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LP Problem: Image Not Visible On the Mobile Phone (7)

12-18-2020 06:11 AM #1 gobroke (Member)
LP Problem: Image Not Visible On the Mobile Phone

I was checking my landing page on the desktop and I could view all the pictures. But when I checked the landing page on my iPhone, some pictures didn't appear at all. Have you guys had the same problem before? If yes, what did you do to fix up the issue?

12-18-2020 07:03 AM #2 plutus (Member)
LP Problem: Image Not Visible On the Mobile Phone

Originally Posted by gobroke

Give us a link to preview (or PM it directly to me in case you want to stay off the forums).

Otherwise it’s just a guessing game.

One quick possible cause: are those images a .webp? Iphones are not supporting them

Edit: they actually added webp support in the 14.0, so only lower os versions won’t support it

Sent from my iPhone using STM Forums mobile app

12-18-2020 08:57 AM #3 jeremie (Moderator)

Specific mobile CSS rules, specific images versions...

Agree with @plutus, post the URL of the lander.

12-30-2020 04:39 AM #4 gobroke (Member)

Sorry for the late reply. Here's the link: https://www.supplementsonlineshop.co...1/a/lp1_a.html

12-30-2020 07:50 AM #5 twinaxe (Senior Moderator)

Yes, it's a webp image (if you mean the first before/after one).

But at the bottom on the "ABC from XYZ just ordered a bottle" there is also a small image broken.

12-30-2020 09:49 PM #6 gobroke (Member)

Originally Posted by twinaxe

Yes, it's a webp image (if you mean the first before/after one).

But at the bottom on the "ABC from XYZ just ordered a bottle" there is also a small image broken.

Ok. In that case, I have to change the file format to either jpeg or png.

12-30-2020 09:54 PM #7 twinaxe (Senior Moderator)

Originally Posted by gobroke

Ok. In that case, I have to change the file format to either jpeg or png.

Let us know if it worked

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