Home > Tracking Campaigns > Voluum

Voluum: Overage charge @ 0.045/1000 events (6)


02-13-2019 12:19 PM #1 chinyewo (AMC Alumnus)
Voluum: Overage charge @ 0.045/1000 events

Voluum

Anyone experience that while Voluum offer huge discount on the monthly fee for 12 months package, but do not reduce for the overage charge??? While request to the PIC, she said that voluum do not offer and reduce for the overage charge for the advance package, is this true enough? Currently my package overage charge is 0.045/1000, crazy rate!!!

Voluum


02-13-2019 04:05 PM #2 voluum (Veteran Member)

Quote Originally Posted by chinyewo View Post
Anyone experience that while Voluum offer huge discount on the monthly fee for 12 months package, but do not reduce for the overage charge???
You are absolutely right. You can actually see how the discounts are applied on our official pricing page, here's the screenshot for the comparison (though I'm sure you're already familiar with it):



The reason why we offer discounts for the basic price and not the overage charge (the price offered for events that exceed the number of events included in your plan) is that tracking overages is one of the first signs your current plan is not the best-fitting one for you - the amount of events you track exceeds the amount it covers.

Our starting point is, our clients, with the assistance of Voluum sales team, choose a plan accordingly to the event amounts they assume to track. We put a lot of care in offering tailor-made plans that consider the type of campaigns, traffic, other needs and business specifics clients have, so that the situation when they track more than their starting plan covers happens as seldom as possible. But it does happen occasionally, our solution then is not to lower the overage charge which does not solve the problem, but offer an upgrade from the starting plan to one with larger number of included events.

If you wish, PM me your Voluum login e-mail - I'll check the numbers you track - it might be that the plan you are currently on doesn't pay off when you consider the amount of overages you track monthly and there is different one we can offer. Though as I've said, cutting the overage charge is not the solution we go for.

Karolina


02-15-2019 09:24 PM #3 ThrvTrkr (Member)

Hey there chinyewo,

At Thrive, for the same package, you'll be paying just $0.03 CPM. Let me know what your Voluum deal is and I'll make sure we can beat it for you. The door is always open to make the move and we have the tech to make that move quick and easy. Please feel free to chat with me about any questions you have - I'm always around!

Cheers,


02-20-2019 09:49 AM #4 miss_bridge (Member)

Hi,

Being a representative of Adsbridge, I would like to offer you a great deal. You will get a good discount for the same number of clicks you have not but at the same time you will have much lower price for overcharge.

We also have 14-day free day trial so you can test all the features with us!

We can also transfer your campaigns if you are going to be fully satisfied with our service! So it's up to you!

But I would give it a try!

We have much more attractive pricing and large number of useful features which are all available for you without ANY extra cost!

Ping me if you are interested!


02-20-2019 10:35 AM #5 stickupkid (Senior Moderator)

Let's not grab every topic, regarding Voluum, as a chance to put down a sales pitch please. Not really uhm acting as a good sport IMHO.


02-20-2019 02:40 PM #6 eurosen (AMC Alumnus)

Was thinking the same..Niet netjes.


Home > Tracking Campaigns > Voluum