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Datspush is Megapush 2.0 in terms of overspending (6)

02-17-2019 12:02 PM #1 impian (Member)
Datspush is Megapush 2.0 in terms of overspending

Hi guys

Not sure how many of you have tested with Datspush but thought I'd give everyone a heads ups on my experience with them.

Since it was my first time runnign with them, I decided I would do a small test with them and I had set an initial daily budget of $25 with a total budget of $100 with an average bid (not even top bid). I created the campaign and went to bed while it was pending approval.

Woke up and found out that the campaign had instead spent $88 (which is obviously way above my daily budget).

Immediately paused my camp and contacted their support team to get clarification and also to ask for a potential refund for the difference in spend.

This was their response:
"Such overspending - is normal situation for push traffic. That happens because some clicks happen after you stop your campaign or it would exceed its limit. But you still get your traffic if your balance is not empty. We suggest you to use lower budget limits.
During campaign we send your push ads to users. Push ads don't vanish by themselves. Only if user close them. And user can click after your campaign was stopped. We still send your traffic to you if your balance is not 0. So we send you only your traffic)
This is standard practice for push traffic.
You can set your budget limit less than you are planning to spend beforehand. And also you can leave your balance in safe amount."

Funny how I never encountered any issues with overspending with Megapush (like some of you guys have) but this is my first time experiencing this - even after testing with a few other sources now.

Anyone else has any good experience with Datspush and can convince me to try running with them again? lol

02-17-2019 12:27 PM #2 stickupkid (Senior Moderator)

I am sure other networks have much more control over these things than others.

Perhaps someone from Propellerads for example can chime in to explain a bit about this.

I understand they won’t explain details to competitors but some basic info how they avoid these situations?




Sent from my iPhone using STM Forums mobile app

02-17-2019 12:52 PM #3 AdMaven (Veteran Member)

Hey! So i think I can Shad some light on this and explain how we handle this issue: Let me just start by saying that we have a number of Filtered clicks per day that we absorb the loss - which comes up to about 12%-17% of clicks we don't charge the advertiser precisely because of this issues - What Datspush described is true, it happens with Push traffic, but that doesn't mean the advertiser should suffer for this.

Datspush support is right about one thing: there is such a thing that you put a daily cap for budget for let's say 10$ - you could get in an instant like 10 million requests and probably win a nice portion of them, so the day progresses and at some point your budget cap had run out. Ideally that would be the end of the story, but, with push your creative was sent to all of those 10 million, in the first hours you filled the cap but people are just getting your push ad, if it's on mobile or on windows 10 it waits until you see it, so he clicked it, let's say a 100,000 clicked your ads in delay, so in theory your ads was clicked by more people - but again, you placed a daily budget, and that the closest thing to a Holy parameter you got on Self Service platforms.

Datspush is a serious company and I'm positive they will resolve this on the best possible terms

02-18-2019 12:28 AM #4 impian (Member)

Thanks @am2015 for the explanation.

I spoke to the Datspush support team again on Skype and unfortunately they said that they will not refund me the difference - so pretty bad experience for me there and most likely will not run with them again until they can get their system fixed.

02-18-2019 07:55 AM #5 codeflame ()

you can‘t forget that it’s push. If you start a new campaign and fresh images and texts and it get sended to the subs you have a higher click rate. Maybe 3% instead of the average 1% there and then you have your overspending. You cant blame them for it. There isn’t a technical way to destroy sended pushs after sended out to avoid it.

02-18-2019 08:12 AM #6 AdMaven (Veteran Member)

Quote Originally Posted by codeflame View Post
you can‘t forget that it’s push. If you start a new campaign and fresh images and texts and it get sended to the subs you have a higher click rate. Maybe 3% instead of the average 1% there and then you have your overspending. You cant blame them for it. There isn’t a technical way to destroy sended pushs after sended out to avoid it.
Not sure about this, if you placed a cap on clicks, it's up to the traffic source to make sure from their end you don't get charged for extra clicks you didn't or that exceeded your budget caps. If you came to a restaurant and ordered a meal for 4.99 and got charged 10$ because you got a bit more chicken then that meal was supposed to be, should you be charged extra?

You don't need to destroy sent push notifications, Just make sure your platform enforces caps properly to make this industry a bit more pleasant for all of us and to avoid this frustration caused from these instances.

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