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Transforming Customer Service into a Profit Center - Philippe Roireau (1)

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PHILIPPE ROIREAU: Video Replay of his presentation at Facebook & Ecommerce Mastery Live in Barcelona, Spain 2019




Topic of the speech: Transforming Support from a Cost Center to a Profit Generator

Learn the customer service strategies that allow ecommerce brands to sustain and scale


Who is Philippe Roireau?

Head of Partnerships at Gorgias.io


Philippe Roireau, Head of Partnerships at Gorgias, joins the show to teach us about how we can turn customer service into a revenue generator for our eCommerce store.

Philippe previously operated an 8-figure e-commerce company as a co-founder and worked at Google and Microsoft in various sales and operations positions.

He is now helping dozens of leading eCommerce brands become more successful through improving customer experience.


Website: https://www.gorgias.io/
Facebook: https://www.facebook.com/phi345678
LinkedIn: https://ca.linkedin.com/in/philipperoireau

Watch the video replay below:



Note: This video is part of the Facebook & Ecommerce Mastery Live Event held in Barcelona, Spain in July 2019.

For more info about this event and links to the rest of the videos, check this thread: https://stmforum.com/forum/showthrea...kers-and-Index

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