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Zeropark campaigns paused out of the blue (3)


11-15-2017 06:55 PM #1 eurosen (AMC Alumnus)
Zeropark campaigns paused out of the blue

I am having an issue with two of my Zeropark campaigns.

Both are using dayparting and it looks as if they get paused at random times.

I have contacted Zeropark a couple of times and they keep thinking it is me or Voluum that is pausing the camps.

Anyone else has had issue with ZP campaigns being stopped at random?

Thanks.


11-16-2017 12:52 PM #2 erikgyepes (Moderator)

That's strange.

Only thing that come to my mind is if your day parting is set in the right timezone.
Set your ZP account to the timezone you are in and daypart accordingly.

No clue otherwise and you should investigate it more deeply with ZP support.


11-16-2017 01:15 PM #3 wes888 (Member)

Are you dayparting based on your target Geo timezone? If so that could be the case as Erik pointed out. You need to set daypart based on your timezone.


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