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Current Campaign issues running pop traffic. Massive click loss?? (2)


08-24-2019 11:06 PM #1 amomaxia (Member)
Current Campaign issues running pop traffic. Massive click loss??

Hey guys, so me and my partner just started running through the vortex tutorial . We had some decent results running direct linking having ROIs of -10% or so on some of our direct link campaigns. We've began to use landers on days 19-25 and are running into some pretty bad issues running w/ LPs and setting up tracking properly.

Initially our postback URL wasn't copied properly between clickdealer and Voluum and because of that we had two conversions without Voluum recording it.
Paused the campaign and fired a test conversion and now Voluum recorded it.
Still seeing some weird discrepancies between Voluum and click dealer. Attached screenshots of our Voluum landers and our ClickDealer stats for the campaign.

Really not sure what's happening. Is this level of clickloss normal? I'm feeling like there is definitely something wrong with the setup but after double checking everything im not seeing anything.
Another assumption i'm having is that our landers aren't redirecting properly to the offer and voluum is recording the click but ClickDealer isn't. Is there a good way of debugging?
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ID:	22030Click image for larger version. 

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08-26-2019 03:04 AM #2 jaybot (Veteran Member)

Can't tell much from the screenshots.

Your best bet is to ask Voluum support and your Clickdealer AM if you have your offer url setup right,
and if that's not, then you need to fix it AND update your campaign url; Voluum does this automatically, but you will need to recopy it and paste it again at the traffic source to make sure any missing tokens are setup.

Also, check your affiliate link structure / post back url setup. I'm guessing the {externalid} clickid or SUBID isn't entered right somewhere.


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