Home > Paid Traffic Sources > Facebook & Instagram

Where to send inquiry for more FB acc.? (9)

06-14-2018 12:14 PM #1 revale (Member)
Where to send inquiry for more FB acc.?

Hey,

I'm trying to send Facebook a message to tell them that I'm an agency and need more accounts in my BM.

When I go to the support page I only get the option to contact the community chat but no email or chat option.

How can I send my message to them?

06-14-2018 12:55 PM #2 diamond (Member)

You can contact them here: https://www.facebook.com/business/contact-us/

06-14-2018 05:30 PM #3 revale (Member)

Thanks for the link. But for some reason I get always redirected to business.facebook.com/resources

There I only have the option to ask the community.

Is there another way?

06-14-2018 05:37 PM #4 stickupkid (Senior Moderator)

Spend more, you will get an account manager eventually and then you can request for more accounts!

Sent from my iPhone using STM Forums mobile app

06-14-2018 06:15 PM #5 AdzMed (Member)

Whats your account limit at the moment?

06-15-2018 09:31 AM #6 diamond (Member)

Originally Posted by revale

Thanks for the link. But for some reason I get always redirected to business.facebook.com/resources

There I only have the option to ask the community.

Is there another way?

Hmm, that's weird. When I filled it out, I got a call from them within 24 hours. Maybe it's GEO based.

06-15-2018 12:15 PM #7 stacking benjamins (Member)

https://www.facebook.com/business/resources

Scroll down for additional support. Tell them you're an agency and you want one ad account for each client. They'll ask for some proof (you need a website) and they should bump you up to 800 or so.

06-16-2018 10:26 AM #8 revale (Member)

I'm trying to do so but I only see this: I also get the options "Visit the Ads Help Center" and "Ask your community" but nowhere I can send a message.

Maybe it's b/c of what stickupkid said:

Spend more, you will get an account manager eventually and then you can request for more accounts!

I only ran a few like campaigns in cheap geos to get ads approved and raise my QS. I've spent less than €30 on that acc. so far.

06-16-2018 12:17 PM #9 manu_adefy (Veteran Member)

Originally Posted by revale

I only ran a few like campaigns in cheap geos to get ads approved and raise my QS. I've spent less than €30 on that acc. so far.

Run more. You're super unlikely to get more accounts after 30EUR for sure.

Also, you generally don't get when you ask, you get after you spend for high quality. To make it sure you get more, I'd also suggest checking the box that says you are an agency and run ads for an advertiser: http://prntscr.com/jvmyeq

You'll start getting more accounts really quickly as you continue spending and use more of the accounts.

Home > Paid Traffic Sources > Facebook & Instagram