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Clickadu problem (4)


11-02-2017 05:03 PM #1 duiyao (Member)
Clickadu problem

Hi guys,

I only started using Clickadu, but already disappointed big time. Here is what happened,

No matter what I do, how I tried to change it back, all of my campaigns would automatically have this turned on, please take a look at the screenshot



This is very frustrating, what is more frustrating is that after one week I sent the support a message without hearing anything, I sent a second message two days ago and still haven't heard from them.

Jesus, how are they even in business.


11-02-2017 07:21 PM #2 matuloo (Legendary Moderator)

I sent a message to them, hopefully you will get a reply soon


11-03-2017 10:08 AM #3 Clickadu_team (Senior Member)

Hello there,
Sorry for all the inconveniences, but as you can see 'Windows Mobile' is automatically excluded from your advertising campaign. It's not a bug and it was made for purpose as we haven't got much traffic on windows mobile and there are some technical issues related to windows mobile platfrom.

P.S.: Please check your email as our support has answered you via email regarding your application


11-03-2017 03:57 PM #4 duiyao (Member)

Well, that is nice to know. But I would suggest you add a note on the page explaining this as it does look like a bug.

And the support response can surely use some improvement.

Thanks for explaining.


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