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Anyone else getting "The Save Operation Failed" when changing bids? (15)

06-06-2012 11:31 PM #1 tical (Member)
Anyone else getting "The Save Operation Failed" when changing bids?

This is happening to me on 2 totally unrelated accounts (on 2 separate machines) every time I try to make a change for any bid or campaign limit.

Happening to anyone else?

06-06-2012 11:55 PM #2 corp (Member)

Yea, happening here as well.

06-07-2012 12:17 AM #3 razzbot (Member)

Haven't tried to change any bids today but I've been trying to edit my campaign schedules to force fb to show my ads more often during profitable hours and I'm getting the same error.

06-07-2012 01:01 AM #4 bigbausse (Member)

Can't pause campaigns either... grrr.....

06-07-2012 01:24 AM #5 razzbot (Member)

Quote Originally Posted by bigbausse View Post
Can't pause campaigns either... grrr.....
Ok, that's not good at all. Can you edit budgets?

EDIT - I just tried to edit the budget on a campaign and got the error message. This is NOT GOOD. However, if you lose money as a result (or even if you don't) and are comfortable contacting facebook you should be able to get free advertising credits out of this.

06-07-2012 01:35 AM #6 razzbot (Member)

Annnnnnnnnnnnd now everything is back normal. Man, fb has been screwy lately.

06-07-2012 01:41 AM #7 tical (Member)

Damn, I still can't save anything...

06-07-2012 01:52 AM #8 bigbausse (Member)

Still broken for me. Lol - I guess this is one way for FB to boost their ad revenues.

06-07-2012 03:03 AM #9 razzbot (Member)

I could only make changes for a couple minutes. It's back to showing me errors again.

06-07-2012 03:43 AM #10 razzbot (Member)

I found a workaround to change campaign budgets. Create a new ad in each campaign you want to change. Before you hit "Place Order" or "Review Ad" at the bottom, edit your campaign's budget there. If you don't want the new ad to be shown, just bid $0.01 when you create it.

06-07-2012 05:00 AM #11 bigbausse (Member)

Damn - campaign budgets are showing up as greyed out for me. Can't change anything on the ad creation screen.

06-07-2012 05:08 AM #12 razzbot (Member)

Quote Originally Posted by bigbausse View Post
Damn - campaign budgets are showing up as greyed out for me. Can't change anything on the ad creation screen.
That sucks. It worked like a charm for me. Unless you're scared to draw attention to your account for whatever reason, email facebook and tell them you lost money due to the bugs. They should give you ad credit for whatever you spent during the time the bugs were happening.

06-07-2012 05:34 AM #13 bigbausse (Member)

Yeah.. I've got $5ks full of rebills. Probably gonna just suck it up.

06-07-2012 05:45 AM #14 razzbot (Member)

If you really need to pause/change something just keep trying every couple of minutes. I just activated a paused campaign a few minutes ago and now I can't again.

06-08-2012 12:19 AM #15 razzbot (Member)

UPDATE: In the past half hour or so facebook has started to pause/unpause all the campaigns that I tried to edit yesterday while the bug was present. If you like money, I'd go keep an eye on whatever the fuck is going on with your account RIGHT NOW.

EDIT - the new bug seems to be having a drastic effect on my volume. The ads in my active campaigns are barely being shown at all.

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