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Call To Get Your Adwords Account Back... (10)


03-20-2012 01:54 AM #1 shermanchoo (Member)
Call To Get Your Adwords Account Back...

Even legit companies are getting their accounts banned.

You could be promoting Nike Shoes and have your account banned for claiming
that Nike shoes have the ability to let you jump higher because of a special foam technology, even if its true.

eg, Standford University has Alumni that Change the World.

This claim could get the adwords account banned.
to an editorial team who has never heard of Standford University, its too hypey.
not everyone knows the creators of Google, Larry Page and Sergey Brin came from Standford.

Adwords emails will come telling you, how your site is taken down for site policy.

ignore those emails, they are originating from a call center somewhere in the world.

Especially if the product is legit and belonging to a big brand, pick up the phone and call.

don't be an email warrior, call, be fired up, but just call, especially if you are doing legit products.

*You can get your account back + the ADs up and running*

Tested and Proven.

For Reference:

Worldwide Phone Support => http://support.google.com/adwords/bi...answer=1385067


03-20-2012 11:45 AM #2 tijn (Moderator)

So so true! In many cases we've had very clear guidance to what was wrong with our fake page and what we needed to do to get past the reviews and get it live!

But only on the phone

Never via email.

If you email you just end up in the big google black hole.


03-21-2012 08:17 AM #3 ari_ (Member)

We had an account terminated, a quick phone call cleared it all up once we told them we were the merchant and not an aff.


03-21-2012 08:58 AM #4 luscioust (Member)

I had my account terminated. I called they did not give me my account back and politely asked that I do not call them again about it. I find it funny that they call it an account suspension instead of an account ban.


04-04-2012 06:49 AM #5 pata33 (Member)

Seriously! I would love to hear from someone who got "UNBANNED" from Google.
I am not talking about recovering from a warning, or opening a new account with the whole New ID, New IP, New Credit Card Hassle.
Has anyone on this forum got their account BANNED and then got Mother Google to UnBan them?
Do Tell!


04-04-2012 11:29 AM #6 polarbacon (Moderator)

Quote Originally Posted by pata33 View Post
Seriously! I would love to hear from someone who got "UNBANNED" from Google.
I am not talking about recovering from a warning, or opening a new account with the whole New ID, New IP, New Credit Card Hassle.
Has anyone on this forum got their account BANNED and then got Mother Google to UnBan them?
Do Tell!

I have been unbanned a few times......


04-04-2012 11:46 AM #7 Finch (Moderator)

Is calling them possible if you're using a fake identity? What's the verification procedure like?

There's not a hope in hell of getting my original AdWords account back. But the other account I use, which is still alive and kicking, is set up using details that aren't gonna be found on my birth certificate anytime soon.


04-04-2012 11:49 AM #8 polarbacon (Moderator)

Quote Originally Posted by Finch View Post
Is calling them possible if you're using a fake identity? What's the verification procedure like?

There's not a hope in hell of getting my original AdWords account back. But the other account I use, which is still alive and kicking, is set up using details that aren't gonna be found on my birth certificate anytime soon.
tell them your whoever, real name not required(adwords accounts are "managed" all the time)....all they want to know is your account ID and the email on the account


04-04-2012 03:50 PM #9 rockstar1 (Member)

I have gotten un-banned. If it's a new account, call, be nice and act like a newb. If it's an older account, call, be nice and explain yourself. The key is call and be nice.


04-04-2012 07:31 PM #10 rich (Member)

I've got an account about 3/4months old but I haven't ran much on there but I got an email after submitting a campaign saying the site is against tos so won't be approved - then about an hour later they sent me another saying they have re-reviewed the page and it's fine (no changes by me).

Then woke up today with an email saying my account has been suspended for being against their policy. Will give them a call and see what they are on about.


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