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URGENT somebody hacked my ad account (9)

10-16-2020 05:55 AM #1 domi835 (Member)
URGENT somebody hacked my ad account

Hey guys,

I have a big problem with facebook. Yesterday I was getting a lot of paypal mails and then i noticed somebody logged in to my ad account and spent about 800 € on his ads. This guy set all his ads to 10000€ a day spending. Luckily the account got banned due to unusual activity.

All this happend after a I clicked on a FB TikTok ad and registered for a ad bonus for Tiktok Business.

I already reached out to the support hoping to get a refund. And i have blocked Facebook for my paypal account.

So my question is how do i delete the ad accounts when they are banned(or turn off of the ads)? I dont want facebook to reopen then and the ads are automatically starting again and running on 10K per day without even knowing.

Have you had similar issues?

Dominik

10-16-2020 07:09 AM #2 plutus (Member)

Quote Originally Posted by domi835 View Post
Hey guys,

I have a big problem with facebook. Yesterday I was getting a lot of paypal mails and then i noticed somebody logged in to my ad account and spent about 800 € on his ads. This guy set all his ads to 10000€ a day spending. Luckily the account got banned due to unusual activity.

All this happend after a I clicked on a FB TikTok ad and registered for a ad bonus for Tiktok Business.

I already reached out to the support hoping to get a refund. And i have blocked Facebook for my paypal account.

So my question is how do i delete the ad accounts when they are banned(or turn off of the ads)? I dont want facebook to reopen then and the ads are automatically starting again and running on 10K per day without even knowing.

Have you had similar issues?

Dominik
Not doing facebook ads but I think the thing you might want to consider to boost your OPSEC and avoid such situations in a future is to enable 2FA on your facebook account, paypal and email. Google Authenticator would do the job, it’s super easy to use and have app both on android and ios devices.

https://m.facebook.com/notes/faceboo...5341377090766/

https://www.paypal.com/us/smarthelp/...e-user-faq3500

https://www.google.com/landing/2step/

I hope that FB support process your refund ticket and you get money back, this looks nasty


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10-16-2020 07:31 AM #3 wisdompower (Veteran Member)

This is crazy! And an eyeopener for us. You should be getting your money back since it's PayPal.
The hacker looks like a "crooked genius" -he has nothing to lose as he still got the 800 euros worth of traffic.
Facebook was banning my ad account every time I ran an ad till I enabled 2 Factor authentication after their support asked me to do it. I was upset then. Now, it looks scary indeed.

10-16-2020 07:49 AM #4 stickupkid (Senior Moderator)

Quote Originally Posted by wisdompower View Post
The hackers looks like a "crooked genius" -
ad bonus for tiktok business lol, it's indeed creative but come on.....

if you want to remove ad accounts which are banned, you should ask FB via the chat if they can fix that. you can't delete banned accounts from your BM.

if they re-open the accounts, just delete all ads, payment methods etc. use 2FA and you should be good to go. IF fb will release your account ofcourse...

10-16-2020 08:30 AM #5 domi835 (Member)

Thanks for all your answers! I have never been so happy that my ad account got banned.

So paypal said that they can not refund the payments this has to be done by facebook. But i have removed all direct debit authorizations from facebook so they can not debit anymore from my account.

Now i am waiting for facebook to reply.

This shows how important it is to secure your accounts and password enough even if its annoying.

P.s. heres one of the ad these bas****s created in my account.

10-16-2020 08:35 AM #6 jeremie (Moderator)

Yes, there is a TikTok scam going on. I found it reported on a Facebook ad group a couple of weeks ago.

Look at the ad:



Notice something?

Spelling is wrong...

"TikTok For Business" is the official page:
https://www.facebook.com/TikTokForBusiness

This one spells "TikTok ForBusiness" and is fake:



The guy changed the name and immediately start to run ads. Then the page is banned, and they restart with an other one. See another one on @domi835 post above (they did not spell TikTok right on this one).

10-16-2020 09:09 AM #7 matuloo (Legendary Moderator)

You're not alone, several people have been scammed like this lately. FB did refund some of them!

Here is an article from someone who experienced the same thing: https://github.com/Niek/Niek/blob/ma...scam/README.md

Definitely talk to FB support asap!

10-16-2020 09:41 AM #8 wisdompower (Veteran Member)

@domi835 Right! It's Facebook that charged you and for something that happened on their portal. So, they should be the one to refund. This is a rare case where we see someone happy with their Facebook account banned.

10-20-2020 02:27 PM #9 bhal07 (Member)

Yeah this TikTok scam ad is literally at the top of spy tools and going viral. I fell for it too, but as soon I fell for it I quickly went in to my fb setting and removed them from accessing my ads manager because I instantly realized that I fell for a scam.

Whenever I see scammy shit like that I always think who actually falls for that? Now I am one of those people lol.


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