(Links to all parts: Part 1: INTRO | Part 2: Long Term Money Secrets | Part 3: List Segmentation | Part 4: Bridging the Gap | Part 5: Overcoming Duplication | Part 6: Surveying and Splintering)
Someone recently posted that “campaigns aren’t created, they’re built.” Unfortunately I don’t remember who posted it or I’d give you credit (if you did, please let me know), but that is an excellent summation of this business, and the direct marketing business in general.
When you first run a campaign, one of three things will happen.
1) You have a dead bang loser.
2) You have a huge winner.
3) Your campaign is not profitable but it has a pulse and could be built into a profitable one.
Our preferred results are #1 or #2 . The one we get most often is #3 . And taking a #3 and turning it into a #2 is what “bridging the gap” is all about.
I first heard the term “bridging the gap” from Dan Kennedy, describing how to turn a money-losing direct mail campaign into a winner as long as you are getting some orders. If you have a #1 on your hands, forget it and move on. Even the best marketers can’t multiply zeroes.
I’ll illustrate “bridging the gap” with a direct mail campaign example, then translate that to an online campaign example- both are instructive.
Let’s say you have a direct mail campaign in the supplement market that is 50% negative- for every $100 you spend, you get $50 back (these numbers are for illustration purposes, and not actual numbers in that space). Is it a loser or a winner?
That depends. SOME people are buying, but not enough to overcome the gap between profit and loss. What can we do? Yes, hiring a better copywriter MAY be part of the answer, but often there are “mechanical parts” that can do the bridging.
The first thing you can do, for example, is add a basic/deluxe/super deluxe split to the order form, providing 3 options instead of 1 with your original option being the cheapest. Usually about 12% will take the “super deluxe”. 40% the deluxe, and 48% the original. Just by providing two more expensive options, you have increased your transaction value and have bridged some of the gap.
Secondly, you can test raising your price. Sometimes that affects response, but sometimes it doesn’t. You can add an “expensive upsell,” something 5 to 7 times more expensive than your initial offer, and a small percentage of people will take it. You’ve just added a few more dollars to bridging the gap.
Since the customer is a recent mail order buyer, you can rent the name on the list rental market and get revenue from that. For website orders you can have a series of 1 click upsells that immediately offer the customer other, related products (usually 20% will take the upsell). For phone orders, you can do the same with an inbound tele-shark.
You can include a “bounceback offer” with all your shipments, a “ride along” sales flyer that costs nothing to ship, and gets in front of the customer when they get their shipment and are happy. You can have an outbound tele-shark call them shortly after it arrives to sell them more stuff and so on. You can put them on a continuity program (rebill- what Nutra is built on)
You get the point- there are many “dials you can turn” to bridge the gap when you have a campaign with a pulse, and the same hold true with affiliate marketing.
So, let’s talk about some of them. Almost everyone is familiar with whitelisting and blacklisting of traffic sources, cutting out bot traffic, etc. But let’s talk about some that perhaps most affiliates don’t think about.
The biggest “dial to turn” is collecting both email addresses and push subscribers on any landing page. This opens up an enormous source of long term revenue many marketers don’t think about. Here are some of the unusual ways you can get money when you build lists instead of “click flipping” in the moment.
One reason I love opt in email is it gives me so many ways to bridge the gap you don’t get from running clicks to offers. And because I can pass email addresses via personalization to my internal landing pages, that opens up a lot of possibilities.
First off, I can pass the email address of an immediate CLICKER to my on-page banners and ad placements so that when that person clicks on a banner or placement (making them both an email clicker AND a banner clicker) an advertiser can use those banners to LIST build with very responsive traffic. In other words, when the visitor clicks, their email address goes into the advertiser’s email system AND that visitor gets shown the advertiser’s presell page. They do NOT have to opt in, they are opted in when they click on the banner or ad placement. VERY powerful, especially when the advertiser tags their new email address with the topic they are interested in (if they clicked on an Asian dating banner, they should be tagged as “interested in Asian” and the advertiser should immediately send them emails promoting every Asian dating site ever invented)
So, I’m not just selling one click, if a smart email marketer or network is buying my traffic, I am selling that network thousands of future clicks that come from that one email address AND what those clicks are interested in (segmentation). Therefore my cpc is much higher since I’m selling future revenue as well as immediate revenue. And, since specific banners can be used for list segmentation purposes (as described last article) I am selling a “double clicker” (he clicked on a link in my email, then clicked on a banner that caught his interest) who has demonstrated EXACTLY what he is interested in by browsing around a page and clicking on a placement he selects.
Furthermore, even if no one clicks, I can “grab” the email address via API from the internal landing page url (since I passed it) and insert it into a smart email marketer’s list, and they can pay me per successful insertion for an immediate clicker. No, they don’t get instant revenue since there is no thank you page redirect, but they can immediately start sending them marketing emails related to dating since that’s what my whole list is about.
I can also sell space on an internal landing page for an advertiser to put their push subscriber window on my page, collecting TARGETED push subscribers AND email addresses (OneSignal can collect both tags and email addresses in case you didn’t know). Again, no welcome page redirect, but they can immediately start emailing and pushing them. Or, if they bought all the clicks on the page for a month, I’d let them put their push subscriber collection window on my page as a free bonus.
I can put multiple targeted offers on my page- Foreign dating, Mature Dating, some casual dating, but also offers to which the audience is likely to respond such as ED offers, enhancement offers, even sweeps offers or others. All offer links open in new windows and while this is much more effective on desktop than mobile, it tends to hold the users on the page a lot longer. The offer owner gets a very high quality click in this instance.
Remarketing code can also be placed on each page, so I can chase visitors to that page around the web via targeted banner, if I so choose.
Since I’ve built an email list and a push list, I can sell direct email passing cpc blasts to my list where *I* write the targeted email to my list (and coming from the direct mail and magazine advertising world, I write much better email copy than most mailers- it ain’t bragging if it’s true, that’s my “secret sauce’ others can’t knock off).
Do you see the magic of “bridging the gap?” When you think in these terms, you can usually “see” winners where others can’t, “see” hidden profits others have missed. It is, literally, using every part of the pig to get to profit in a way that’s hard to knock off or duplicate.
Stay tuned tomorrow for…
How To Buy a Click Once and Resell it 1000 Times- Part 5 Overcoming Duplication Part 1
Superb value - thank you for sharing all this info. I knew about it, just it never 'clicked' as much as when reading your posts.
One Q. What ESP/autoresponder do you use?
I was in email a looooong time ago, also opt in email mktg, and the go-to then was Aweber. But that was like 2013.
Very nice! There are some real gold nuggets in here. Thanks again!
You're making me horny with that post above. Looking forward to more of this!
This is an exceptional series of articles, and I can confirm I've used most of these principles to make a ton of money. This guys knows his stuff. Collecting emails is definitely the way.