Account Disabled On Whitehat Campaigns (15)
Hi Guys,
I have enough experience with PPV marketing and now I am trying my hands on facebook, I created a whitehat campaign to learn things before I switch over to some BH Stuff.
I created a video ad , let it run for 1 day spent around $30 , after that I cloned the campaign to change geos .
And BAM, the clone of the campaign got rejected saying ad does not follow policies, and account was disabled.
Also facebook disabled the account on 2nd Feb with running another campaign to which I appealed and they enabled the account.
Can you tell me what's wrong with FB here? Should I just move out of this profile or use another in the account in the business manager?
Very little info to say whats wrong here. How does the ad look? What kind of account? Etc etc
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My friend, FB is bizarre at best and this is quite common. How long ago did you start the ad account? You didn't just create a FB profile and begins ads on it immediately or?
Like stickupkid said above a little more info on your initial account setup will help.
If it is all actually WH stuff and you're sure of it, keep bugging the support in the chat windows. You should be able to get it back, something has flagged risk in the account hence disabled but this happens to a huge amount of accounts in the beginning.
This is my personal facebook profile which is more than 10 years old. The ad is a 15 second video ad and a quiz angle, I had copied the exact adtext and video someone else is running successfully since past 15 days.
Okay just an update, the account has been activated back again by facebook after an appeal. They are just wasting my time.
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Showed activated for a few minutes, now back to deactivated.
I think they just needed me to clear the due amount.
You should NOT run ads from a personal ad account.
Countless people have been banned doing so and so have I.
Instead, create business managers (you can create 2 BM under your profile)
And as someone above said, FB is like a cheating girlfriend... You can get away running pretty aggressive stuff and then you try something ultra white hat and bam they ban you...
I am inside a BM under my profile.
Update : I check my email, they had actually restored back my account , Now I go and appeal the Advertisement which they rejected and bam, they decline the appeal and ban the account back again.
I think we should not appeal their decision.
Hi was this for a bizop promoting ad? I’m trying to decide whether to persist with FB ads in that area.
Sent from my iPhone using STM Forums mobile app
Hi Nigel,
This is a clickbank offer I am promoting.
Originally Posted by kinged
Again, are you sure you run a white hat offer? Please send an example if you can.
Appealling often results in getting the account without any problems, if you are sure you didn't voilate their policy or avoid did any unusual stuff.
For Facebook I would be extra careful with Clickbank products, actually affiliate offers in general.
First, make sure you read the ads policy guidelines and all policy announcements, it gives you more insights into what will potentially get you into trouble and how it happened.
https://business.facebook.com/policies/ads
This is to make sure there’s zero to little misalignment in your definition of whitehat and what Facebook considers whitehat.
But that’s not enough. The thing about running traffic to affiliate offers to is that it’s easier for the Facebook algorithm to flag and ban your account, and unfortunately most of the time you have no idea you are on thin ice until you get banned.
Eg if other affiliates have promoted the offer in a way that caused a bad user experience, that offer could be blacklisted.
Similarly, if the product is low quality and enough buyers have given Facebook poor feedback on their experience, that offer is also likely to be blacklisted.
Some more reading on this is available here:
https://www.facebook.com/business/help/108127923199330
So your promotional methods could be 100% whitehat, but the offer is low value and blacklisted, and you could get banned while technically doing nothing “wrong”.
Here’s a snippet from an announcement a few weeks ago to back up this conclusion.
Note, this is related to pages and groups. But you can be sure the same algorithm is being used to link ad accounts for banning.
“To address this gap, when we remove a Page or group for violating our policies, we may now also remove other Pages and Groups even if that specific Page or Group has not met the threshold to be unpublished on its own. To enforce this updated policy, we’ll look at a broad set of information, including whether the Page has the same people administering it, or has a similar name, to one we’re removing.”
Link here:
https://newsroom.fb.com/news/2019/01...e-transparent/
Think of it like the recommendation algorithm you see on shopping sites. “People who purchased this item you are looking at also purchased this other item” but reworded as “Accounts we have banned in the past also promoted this offer”...
Seems like they are now mass-banning ad accounts also. I boosted a post that resulted in a disabled ad account. A few hours later with absolutely no ads running, they decided to also shut down every other ad account and finally banned the Business Manager Account from advertising.
There was a lot of chatter in groups of FB marketers about a policy bug which swept through, we noticed the same thing with accounts flagging then going back to normal after appealing and getting the reply from FB "your account is active can you assist us more with your enquiry" then submitting an ad and flagging again. No idea wtf they're doing there atm lol
If you have a new account even for WH you can usually offset the early trigger bans by running $80-100 to a like post campaign on your fanpage no domain needed. A lot of flagging occurs between first and second billing cycles after that its not bad, especially if you speak to the support (although that is a nightmare on its own as the window for chatting is small each day)
Its honestly quite crazy though so its hard to give exact advice, the same scenario played out 10x will have different results every time and different responses from FB, its quite frustrating...
It's like crying when there is a traffic jam on the road or raining outside. It happens, it's there since ages and always be there. Just adapt, deal with it or get a paper route. Some months it's pooring, some months it sunny 
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