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Dropship on Facebook will end soon (14)

04-04-2018 03:30 PM #1 cawovt ()
Dropship on Facebook will end soon

sorry for the clickbaity title, but FB is sending out surveys to your customers, and your account is scored based on feedback.
https://cl.ly/3L3Q002L1b1i

it has been going on for a while so it's not the end of the world. but as a biz owner what other platform do you offset the risks? So if you are currently doing dropshipping on fb, what's your backup plan?

04-04-2018 06:14 PM #2 mitchell (Member)

terrible title

04-05-2018 05:40 AM #3 jc parallelnative (Member)

you have successfully baited me,

04-05-2018 05:41 AM #4 izmb (Member)

Time to start dropshipping on facebook.

04-05-2018 09:18 AM #5 stickupkid (Senior Moderator)

Interesting feature, never seen it to be honest. Is this a trial thing tested in certain countries only?

04-05-2018 05:23 PM #6 cawovt ()

ya, it's currently only tested in a few countries i think. the interesting thing is that facebook doesn't outright ban your account if negative feedback is high, they just make it much more expensive for you to advertise. Also opening new ad account doesn't address the issue, because FB is tracking the store URL.

04-05-2018 06:23 PM #7 nickpeplow (AMC Alumnus)





Can’t please everyone :/

04-08-2018 04:12 PM #8 mihalis09 (Member)

Quote Originally Posted by cawovt View Post
ya, it's currently only tested in a few countries i think. the interesting thing is that facebook doesn't outright ban your account if negative feedback is high, they just make it much more expensive for you to advertise. Also opening new ad account doesn't address the issue, because FB is tracking the store URL.
That shouldn't be a problem. Less than $1 .club or .site domain from namecheap, point nameservers to your store domain, add a zone for the new domain on your host and an alias for that domain in cPanel. Poof! You got the same store branded on a new domain.

04-08-2018 06:08 PM #9 dmcsite (Member)

Been struggling with this for months now. I've been able to increase my scores by making changes and improving customer service. I get more reach for now but some customers are just jerks. People are more inclined to leave negative feedback when there is an issue and just ignore leaving any feedback when they are happy. Sucks having your business so heavily dependent on customer feedback. Feels like a gamble every month waiting to see what the score is going to be. I don't think it will kill drop shipping completely but it certainly makes it more difficult.

04-08-2018 06:14 PM #10 mihalis09 (Member)

^ for that you need to regulate your comments. Work on an ever growing block list for the language your customers speak, this would hide 90%+ of the comments, many of them positive too. Then you go ahead and unhide the ones you want. It will not prevent all neg.feedback but people who would leave a bad comment may not now because of social pressure going against all the positives they see already under the post

04-09-2018 02:36 AM #11 quantum27 (Member)

Quote Originally Posted by mihalis09 View Post
^ for that you need to regulate your comments. Work on an ever growing block list for the language your customers speak, this would hide 90%+ of the comments, many of them positive too. Then you go ahead and unhide the ones you want. It will not prevent all neg.feedback but people who would leave a bad comment may not now because of social pressure going against all the positives they see already under the post
That's not related to the comments on the post. The survey comes after a period of time after customer has purchased from the store. My guess is purchase pixel fired for customer, and they get sent the survey after some time.

04-09-2018 05:03 AM #12 Mr Payne (Member)

The dropship model on Facebook/Shopify is not going anywhere. As always, once something receives a certain level of attention by the masses - improving the rules/guidelines plus a house cleaning must be done - to remove the low quality and half-assed individuals involved.

If you operate your dropship business as a REAL business and provide some REAL value to the end consumer, you have nothing to fear - perhaps simple adjustments.

To the rest of you, certainly beware.

I do find it curious as to why everyone only focuses on the 'hot trend' of the moment, no one even speaks about sites like Etsy.com. I have a friend who has had a business selling solely only Etsy for 8+ years doing a very comfortable $200-300k/year without even a website.



Andrew

04-09-2018 05:26 AM #13 mitchell (Member)

Quote Originally Posted by Mr Payne View Post
If you operate your dropship business as a REAL business and provide some REAL value to the end consumer, you have nothing to fear - perhaps simple adjustments.
Do you have any examples you could recommend? Like do this vs. don't do that. I have plenty I've been thinking about that seem obvious but always looking for more ideas.

04-09-2018 07:08 AM #14 stickupkid (Senior Moderator)

Quote Originally Posted by Mr Payne View Post

I do find it curious as to why everyone only focuses on the 'hot trend' of the moment, no one even speaks about sites like Etsy.com. I have a friend who has had a business selling solely only Etsy for 8+ years doing a very comfortable $200-300k/year without even a website.

Andrew
Loads of people jump on hype trains only and use spytools to see what's working. People getting lazier and less smart in general so the "quick" money is their only goal.
Problem is they jump on trains which are full of competition, so end of whining things not work as they hoped. Out of the box thinking becomes less and less common.

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