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Yesterday was a TOUGH day (5)


10-14-2021 08:25 AM #1 affiliated4 (Member)
Yesterday was a TOUGH day

Woke up to this...but all part of the process I suppose. Just have to keep the mindset that i'm buying data not wasting money.




Fortunately it was an error. My propeller ad/ Voluum integration messed up, and for some reason thinks i spent $300k instead of $30 🤣.

I did have to double check it was not connected to my bank and had accidently bankrupted me though 😅

Does anyone know how the fix the data and re-write it in Voluum?


10-14-2021 10:24 AM #2 twinaxe (Senior Moderator)

$-300k would be pretty bad.

This is something that even I didn't achieve yet


10-14-2021 10:25 AM #3 voluum (Veteran Member)

Quote Originally Posted by affiliated4 View Post
My propeller ad/ Voluum integration messed up, and for some reason thinks i spent $300k instead of $30 藍.

I did have to double check it was not connected to my bank and had accidently bankrupted me though
Looks like you had a rough start in the day - sorry about that! 😳

Yes you can overwrite it, please take a look at this document.

Did you already report the issue to our support?
If not, please send me a direct message with the email you use to log into voluum so that I can forward the issues internally!

Christina


10-14-2021 11:07 AM #4 matuloo (Legendary Moderator)

That WOULD be nasty

Have you manually configured the cost per visit/click? I guess that's where the problem was.


10-14-2021 05:52 PM #5 vortex (Senior Moderator)

Holy shit that screenshot made my heart skip a beat and nearly stop! So I can't imagine what effect it must have had on you.

So glad it was a glitch! Hope the cause will be identified and fixed soon.



Amy


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