Home > Paid Traffic Sources > Search / PPC (Adwords, Bing, etc.)

Two Ad Accounts Banned For Suspicious Payment (5)

05-10-2019 05:04 PM #1 turnbill ()
Two Ad Accounts Banned For Suspicious Payment

Hey guys,
I'm new to Google Search. I set up a fresh account and started running some campaigns. Spent a couple grand over 3-4 days with no issues (Card billed successfully multiple times)

Then, out of nowhere, my account got flagged for suspicious payments. I appealed 2 days ago but haven't heard anything back.

I also went ahead and created a new account, with a fresh card. Within minutes of setting up my first campaign, this account was also shut down for suspicious payments.

I'm in the US, no cloaking, whitehat campaigns, no VPN/VPS, Amex cards etc.

Any ideas what's causing this and how long a typical appeal takes? Also - is there anything I can do to reach out direct and get this sorted? My chat functionality seems to be gone since the account got flagged.

Thanks in advance.

05-11-2019 03:01 AM #2 dbmedia (Member)

Nothing you can due besides fill out their form and wait.

It they reply back that the decision is final.. then the accounts are burned

05-11-2019 02:33 PM #3 turnbill ()

Quote Originally Posted by dbmedia View Post
Nothing you can due besides fill out their form and wait.

It they reply back that the decision is final.. then the accounts are burned
Any idea what causes that flag? Everything on the account is 100% legit.

05-11-2019 04:35 PM #4 destricmisth3 (Member)

Quote Originally Posted by turnbill View Post
Any idea what causes that flag? Everything on the account is 100% legit.
Seems like a false positive in their fraud detection algorithm. If everything is clean then don't worry, you will get it back within 5 days.

05-13-2019 11:09 PM #5 pentas (Member)

Extremely common issue.

What to do?

Submit review requests. Hope for best. Continue making new accounts with 100% seperation (no common footprint).

Home > Paid Traffic Sources > Search / PPC (Adwords, Bing, etc.)