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Got an Amazon Abuse Report (Cloudfront) - What do I do? (7)


02-14-2019 01:00 PM #1 grofit (AMC Alumnus)
Got an Amazon Abuse Report (Cloudfront) - What do I do?

Hi,
I'm running sweeps in France and sending them to a Lead Gen Sweepstake Offer.

I'm hosting it on Amazon (S3, Cloudfront etc).

I got an email from them saying

Cloudfront Distribution ID: XXXXXXXXXX
has been implicated in hosting a website that may contain content forbidden in the AWS Acceptable Use Policy (https://aws.amazon.com/aup/).


The Log was

---Beginning of forwarded report(s)---

* Log Extract:

On Monday, February 11, 2019 we were informed about a deceptive site hosted at an IP address under your control. The following IP addresses and domains are involved in the forwarding chain:</p>

URL: XXXXXX

The alleged sweepstakes either lead to the installation of unwanted apps such as scareware or adware, subscription traps, identity theft, etc.

Please URGENTLY remove the pages hosted in environments under your responsibility.


The thing is, I chose the offer because it was not any of the above.
It was not subscription. It was not scareware, unwanted apps etc.

Also I ran the page through SafeBrowser and it had been scanned on 14th Feb (3 days after the report) and was clean and the offer page was clean as of the 7th Feb. (https://transparencyreport.google.co...rowsing/search)

At the moment, I've removed the offending page and asked Amazon for more information.

QUESTIONS
[1] Is this a case of someone reporting an issue since my prelander is similar to what someone else might have run in France which did do these things?
Or amazon just not liking sweeps pages?
Or something else?
But would love to hear suggestions.

[2] Is there a danger of my losing my Amazon Account if this happens again. Has this happened to anyone else?


02-14-2019 01:09 PM #2 platinum (Veteran Member)

Could be the case that Amazon may have started to push away affiliates or content that might be quickly flagged as deceptive (like the landers most affiliates use on their sweeps campaigns).

On Monday, February 11, 2019 we were informed about a deceptive site hosted at an IP address under your control. The following IP addresses and domains are involved in the forwarding chain:</p>

URL: XXXXXX

The alleged sweepstakes either lead to the installation of unwanted apps such as scareware or adware, subscription traps, identity theft, etc.
Anyways I would check if there is any sneaky redirect present in the landing page you hosted on S3 or if any of your tracker or offer links might be flagged somewhere.


02-14-2019 04:01 PM #3 erikgyepes (Moderator)

I got abuse report today from NameCheap, they gave me 24hrs to delete the content from domain.

Deleting and switching to another domain made the case closed.

It was rather a manual report though.

I would probably do something similar there too.

Sent from my SM-G930F using STM Forums mobile app


02-15-2019 11:16 PM #4 grofit (AMC Alumnus)

Thanks Everyone.

@platinum - I checked the offer and my landers and chrome did not consider them deceptive. So it was probably a manual report

@erikgyepes - I pretty much just deleted the page (it was only 1 lander out of 10 on that domain that got reported) and the closed it. I asked them what would happen if they continue to get abuse reports since I did not know what caused this one. Got this reply (see screenshot below)

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02-16-2019 03:06 AM #5 erikgyepes (Moderator)

@grofit So pretty much similar situation to mine. Best thing is to act and reply to them and things will be solved.


02-21-2019 06:32 PM #6 audiencia (Member)

Got similar one , they closed the case after my response , it was sweeps also in France , now thinking about how to have a reliable CDN , running less agressive is an option too.


05-03-2019 04:15 PM #7 ahmed_elamy (Member)

I do get these emails every couple days. For me its not a big deal since I am located in Egypt so all I do is change the lander's path if the domain is not flagged, then reply to the email abd let them know that the content was removed.

If its on name cheap side you have to switch your domain name.

Ahmed


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