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Pre Approved Payments Issue (5)


07-25-2021 03:40 PM #1 lastoption (Member)
Pre Approved Payments Issue

Hello Guys, is there anyone who facing pre approved payments issues while using Paypal as payment method in Google ads?


I'm using USA emails + Paypal + US IP but this error is on 6 out 10 accounts. Any suggestions will be highly appreciated.


Thanks
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07-25-2021 05:45 PM #2 twinaxe (Senior Moderator)

I'm using USA emails + Paypal + US IP but this error is on 6 out 10 accounts. Any suggestions will be highly appreciated.
Where do you have the IPs from, what kind of IPs are these, were they used for G Ads or PayPal before, do you use one IP for one account or do you use them for multiple accounts?

All such things can lead to rejections.


07-25-2021 11:10 PM #3 lastoption (Member)

I tried many different types of Ips, like residential Ips from 911 & smartproxy & data center Ips from different providers.
I use only 1 ip for 1 account.


07-28-2021 09:39 PM #4 vortex (Senior Moderator)

Is your account verified with paypal? If not, try doing that first.

Also - I'm going to ask the obvious question: Have you contacted paypal support to get help? I've had to contact them at least 2 times in the last 6 months and they've been super helpful in resolving issues in a timely manner. To contact paypal:

Leave them a message - https://www.paypal.com/ca/smc/customer

Email them at - askpaypal@paypal.com

Message them on Twitter - https://twitter.com/AskPayPal

Best of luck!



Amy


08-01-2021 06:35 AM #5 lastoption (Member)

Quote Originally Posted by vortex View Post
Is your account verified with paypal? If not, try doing that first.

Also - I'm going to ask the obvious question: Have you contacted paypal support to get help? I've had to contact them at least 2 times in the last 6 months and they've been super helpful in resolving issues in a timely manner. To contact paypal:

Leave them a message - https://www.paypal.com/ca/smc/customer

Email them at - askpaypal@paypal.com

Message them on Twitter - https://twitter.com/AskPayPal

Best of luck!



Amy
Thanks for the reply, I contact PP support & they say that my account is fully functional & limit is from merchant (Google)


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