPCs? That's a result of the fact that EWA doesn't count all the clicks you send them.

They've had some great AMs over the years such as Mathew so I hope he can find a network to work with that's worth his time.

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^ February??? DAmn

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qhead, mbhansen - I'm not sure who you are but I have shot you a private message to resolve this immediately for you. Please reply to that if you would like a steadfast resolution to your problem.

szmundo - The merchant recorded your leads as fraudulent and refused to pay. The merchant still refuses to pay for the leads and has made no progress even after being engaged in a lawsuit. We have always paid out, even if not paid by the merchant, but we never pay for fraud and as it stands the merchant claims it is fraud. Even after we shared with them the fact that you were running with them directly we have not been remitted payment so until we are remitted payment accordingly we need to stick to the merchants word. I'm confident that the lawsuit we are engaged with will show otherwise - but until then we need to stick to what we have. Marc, if you seriously think I would ever consider taking your money or not covering you on such a small debt unless it was reported as fraud then I don't know what to say. Believe it or not, I value you as a person and as a business and this is one of those issues that is in the 'gray' zone. I'm at the mercy of the courts decision now and I feel there will be a confident outcome.

fourchars - That's just plain absurd, the only time we have not paid on traffic is when it's fraudulent or blackhat traffic. We have been burned several times since 2009 and we've always paid out and still will do. That is part of running a network and we factor risk into the margins we take to offset any potential losses. That is the entire point of a network in the first place.

On the note of payment problems, we are still working on things but like always we will fix any dispute that happens. Operations are not fully up to par and I apologize for that but we are making massive changes shortly. I know I've said it before and it's taken long than I've expected - but overall things will change drastically shortly for us and our support team will be better equipped to handle operations. Even though accounting is not my department, I assume full responsibility and accountability for anything as it's my company at the end of the day.

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Ryan Eagle is legit. Be sure to reply that PM! :-)

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Ryan, cut the BS please. I worked with you and Harrison for years, you know me personally!! I've made like what, $800K with your network, and all of a sudden you "are at the mercy of the courts decision" and have to "stick to the merchants word". So an affiliate that made close to a million dollars with your network, that you both know personally for years, is only believable until a merchant that seems to be notorious for not paying says this affiliate is a fraudster?
(Seems Bidcactus didn't pay a bunch of networks btw... funny right?)

Great way of doing business and burning bridges man.

Anyways, you saw my landers etc, no fraud there, so why should I even run with a network if they don't protect me from notorious non-paying merchants?? Is that seriously your excuse?

As I already said in my emails, keep the money, I don't care anymore, but I won't stop telling this story to others to prevent other people from having these issues with you guys. Because it's not right.

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And sorry for double posting now I also don't want to let this escalate now, so just quickly:

It is very clear that you never valued me as a business partner at all, otherwise you would have paid this "small debt" as you say yourself and just moved on to keep me as an affiliate.
You maybe didn't believe I would ever make you money again after I quit affiliate marketing for two years and had financial problems at the end of these two years, which made me start again.

You guys knew all about that, still you didn't pay me when I needed it most. (But this is a different story, maybe for a motivational post for others to show how deep you can fall and how fast you can get up on your feet again).

I can only tell you Ryan, boy were you wrong, I am making more money than ever, could have been with EWA, but it's not and won't ever be again

And to others reading this:
Now imagine you were one of many affiliates, not someone who borrowed Harrison lunch money for sushi before he even worked with Ryan, or made ringtone campaigns on Adwords for Harrison 6 years ago...

What do you think would happen to your money, if you did not have a personal story with the founders...? Food for thought.


PS: Ryan wrote me a PM now, titled "Whats your problem". He says he is still trying everything he can to get my money, they have a lawsuit etc etc. He is also very sorry that it reflects so poorly on him and about the whole situation yada yada.
And also that he doesn't want or deserve my business, to be honest... (his words)

So he acknowledges that they owe me money, says he does everything he can to get my money, even sued the merchant... BUT he still says "I don't pay on fraud" and that I will only get my money when court decides so, or that's how I understand it...
(But I also told him to keep my money and have a party with it, because I seriously don't care about the money anymore, just about warning others)

Does that make any sense at all to someone here? As I said, be warned.

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Hey Ryan

I tried sending you a PM, but the system is not allowing me to do PMs apparently as I haven't been very active on this forum. I need 10 posts which I'm almost embarrassed to say I haven't even done. I've sent you an email and hopefully with a few posts I'll be able to respond to the PM

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@szmundo: Shit. That sucks man. If you are owed that much and you have proof there's plenty of business debt collectors out there...something to think about if you want to escalate it. Funny that you mention all the stories and apologies...that is EXACTLY what happened in my case.

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Yeah exactly. Affiliate networks are supposed to act as a buffer between the publisher and the merchant...why else run with them. Might as well go direct then. I really liked them for a long time also. That's probably why I was so patient with them on this payment issue.

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Damn that blows. What I don't get is why they didn't just pay you if they're standing with you against the advertiser... if they're going as far as filing a lawsuit, then they believe that you should be paid because your advertising efforts were NOT fraudulent, right?

Ryan's stance / business principles pretty much echo the fact that you SHOULD be paid: "We have been burned several times since 2009 and we've always paid out and still will do. That is part of running a network and we factor risk into the margins we take to offset any potential losses. That is the entire point of a network in the first place."

So why not pay this "small debt?" Even if he's saying he doesn't want you to, that money should be dumped into his bank account because he earned it. Ryan, you've factored this risk into your margins, you (indirectly) agree that he didn't commit fraud, and you also agree that the entire point of your network is to make sure affiliates are paid when it comes to instances like this (as stated above).

Pay the man his money. There's no way to justify this and this makes EVERY other EWA "late" affiliate payment issue (switching banks, vacations, bank error, email lost, IM never received, etc.) that much more suspicious.

That's all I have to say about this. I would've never stuck my nose in this if I wasn't screwed around with and lied to over and over to for 10k+... I had to exhaust every avenue (emails, IMs, Facebook posts that would get deleted) until I finally made a post here and it became "real."

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I really hope that EWA is able to resolve their payment issues. Ryan seems to be a really solid guy, and I'm positive that he does everything in his power to clear up this situation.

I can really associate with the frustation of all the affiliates who haven't received their payment in months as I've been there myself with other networks. Things like this can affect the motivation for some people negatively, and the affiliates who have given EWA their business deserve the truth of why their payment is being held. You can't just roll on excuses for months...

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Also owed money from EWA for about 4 months now. Got about 20 emails from Ryan, My affiliate manger, the payment department, about how the money "will be sent" with no progress. Just Bullshit. I literally have like 10 emails from ryan himself saying your payment will be sent, we will handle this, im working on this. And its not even that much money, $x,xxx. Just the constant lying is extremely annoying. So if you are reading this ryan since im sure you frequent this board. It would be cool if you paid your affiliates. That is all.

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ha i had an email from them today

wanted to know why i was not sending traffic. the response from me was about their payment issues. No joke this is the response i got

"hey Alex,

the non-payment issues were mainly becuase of the lack of tax forms etc. But in any case, most of the issues have been solved.

Cheers"

So there you go indi1988 you just forgot your tax forms lol

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I wonder if they will show up at the coming ASW... Imagine all affiliates gather at their booth to chase for payment.

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Very professional of them lol. I might as well just post all of Ryans bullshit emails on here. Maybe that might get him to pay me. Its just hilarious to claim to own such an awesome network when you can even pay your affiliates. And on top of that continuously reply to emails with the "we will send it soon" Excuse.

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ha just got a rejection letter from EWA nice

kind of like playing the game who dumped who first

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Ryan is just a liar. How many "vacations"/"bank changes"/"random problems" can you have. Ill be posting every single one of your bullshit emails very shortly so everyone can see how much of a lying clown you are.

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that would be fun

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I opt for early payment last time when EWA delayed my payment, better to take some loss rather than not able to see the payment again.

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haha wtf..how many non payment threads will come up until pubs will understand whats going on...are you guys really that stupid? don't take it personal. wake up!

EDIT: Got my payment after reaching out to ryan (5 months ago)..he took care of it within 2 days.but it was overdue for 4 months. always respected ryan...but fooling affs/pubs is not acceptable...no matter what kind of shit they are going through atm. i'll give them another chance if they sort that bullshit out BUT they should release some kind of statement and stop fooling their affs. period.

not gonna respond to this thread anymore...like a real politician..haha...fuckit.

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