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CPVLab Stats Problem (different stats for same date) (3)

06-21-2012 01:02 PM #1 fjk87 (Veteran Member)
CPVLab Stats Problem (different stats for same date)

Hi guys,

I'm currently facing the following problem:

When I select the overall campaign performance statistics and for example select today, I get totally different stats for each campaign than going through the 'Stats' icon on Campaigns site.

Anybody experiencing the same problem or has an idea what this problem could be about ? I was considering that one of the two options could use my server timezone and not my timezone set in the settings - any ideas about this ?

06-21-2012 03:52 PM #2 CPVLab ()

Quote Originally Posted by fjk87 View Post
Hi guys,

I'm currently facing the following problem:

When I select the overall campaign performance statistics and for example select today, I get totally different stats for each campaign than going through the 'Stats' icon on Campaigns site.

Anybody experiencing the same problem or has an idea what this problem could be about ? I was considering that one of the two options could use my server timezone and not my timezone set in the settings - any ideas about this ?
Hey fjk87,

Make sure that you are selecting the same data range. If you are ding so and still having the same issue, go ahead and submit a ticket at http://thelabhelpdesk.com with screenshots so that we can help further.

Thanks,
Mo

06-21-2012 05:32 PM #3 fjk87 (Veteran Member)

I'm sure I'm selecting the same stats, definately. Both manually and clicking on 'today' shows different results. I'll submit a ticket asap.

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