Home > Tracking Campaigns > Thrive

Outbrain still not tracking (6)


04-29-2020 04:26 AM #1 tacoloco (Member)
Outbrain still not tracking

Hi guys, i'm still unable to track outbrain properly with Thrivetracker.
I've started a new thread, because the old one is stagnant.
I'm speaking with both Thrive and Outbrain, but not getting anywhere. Days keep passing and it's all very frustrating.


I can track clicks and conversions OK, but i can't see widget data.
This means my tracking is passing some attributes, but not all.

This is my tracking URL i'm using:
utm_source=outbrain&time_stamp={{time_stamp}}&ad_i d={{ad_id}}&ad_title={{ad_title}}&doc_title={{doc_ title}}&OutbrainClickId={{ob_click_id}}&campid={{c ampaign_id}}&pubidx={{section_name}}&pubid={{publi sher_id}}&secid={{section_id}}

is anything incorrect or missing?

Am i supposed to add any variables when setting up my traffic source in Thrive?
i didn't add or change anything.


04-29-2020 05:37 AM #2 jack_l (Veteran Member)

Still not working huh? Bummer man...

If I were you I would just take screenshots of everything on both your Outbrain dashboard and your Thrive one and and send it to Thrive support... it's not fair for you to spend all this time trying to figure it out on your own, getting it to work firmly falls under their umbrella

With that said, I think you need Outbrainclickid and {{ob_click_id}} under the 'External ID' line...

Again though, there's a bunch of ways it can be done and it's really Thrive's job to make sure it works - I wouldn't spend any more time messing with it yourself since you are paying for that help as part of your monthly package with them. Samantha and the rest of their team should be able to get you up in a jiffy if you make it clear it's a problem and that you need their help.

Good luck!

-Jack


04-29-2020 11:11 AM #3 tacoloco (Member)

Quote Originally Posted by jack_l View Post
Still not working huh? Bummer man...

If I were you I would just take screenshots of everything on both your Outbrain dashboard and your Thrive one and and send it to Thrive support... it's not fair for you to spend all this time trying to figure it out on your own, getting it to work firmly falls under their umbrella

With that said, I think you need Outbrainclickid and {{ob_click_id}} under the 'External ID' line...

Again though, there's a bunch of ways it can be done and it's really Thrive's job to make sure it works - I wouldn't spend any more time messing with it yourself since you are paying for that help as part of your monthly package with them. Samantha and the rest of their team should be able to get you up in a jiffy if you make it clear it's a problem and that you need their help.

Good luck!

-Jack
Thanks Jack,
I've taken your advice and screenshotted everything for my support ticket.
I've also included Sam via Skype.

I'll hopefully have this wrapped up by tomorrow


04-29-2020 12:34 PM #4 platinum (Veteran Member)

Your situation really got me curious!

If you want to take a look at it together, PM me your skype


04-29-2020 12:35 PM #5 voluum (Veteran Member)

Se it up like this:

External ID
Parameter: ob_click_id
Placeholder: {{ob_click_id}}

You can also add other custom variables:

Custom variable 1:
Parameter: campaign_id
Placeholder: {{campaign_id}}
Name: Campaign ID

Custom variable 2:
Parameter: publisher_id
Placeholder: {{publisher_id}}
Name: Publisher ID

Custom variable 3:
Parameter: publisher_name
Placeholder: {{publisher_name}}
Name: Publisher name

Custom variable 4:
Parameter: ad_id
Placeholder: {{ad_id}}
Name: Ad ID

Custom variable 5:
Parameter: ad_title
Placeholder: {{ad_title}}
Name: Ad title

Custom variable 6:
Parameter: section_id
Placeholder: {{section_id}}
Name: Referrer section ID

Custom variable 7:
Parameter: section_name
Placeholder: {{section_name}}
Name: Referrer section name

Custom variable 8:
Parameter: req_id
Placeholder: {{req_id}}
Name: Request ID

Custom variable 9:
Parameter: promoted_link_id
Placeholder: {{promoted_link_id}}
Name: External promoted link ID

Custom variable 10:
Parameter: time_stamp
Placeholder: {{time_stamp}}
Name: Timestamp

Just so you can put these tracking issues behind you, I can get you the same deal you have at Thrive now but in Voluum. If it's something you'd consider, let me know.

We're working towards adding Outbrain to our Automizer to deliver ability to pause, activate, change bids, etc. for particular widgets and whole campaigns from within the tracker. Auto-rules, markers and alerts are also built into this.

It's already available for Taboola and RevContent.

If you're not interested in switching, just ignore this last sentences and edit your template in Thrive .


Karolina


04-29-2020 11:58 PM #6 tacoloco (Member)

Quote Originally Posted by platinum View Post
Your situation really got me curious!

If you want to take a look at it together, PM me your skype

Thanks - PMing you now


Home > Tracking Campaigns > Thrive