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Troubleshooting help (18)
06-05-2022 10:14 PM
#1
anthonyh (Senior Member)
Troubleshooting help
I can't seem to figure out where this "Cloudflare" traffic is coming from.

I tried Direct linking a different offer in the same geo, and it still shows up in my tracker.
I looked at Propeller's stats to compare with my tracker stats and I didn't see Cloudflare in there, but I did see an ISP that could be it. I say this because of the 1 conversion propeller and my tracker is showing.


I'm using CPV Lab as my tracker, and I'm hosting it with A2 hosting.
My tracker domain is from namecheap but is pointing towards A2 hosting as well.
For my landers I'm using Vultr for my server and Server pilot to manage them.
My lander domains are from namecheap as well.
Does anyone know if I should move my tracker to a different hosting company or just use a different tracker altogether?
I have a lifetime deal with Primehost so I could move it there.
@jeremie
06-05-2022 10:46 PM
#2
matuloo (Legendary Moderator)
Cloudflare WARP is actually a service that people can use to protect their privacy and use their encryption, you can read more about it here: https://blog.cloudflare.com/warp-for-desktop/
Maybe the tracker is able to identify this? But the number seems to be too high... how big % of the overall volume is it?
06-05-2022 10:55 PM
#3
anthonyh (Senior Member)

Originally Posted by
matuloo
Maybe the tracker is able to identify this? But the number seems to be too high... how big % of the overall volume is it?
Nearly 25%
06-05-2022 11:20 PM
#4
matuloo (Legendary Moderator)

Originally Posted by
anthonyh
Nearly 25%
Is it this high across the board in all GEOs that you are running or is it an isolated case? And what about the particular placements/zones, is this present everywhere or is it tied to just some of them?
There is no chance that 25% of people would use this cloudflare service. Maybe some BOT is miss-using their service to mask it's activities, or it's some miss configuration on behalf of the tracker.
Can you get some of the actual IPs for these visits from your tracker and run them through some IP detection to see what it reports?
And have you tried asking the trackers support about this issue already? They might have an explanation too.
06-06-2022 03:08 AM
#5
anthonyh (Senior Member)

Originally Posted by
matuloo
Is it this high across the board in all GEOs that you are running or is it an isolated case? And what about the particular placements/zones, is this present everywhere or is it tied to just some of them?
It's a big spender in all of my Singapore campaigns. Singapore and Malaysia is also the only place I see this ISP.

Originally Posted by
matuloo
Can you get some of the actual IPs for these visits from your tracker and run them through some IP detection to see what it reports?
Some of the IP's are good, and some have reports on them.
And have you tried asking the trackers support about this issue already? They might have an explanation too.[/QUOTE]
CPV Lab support said, "This may be real traffic that uses Cloudflare VPN or it may be some bot traffic accessing the Campaign URL"
It's all good man, I'll just stay away from these Geo's. Unless this could potentially be an issue in the future.
06-06-2022 11:55 AM
#6
matuloo (Legendary Moderator)

Originally Posted by
anthonyh
CPV Lab support said, "This may be real traffic that uses Cloudflare VPN or it may be some bot traffic accessing the Campaign URL"
It's all good man, I'll just stay away from these Geo's. Unless this could potentially be an issue in the future.
25% is too high for it to be VPN, I don't think there is a GEO where 25% of the population would use VPNs, especially not from the same provider. Unless you are buying ADULT traffic in a GEO where adult is illegal as that could translate to higher VPN usage indeed.
So it's either a wrongly detected carrier or it's some BOT indeed.
06-07-2022 07:12 AM
#7
larsometer (Senior Member)
Does anyone know if I should move my tracker to a different hosting company or just use a different tracker altogether?
Why do you want to do that?
Your setup seems to work. The only thing that worries you is a name your tracker gave to some WIFI ISP.
Your losses for Starhub, Lumen, Joyent and Singtel Enterprises are in total the same as for your Warp "ISP".
If your tracker would have identified all these ISPs as "Darth Vader" the result would have been the same.
If WIFI is not working for you, then try 3G. If that also does not work... test other offers or geos.
It is tempting to micro manage... but basically your stats just show that a big chunk of WIFI traffic just does not work.
So in total it rather looks like your offer is not working with the traffic you get.
You can try buying other traffic. However the far easier option is to test other offers and find some that work (better) with the traffic that you get from propeller.
06-07-2022 10:35 AM
#8
matuloo (Legendary Moderator)

Originally Posted by
larsometer
Why do you want to do that?
Your setup seems to work. The only thing that worries you is a name your tracker gave to some WIFI ISP.
Your losses for Starhub, Lumen, Joyent and Singtel Enterprises are in total the same as for your Warp "ISP".
If your tracker would have identified all these ISPs as "Darth Vader" the result would have been the same.
If WIFI is not working for you, then try 3G. If that also does not work... test other offers or geos.
It is tempting to micro manage... but basically your stats just show that a big chunk of WIFI traffic just does not work.
So in total it rather looks like your offer is not working with the traffic you get.
You can try buying other traffic. However the far easier option is to test other offers and find some that work (better) with the traffic that you get from propeller.
I'd say he just wanted to know where it's coming from and whether there is a way to block it

I know I've done this a LOT too, it hurts to see some "source" wasting 25% of the budget without any returns, especially when there are some green ones in the mix... I'm sure you can relate and have been through the same
I would want to know where it's coming from too, primarily for one reason: If it's wrongly labeled visits, it would mean that this traffic should be distributed among the other providers in the stats, which would likely send all of them to the red zone and that would signal the whole campaign is a turd. On the other hand, if that's some BOT, that would tell me that the campaign is not that bad and it could work well with more clean traffic.
In the end, you are right of course, changing the hosting wouldn't help in this case at all. And it's quite likely that the tracker is simply assigning the visits incorrectly, which likely means the offer isnt that hot.
06-07-2022 10:59 AM
#9
larsometer (Senior Member)
I'd say he just wanted to know where it's coming from and whether there is a way to block it I know I've done this a LOT too, it hurts to see some "source" wasting 25% of the budget without any returns, especially when there are some green ones in the mix... I'm sure you can relate and have been through the same
I fully understand that. It is not only the 25% but rather above 50% with several other ISPs combined which also don't perform (judging from his 3rd screenshot).
Would be a different story if other ISPs would truely shine and just the Warp thing would be totally different.
twinaxe has checked his stats and did not find any Cloudflare warp click within millions of clicks -->
https://stmforum.com/forum/showthrea...l=1#post433587
So most likely it is just about the tracker ISP detection which is not so accurate.
Not so sure about bots. However I would assume that you see that rather on a zone level. Probably not that easy to have a single bot covering multiple zones at once.
06-07-2022 11:51 AM
#10
twinaxe (Senior Moderator)
As I mentioned several times already, check zones for the affected ISP.
If it´s just few big zones sending that traffic it would be easy to exclude it.
With only such general stats it´s impossible to check this out.
06-09-2022 11:49 AM
#11
anthonyh (Senior Member)

Originally Posted by
twinaxe
As I mentioned several times already, check zones for the affected ISP.
If it´s just few big zones sending that traffic it would be easy to exclude it.
With only such general stats it´s impossible to check this out.
Here's the image again with just the Cloudflare and the zones. The spend is spread out across 106 zones.
06-09-2022 05:08 PM
#12
larsometer (Senior Member)
I had to look twice to find the zones. Wouldn't have expected them in the very last column under Keyword.
Anyways...
It does not really make sense to blacklist all these zones since non of them reached at least 1x payout spend.
If you believe that your offer would have potential without WIFI (like your cloudflare thingy) then just target 3G traffic.
06-12-2022 12:44 PM
#13
vortex (Senior Moderator)
I've originally asked @anthonyh to make this post to see if anyone else has any idea what it is. In all my years of running campaigns I've never seen this type of traffic in my own tracker, and @twinaxe has told me the same.
Which led me to suspect that something may be wrong with his setup.
My worry is that 25% of the traffic he's paying for may be wasted. I don't need to emphasize what a massive disadvantage this will create for ALL his future campaigns that he'll be running through his current setup.
If someone more technical than me can verify whether this is/isn't a possibility, it would be much appreciated!
Does anyone know if I should move my tracker to a different hosting company or just use a different tracker altogether?
I would actually encourage you to run the same campaign on a cloud-based tracker - some trackers have massive discounts for the first few months, and some have free trials (e.g. funnelflux - check out the discounts section of the forum for the STM discount). Run the same offer and lander on both trackers at the same time and compare results (from 2 different campaigns set up at the traffic source).
Who knows - cloudflare warp aside, split-testing trackers or tracker setups like this, can potentially allow you to find a setup that results in better campaign performance than your current setup.
Completely up to you though of course!
Amy
06-15-2022 10:50 AM
#14
anthonyh (Senior Member)

Originally Posted by
vortex
would actually encourage you to run the same campaign on a cloud-based tracker
I ran the same camp on BeMob and the "Cloudflare Warp" showed up there as well. I ultimately just decided to run in a different Geo and I don't see it in the other Geos.
06-15-2022 11:10 AM
#15
twinaxe (Senior Moderator)
I just noticed that the zones were already included in the screenshot, I just didn´t see them because they are on the right side and I am used to see such stats at the left side 
Sorry for that.

Originally Posted by
anthonyh
I ran the same camp on BeMob and the "Cloudflare Warp" showed up there as well. I ultimately just decided to run in a different Geo and I don't see it in the other Geos.
Maybe it´s really the geo.
I checked my stats from other Asian geos and didn´t see that Cloudflare Warp at all so maybe it´s a SG thing
Let us know how it goes with other geos.
I also don´t think that it´s the zones because some of the zones in your screenshot are actually very good.
06-15-2022 11:15 AM
#16
matuloo (Legendary Moderator)

Originally Posted by
anthonyh
I ran the same camp on BeMob and the "Cloudflare Warp" showed up there as well. I ultimately just decided to run in a different Geo and I don't see it in the other Geos.
Since it's only present in one GEO and across many placements, I'm pretty sure it's just a wrongly labeled ISP or Wifi provider in the tracker. Unfortunately, there is not much you can do about it so if it kills the performance of the GEO it's likely a good idea to simply stop running there for now.
06-15-2022 11:26 AM
#17
larsometer (Senior Member)
There is one more thing you can do. Check the ASN for some of the IPs that are listed under the cloudflare thingy:
https://hackertarget.com/as-ip-lookup/
If that also says cloudflare then ask propeller to investigate.
06-17-2022 04:39 PM
#18
vortex (Senior Moderator)

Originally Posted by
anthonyh
I ran the same camp on BeMob and the "Cloudflare Warp" showed up there as well. I ultimately just decided to run in a different Geo and I don't see it in the other Geos.
Great to hear! Good job on the testing. I'd suggest to keep an eye out for this traffic as you run in more geos - just in case.
Amy
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