Home > Tracking Campaigns > Voluum

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Cache problem on Voluum (8)

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In my landing pages, I had an alert(''). Whenever I change that alert('') I still see it. Even that I removed all cache from my browsers or even visit the link from a whole new device that never has visited that link, I still see that alert('').

When I visit my landing page without Voluum, everything seems normal, but when I visit with Voluum I still see that alert code and I can't change the text or anything...


What should I do?


Thanks in advanced!

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Your lander isn't hosted by Voluum, so if you are modifying it and this is still happening, there are 3 main possibilities:

1. You are using a CDN, e.g. Cloudflare, so your page is cached. You are viewing the cached page, not your updated one. If so, purge the file from the Cloudflare cache and re-test.

2. You are modifying the wrong lander/file. It happens. E.g. you're editing by FTP but the lander being loaded is actually a different one. I've done this before and felt super senile when I realised why my changes weren't working.

3. The page code modifications you're doing aren't correct i.e. they aren't actually removing the alert. Can also happen, easiest way to check is to view source code of the live lander, in your browser, and compare to the file you're editing. If they mismatch obviously, then at least you know you're not going crazy. If they match and you can see changes to the file going live there, then chances are the alert is not being triggered by the code you thought was doing it.

And of course, purge your cache for the domain in question, test in a private browsing mode, etc. Would be pretty easy for this to happen if it was just your browser caching the file locally...

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Thanks @Zeno

I've already checked all your points and there is no part that has any problem. What's weird is that, as mentioned when I visit the landing page without Voluum link, everything seems normal BUT when I visit that landing page with Voluum link, that I can see the issue.

I know that landers are not hosted by Voluum, but I feel Voluum cache the pages for faster loading time (same as popads has the same function).


I've been looking around to find an answer or a setting on Voluum to fix it but so far no luck

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I did a test that kinf of confirm what I had in mind.

I tok the exact same landing pages, and put them in new folder/link and added created a new campaign on Voluum. After doing that everything looked normal and worked as it was suppose to.

I'll conatct Voluum to get more details on this.

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@navidaffiliate

I suppose the lander you are facing this issue is a ripped one from spy tools. As such I would simplify the issue down to the following:
- Is this issue happening with other landers you are using in Voluum? If not, then the issue isn’t related to Voluum at all.
- Did you check all JS files linked to your lander? It may happen that any of these files are the cause of your issue.

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@platinum, No I didn't ripped the lander from Spy tool. I'm programmer myself and thats why every element of my landing pages have been written by myself. I use adspy mainly for inspiration.


JS files that I use in my landers is one single lander that I use globaly but the alert code, was written inside the lander itself.


I also tested some other landers and it seems I had the same issue with them as well But I'll ask Voluum and also look into it myself. What basically made me to get confused was that this only happens when I use Voluum link to visit the landers. If I visit without Voluum, everything seem normal.

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What kind of alert is it anyways? Is it like a system message or?

An idea maybe ... do you use a custom domain in Voluum that might be flagged? So by loading the LP directly it looks ok since its ona different domain than the tracking one you use in Voluum?

BTW: I don't think voluum caches anything in regards to the landing pages.

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Well, technically speaking Voluum can't cache your page for you. Voluum will provide a redirect to your page, but once it returns that header of yourdomain.com/your-lander/, anything to do with caching is outside of Voluum's control.

There are things like prefetching and so on but these have no point or practicality when you're doing a redirection directly to some destination.

It would be easiest I think if you could provide a lander link + Voluum link to that lander so others can test and hopefully find the culprit here.

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