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AWS Abuse Report (7)

07-16-2019 02:34 PM #1 jonte_ (Member)
AWS Abuse Report

Hi all,

I just got my first ever AWS Abuse Report in 2+ years of hosting my landing pages through AWS S3 + Cloudfront. Usually it's just my domain that gets flagged through Namecheap and I just have to make a new domain and it's back to normal. Just 5 minutes ago I got an email saying I have a new abuse report on AWS EC2 which was apparently reported for "phishing" which of course is false. However the URL that was reported is an aggressive lander using the logo and title of a postal service. It's my best landing page for this particular GEO so I don't want to stop using it obviously. Has anyone had AWS Abuse reports before and if so, what did you do to resolve it? Also there was no time limit given for which I should take action in so I'm not sure how long I have before Amazon investigates on their own which would be far from ideal. Any tips for how I should proceed?

Thanks in advance,

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07-16-2019 02:59 PM #2 diplomat (Member)

You can just take it down and move to somewhere else. Get a cheap VPS from AU or something. We have received few abuse emails and we have just moved the lp somewhere else.

07-16-2019 03:04 PM #3 jonte_ (Member)

Quote Originally Posted by diplomat View Post
You can just take it down and move to somewhere else. Get a cheap VPS from AU or something. We have received few abuse emails and we have just moved the lp somewhere else.
I have a similar LP hosted on the same AWS instance with a slightly different layout that I might switch traffic to. That should solve the issue for now, right? If I get another report I'll move them away from AWS. Out of interest, how long did you take to respond to the report?

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07-16-2019 03:20 PM #4 diplomat (Member)

Quote Originally Posted by jonte_ View Post
I have a similar LP hosted on the same AWS instance with a slightly different layout that I might switch traffic to. That should solve the issue for now, right? If I get another report I'll move them away from AWS. Out of interest, how long did you take to respond to the report?

Sent from my ONEPLUS A6003 using STM Forums mobile app
I removed it as soon as I received it and then just let them know that I took care of the issue.

07-16-2019 08:32 PM #5 affiliatecase (Member)

I would just create an account with DigitalOcean and Vultr and quickly move that LP there. I find the trick with running "agressive" is to always have backups available.

07-16-2019 08:49 PM #6 erikgyepes (Moderator)

Have backups, ideally find some anonymous hosting and pay with crypto (do your own research).
Once you got the report, cooperate with your hosting and remove the landers.

07-17-2019 01:51 AM #7 jonte_ (Member)

Quote Originally Posted by erikgyepes View Post
Have backups, ideally find some anonymous hosting and pay with crypto (do your own research).
Once you got the report, cooperate with your hosting and remove the landers.
Yep I've now removed the LP and notified AWS that I've done so. Hopefully that will be the end of that. I was looking at https://coinshost.com/ because apparently they have a CDN and accept Bitcoin payments. Does anyone know much about them?

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