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Stolen CC chargeback Issue (12)

07-16-2018 03:32 AM #1 noceshelly (Member)
Stolen CC chargeback Issue

Hello friends,

i am running one offer on adword search but i am getting lots of chargeback some people using stolen CC's. i want to know that how can i identify and block these type of traffic?

Please help.

07-16-2018 09:12 AM #2 berzzz ()

Adwords search traffic is of good quality in general.

It's your offer's landing page security procedures that should prevent that from happening by asking cvv2 and mastercard secure code / verified by visa.

Tell us a bit more about the offer.

07-16-2018 11:11 AM #3 noceshelly (Member)

it's keto related offer and yes traffic is good but some people doing fraud order and my advertiser want me to fix it or stop promoting and i don't want to stop because offer performing best for me.

07-16-2018 11:42 AM #4 pierren (Member)

Have you found well referenced articles on google with the name of the brand + an explanation how to do a chargeback?

It may be possible that the customers after validating the command do a search on google on the name of the brand and some sites are well referenced with aggressives offers name + articles about scam/ how to cancel / etc ..

If the advertiser doesn't find this chargeback rate with other traffic sources it is indeed abnormal and maybe can be segmented demographic criteria to find the problem

07-16-2018 12:56 PM #5 cmdeal (Veteran Member)

How do you know that these are stolen credit cards and not legitimate chargebacks?

07-16-2018 02:49 PM #6 noceshelly (Member)

Quote Originally Posted by cmdeal View Post
How do you know that these are stolen credit cards and not legitimate chargebacks?
because my chargeback ratio is much higher than others. advertiser told me that there is very big difference between my chargeback ratio and other peoples.

07-16-2018 09:30 PM #7 cmdeal (Veteran Member)

Quote Originally Posted by noceshelly View Post
because my chargeback ratio is much higher than others. advertiser told me that there is very big difference between my chargeback ratio and other peoples.
I am not sure that is necessarily the right conclusion. If the advertiser told you that they specifically got chargebacks for use of stolen credit cards, that would be one thing, but just because chargeback rates are high, does not necessarily mean they were due to stolen credit cards.

07-16-2018 11:44 PM #8 panthary (Member)

Are you cloaking? A cloaker might help you redirect people using a VPN to a different offer (people using a VPN are far more likely to chargeback or be fraudulent) .

The chargeback issue might just be related to the fact that you're over hyping the offer

07-17-2018 03:42 AM #9 noceshelly (Member)

Quote Originally Posted by cmdeal View Post
I am not sure that is necessarily the right conclusion. If the advertiser told you that they specifically got chargebacks for use of stolen credit cards, that would be one thing, but just because chargeback rates are high, does not necessarily mean they were due to stolen credit cards.
Advertiser didn't told me that it is stolen cc issue, it's my conclusion because why most real users do chargeback after placing order? what could be other reason?

Also i ran same offer from other two networks and both network told me that i am getting high chargeback.

07-17-2018 03:44 AM #10 noceshelly (Member)

Quote Originally Posted by panthary View Post
Are you cloaking? A cloaker might help you redirect people using a VPN to a different offer (people using a VPN are far more likely to chargeback or be fraudulent) .

The chargeback issue might just be related to the fact that you're over hyping the offer
yes i am cloaking using noipfraud

07-17-2018 06:59 AM #11 cmdeal (Veteran Member)

Quote Originally Posted by noceshelly View Post
Advertiser didn't told me that it is stolen cc issue, it's my conclusion because why most real users do chargeback after placing order? what could be other reason?
Do you really know what you are selling?

I am not one to jump to conclusions, but many affiliate offers do tend be a be a bit ... __________.

07-17-2018 07:23 AM #12 noceshelly (Member)

Quote Originally Posted by cmdeal View Post
Do you really know what you are selling?

I am not one to jump to conclusions, but many affiliate offers do tend be a be a bit ... __________.

yes i know what i am selling...also to clear doubt here let me tell that i am targeting brand keyword (offer name keyword).

the thing is i am not understanding that my other competitor doing well without any problem but i'm getting chargeback.

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