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Taboola account...expired? (3)

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I tried to log in to my taboola account yesterday and was getting this error:

I found out that no one else is having this issue (thought it may be that servers down or something) and out of curiousity I tried to create a new account and I was able to log in to the new account no problems.

This issue is happening on an account that is fairly old and recently started getting 1k spend per day on it. All very whitehat compliant. It doesn't seem like its an account ban because its not the same message and I didn't get an email about it or anything.

This is pretty annoying because one of the reasons i came to native was to get away from these account disablings like FB, but it seems like there are more and more posts here lately about Taboola account bans. Anyway I reached out to Taboola support but they normally don't respond to me for 1-2 weeks.

Also, this account that's getting this issue is not spending anything on ads anymore from what I can tell, no new bills and Voluum isn't reporting clicks on the camps. Any help is appreciated, really want this account back. Wish i had an account rep.

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Strange. It might be that your auth token has expired (though usually in these cases, it says token expired, not account expired).
Have you tried to log from another device, or clear your cache and try to log again?

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Yeah it’s really strange, I tried logging in from other devices, cleared cache, etc. Still getting the same screen. In addition to this, the second account I created just got deactivated, they sent me an email about it saying it didn’t pass the billing review. This is really weird.


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