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Heads up - icontact is screwed up at the moment (2)


03-17-2012 07:21 AM #1 seank (Member)
Heads up - icontact is screwed up at the moment

Quick heads up.. the tracking links and manage subscription links in your emails sent out by icontact are all broken at the moment. If you're running offers and using icontact to manage your email lists you should probably pause those campaigns until they fix the issue.

Example of what I see when I click one of the links in an email sent by icontact:

Fatal error: Uncaught exception 'Exception' with message ' [nativecode=Access denied for user 'vega'@'172.27.3.65' (using password: YES)]' in /usr/share/icp/ic-publisher/current/include/db_wrapper.php:214 Stack trace: #0 [internal function]: D::errorHandler_PEAR(Object(DB_Error)) #1 /usr/share/php/PEAR.php(890): call_user_func(Array, Object(DB_Error)) #2 /usr/share/php/DB.php(966): PEAR_Error->PEAR_Error('DB Error: conne...', -24, 16, Array, ' [nativecode=Ac...') #3 /usr/share/php/PEAR.php(531): DB_Error->DB_Error(-24, 16, Array, ' [nativecode=Ac...') #4 /usr/share/php/DB/common.php(1903): PEAR->raiseError(NULL, -24, NULL, NULL, ' [nativecode=Ac...', 'DB_Error', true) #5 /usr/share/php/DB/mysql.php(252): DB_common->raiseError(-24, NULL, NULL, NULL, 'Access denied f...') #6 /usr/share/php/DB.php(556): DB_mysql->connect(Array, false) #7 /usr/share/icp/ic-publisher/current/include/db_wrapper.php(570): DB->connect('mysql://vega:9v...') #8 /usr/share/icp/ic-publisher/current/include/db_wrapper.php(711): DbWrapper->connect() #9 in /usr/share/icp/ic-publisher/current/include/db_wrapper.php on line 214

Sean


03-17-2012 02:32 PM #2 dconstrukt (Member)

i hate icontact.... they gotta be one of the worst providers.

they shut me down last summer... after 3 calls with 3 different people... telling me 3 different things, they tell me i got 53 of their ip's blacklisted... lol.

been sending out the same emails for the last 7 years... with no issues.... all of a sudden boom... i'm a bad mailer... lol.

they are horrible to work with.


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