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Tracking Adwords || Firing pixels/conversions (5)


01-21-2021 02:17 PM #1 mora (Member)
Tracking Adwords || Firing pixels/conversions

I've set this up on Voluum where Voluum passes the conversion back to Adwords.
But when I check the stats for the day before I'm seeing way less conversions in adwords then what it should be.

I also tried the setup by setting up the pixels in an iframe in the network dashboard. Same result.

Anyone got any ideas on how to fix this?


01-21-2021 04:06 PM #2 jeremie (Moderator)

Quote Originally Posted by mora View Post
I've set this up on Voluum where Voluum passes the conversion back to Adwords.
But when I check the stats for the day before I'm seeing way less conversions in adwords then what it should be.

I also tried the setup by setting up the pixels in an iframe in the network dashboard. Same result.

Anyone got any ideas on how to fix this?
We can not read your links as they belong to your panel.
Please post more info about your configuration, because otherwise, there is little to say.

@voluum has a direct integration with Google:
https://doc.Voluum.com/en/google_ads...tegration.html

Have you asked their support?


01-24-2021 01:59 PM #3 mora (Member)

Quote Originally Posted by jeremie View Post
We can not read your links as they belong to your panel.
Please post more info about your configuration, because otherwise, there is little to say.

@voluum has a direct integration with Google:
https://doc.Voluum.com/en/google_ads...tegration.html

Have you asked their support?
Hi, yes I used that document to track the conversions. I've noticed there is a delay for the conversions being registered with Adwords. Do you know how long this delay is or if we can change it to have it work realtime?
Also. For the conversions we're tracking step1 and step2. With the help of the document it only records the step1. Can you please give some advise on how to make it record step2(upsells) ?


01-24-2021 10:36 PM #4 jeremie (Moderator)

You keep asking questions, but you give very little elements to see what could be wrong. In your first post, you had "less conversions in adwords then what it should be", but we do not know what is your benchmark. It it Voluum? Sales registered in your payment system?

Now you say you have a delay for the conversions being registered with Adwords.

So, do you have both 1) less conversions registered AND 2) a delay, or is the problem only a delay, and after a while, you get all your conversions?

You need to take the time to explain 1) your problem, 2) what is your configuration/setup (like how do you register conversions in Adwords), and 3) what you have tried so far. Please post elements so that people with expertise can see what you problem could be.

Aside, you can also try to investigate specific conversions by passing specific ID, and see when they get registered in your various systems. This might help you figure out what is wrong in your flow(s).


01-25-2021 08:50 AM #5 voluum (Veteran Member)

As Jeremie explained, there's too little information now to be able to advise anything. So I'm subscribing to your thread and waiting for your reply @mora

You can always reach out to our support directly - they have access to conversion details and these can give a lot of insights into what the problem really is.


Karolina


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