Is Native Adplexity Working? (7)
Hi guys. Its been few days that Native Adplexity is working extremely slow for me. I have cleared my cache, browsed on incognito but no success. I already contacted their support. Is there anyone else experiencing same issues?
I just checked - getting a 504 while trying to login. Just notified them - will report back when I hear anything. Thanks!
Amy
yep ive got that also, nothing loading and 504 error
Originally Posted by vortex
Confirmed: Adplexity is aware of the issue and are actively working on fixing it. Thanks!
Amy
Thank you guys for reporting the issue and thank you Amy for your quick response.
We would like to give you more technical information about this. It was a network issue and there were package losses which explains why F5/refresh helped as the connection got restarted. In the last past few days, we implemented a network workaround, but some users still experienced issues. Today we are happy to say that all network issues were fixed and a workaround was removed.
If any of you guys have any problems, please let us know. We are also more actively checking threads for any AdPlexity related problems. We are also available on chat where we cover most of the day for all time zones - support@adplexity.com.
If you'd like us to show you how you can get the most out of the tool, schedule a support call with us and we'll be glad to show you around the tool - please book on Calendly: https://calendly.com/adplexity-suppo...ort-help-call?
Thanks @AdPlexity for being responsive! Great to hear everything's back up and running again!
Amy
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