Adcombo spoof publishers (33)
adcomb has no reason and evidence to close my account and my account has generated a $ 4,000 commission
I think Adcombo spoof publishers
Could you provide some more info maybe? Adcombo reps are active on the forum too so maybe they can solve your problem?
Yup, I second what stickupkid posted, adcombo is considered a solid network with a lot of presence on forums, industry conferences etc ... I doubt they would risk their reputation over $4k, especially after they invested heavily into getting where they are ... can you provide more info? There is always a chance someone made a mistake somewhere, so in case you feel like you're in the right, provide some proof.
Adcombo first banned my account and then say that all of my leads are full of fraud.
Adcombo can not provide any evidence that all my leads are fraudulent.
The point is that I am completely formal to run their offers.
My account has a $ 4,000 commission and all commission status is Available.
So i asked Adcombo to pay my commission Adcombo let me wait for advertisers to review for two weeks And then told me that all of the leads are fraudulent.
Adcombo's account manager also does not provide any evidence nor reply.
Adcombo does not respect publishers.
Adcombo only pursues their own interests.
Publishers who want to promote Adcombo's offer are likely to make you lose a lot of money and get no respect.
I really can not tolerate their behavior so send this post so that more people know.
Originally Posted by ok2000568
Did you use compliant LPs, did you cloak, did you possibly break any rules, were you misleading your customers which could have resulted in a poor lead quality? ... there is so many questions here. Would be interesting to hear the other side of the story too.
There is one thing I would do if I was you ... in case you're certain there was an error made and nothing is wrong with your leads, change your attitude, harsh language and accusations are not gonna get you anywhere ... post some proof, shows soem screenshots ... handle this in a professional way.
Originally Posted by ok2000568
First of all, thanks, Matuloo for being a better public relations manager than I am
Okay, let us make it clear.
*Please, be advised that we never reveal the information about how we collaborate with the affiliate with third parties. But if there is a conflict, we share the information upon the agreement of the affiliate.
The publisher named ok2000568 has provided AdCombo with 7560 of COD leads, while most of leads where delivered through the iframe form.
The Iframe form is the scheme, where publisher uses his own creative materials to make the product more attractive for visitor, and the frame form to send leads to the Affiliate Network. That means one may use whatewer he wants (pictures, videos, texts) to promote our offers - there are no limits at all.
COD offers are the offfers with double opt-in verification - the lead delivered is called by a call-center girl to verify if one really ordered the product we offer.
The affiliate manager, Ninel Nguyen asked ok2000567 to provide her with the examples of materials used for several times. No materials were provided. We never insist on such data as the publisher is safe to keep his marketing secrets not revealed. Let us see the statistics from the account of ok2000568. Have a look:
as you can see, 7206 leads were not approved by call-centers of advertisers.
We received a feedback, that people who were called after the lead -- wanted to purchase other stuff like clothes,food (our Network does not have any offer of that kind, by the way) and so on.
We also requested the call records of leads to get sure that people really didn't order. We can provide these examples upon the request to a moderator of a forum or a trusted member of STM comunity to check. Also we can provide this data to ok2000567 if he asks.
Anyway there left 219 leads recognized as the approved ones. It means that 219 packages of product were sent to customers, and the costomers are to pay whey they receive.
We always track if the products sent to a customer by the advertiser are bought. Please, have a look to the statistics of the manager (this is the account of the affiliate manager). Please look at buyot columns:
Only 9 of 219 packages sent to people were actually purchased. Other 210 ones were rejected by the customers. The advertiser had big losses as he paid postal fees, and then he had to pay for these 210 to be sent back to him.
These statistics where only 9 leads out of 7560 were of good quality had been recognized as fraudulent.
Unfortunately, we provide zero tolerance to fraudulent activities. We do our best to make our advertisers satisfied with the leads delivered, and we do our best to satisfy publishers either. Each time publisher is not satisfied with our service is investigated by our compliance team and me personally.
Sorry, ok2000568, but the leads you delivered are not the traffic we can work with.
Thus, according to the terms and conditions you agreed with (upon registration), your account was blocked and your access to the AdCombo platform was suspended.
Any way, we are here to answer any kind of questions you have to us. Please, do not hesitate to ask. Also, if you have something to make this situation more clear - please, be kind sharing it in this thread.
Also, upon request we can provide all the screenshots of chat with the publisher (where he didn't agree to provide the data about the source of traffic and creative materials used).
Thanks in advance
Iframe form is asking for trouble, it’s just inviting affiliates to run aggressive. Everyone knows it’s going to be uncompliant, let’s be realistic here.
Why did the offer not cap or pause the affiliate sooner if over 7000 leads were phone verified and rejected? Serious lack of communication with AM and offer here, unless the traffic was run in a week.
Why wasn’t more research done upfront into the affiliate. References checked, lander reviewed, basic questions about traffic source even...
What were the terms of the specific offer about traffic source, misrepresentation etc?
I actually think in this case, even though the affiliate is most likely pushing his luck, the network messed up more
Originally Posted by nickpeplow
The affiliate himself refused giving any information.
Also we try not to give the affiliates any inconvenience with the CAPs, limits and so on. As the affiliate's traffic was recognized as suspicious we only warned that traffic looks very strange. Usually phone verification takes 1-2 days. The affiliate could see himself all the statistics. He considered it as OK for him.
Let me convince, AdCombo provides really MUCH of comunication, especially with suspicious guys. The trouble is ok2000568 wanted it to be exactly like that. Even if we are not given the data about how traffic is driven - we do not close the offer for the affiliate.
Also, our Affiliate Manager Ninel Nguyen may provide exceding screenshots of communication to show that there hadn't been any lack of interaction between AM and the affiliate.
Thanks for your question any way, as I agree, all the conflicts are both fault of the network and affiliate.
Originally Posted by adcombo
Originally Posted by matuloo
The last two days did not visit the forum
Thank you for your reply
I am a regular promotion of your advertising I do not know how you say that the evidence of cheating is coming
The status of all holds for adcombo
These data are not transparent
And there is no accurate verification time
Hold status can not be verified up to 1 month or longer
So want to try adcombo publishers to make long-term investment funds are not prepared to return
The key is that they promise to pay twice a week
AdCombo processes payments to its affiliates twice a week - every Tuesday and Friday, but we recommend to make a payment request a day before chosen each of these days because of difference in timezones.
Even if your funding status is Available, you request payment but their payment cycle can take as long as half a month or longer because they say advertisers need to re-verify your traffic quality
I do not know if your capital status is changed from hold to available. Is not it a commission that has been confirmed?
Commission status is Available again to review by the advertiser? Request to pay the commission or to be reviewed again that your commission status Available What role?
Please let AdCombo clarify your specific process and timing of commissions.
and so
First: The hold status verification time in AdCombo reports is very long and the data is not transparent
Second: AdCombo's inability to pay commission cycles is simply not what they promised
Third: AdCombo will make you run for a long time when you invest a lot of money they will tell you there is a problem with traffic why not say?
Fourth: The publisher did not cheat and violate the terms of follow AdCombo will also find a variety of questions to question whether all your lead is a fraud
Fifth: When the funds status in the publisher's account is Available Publishers request a commission to pay AdCombo will never pay No definite time is not their commitment twice a week to pay commissions
Sixth: Whether it is advertisers website or their own reporting system as long as any problems will put all the blame to the publisher
Seventh: Why use ADcombo's LP there will be a lot of orders from the hold state into a cancellation Do most users are idle nothing to do in the advertiser website to leave their contact?
This is the first company I came across that took the publisher's mind off
First banned your account and then tell you the leads cheat did not provide any evidence at the time or skype does not reply your message
There are many problems adcombo not a credit company
Inaccurate reporting + Not paid on time = Publishers lose a lot of money!!!
ok2000568 - Did you provide the data about the source of traffic and creative materials used yet?
Originally Posted by ok2000568
After reading your post here I feel a bit confused. What do you mean when you say that data we provide isn’t transparent? AdCombo follows a strict verification protocol which addresses every lead provided and notes the feedback about each call.
In your case, 97% of all leads were “cold calls” as most people we called ordered something else if anything at all. Our manager tried to figure out the source of your traffic but you could not provide such information, neither you showed us your creative materials. Without getting this sorted out you asked for payment. Unfortunately, we do not pay for non-targeted traffic. In fact, it only overcrowded our call center, therefore diminishing the approval rate for all our affiliates running same offers.
As for the balance status, it shows how much you have potentially earned, but that money becomes available for withdrawal only after your leads have been approved (customers confirmed their intention to buy). When sales get confirmed your money becomes free for withdrawal and we 100% insure that transfers will be done on time, twice a week, Tuesday and Friday.
"It only overcrowded our call center, therefore diminishing the approval rate for all our affiliates running same offers."
everyone saw They admitted only overcrowded they call center, therefore diminishing the approval rate for all our affiliates running same offers.
This is a direct result of publishers lose a lot of commission This is your reason for the loss of the publisher commission
"But that money becomes available for withdrawal only after your leads have been approved (customers confirmed their intention to buy). When sales get confirmed your money becomes free for withdrawal and we 100% insure that transfers will be done on time, twice a week Tuesday and Friday. "
However, the status of the funds in the account is available. Why does not pay the commission?
This is the fact Funding status available Request payment No payment and no exact time for payment Status after payment Always has been initial Not paid twice a week for what they promised
You did not provide you with any evidence of any leads generated by any CPL type offer in my account
The CPL-type offers in the adcombo system are those that complete the payment order directly on the advertiser's page to complete the conversion
You should say that all cheating please give me specific evidence
This is adcombo CPL offer "psorifix" Advertiser's website
http://www.psorifix.com/es_online_shop_k40/index.php
http://www.psorifix.com/es_online_shop_k40/step2.php
Only user payments can be converted and don't need to wait for the user to pay
I would like to ask the forum administrator why not let the post show New Posts
Probably not going to help (and I cant imagine bumping the thread helps either!) but here is my interpretation of what I think happened in very simple language
......
ok2000568, you're promoting a "pay per lead" offer, but there is validation done.
Person Gets Called And Accepts Delivery = You Get Paid
To make things easier for you, adcombo is actually willing to pay when the offer calls the customer to verify the order before posting it out. This means you get paid even if they try to deliver but nobody was home etc. Plus you get the conversion very fast, dont need to wait for the post.
You sent 7000 leads
Unfortunately nobody wanted to buy the product when they were called, perhaps your angle was misleading? Traffic source poor quality? No landing page, so people didnt know what they were getting?
The offer is angry, because they had to call everyone and 99% said no, I dont want this. This meant their staff were wasting time. Because the customer didnt want the product, you dont get paid
Good News! Because 9 people agreed to receive the package, you are due a commission for these 9 leads
Adcombo had deal with an angry offer (and 2m+ clicks through their tracker!?) so they banned your account. Fair enough.
Originally Posted by ok2000568
As a comment on your situation, I understand your frustration. I've also had to deal with payment issues with affiliate networks and the one thing I can guarantee is that your approach is not one that will get you towards a fruitful resolution.
You should make an effort to make a compelling case for why you did everything as agreed, one where the post can be easily read as well. Coming from a neutral 3rd party, when I read your posts with some big red letters, lacking paragraphs and not focusing on 1-2 issues that caused the problem and suggesting solutions I think that this will never end well.
Your initial post is one purely of anger and trying to attack AdCombo. That sets the stage of the interaction - attacks instead of looking for solutions. I am not taking sides here, I'm not here to judge who did things wrong - both you and AdCombo are responsible for yourselves but it would certainly help both parties to take a step back and put themselves in the other person's shoes.
I'm sure AdCombo's reputation is more valuable to them than $4,000 so they really think you did something wrong.
Originally Posted by ok2000568
I'm sorry for your loss, but based on the screens that adcombo posted ... I have to side with them. 7200 forms filled and only 9 really confirmed the order ... this is fishy, shady, fraudulent ... call it what you want, but it's not ok. It's quite normal to get into problems with leads of this quality. When this happens, it's wise to try to enter into an agreement and negotiate partial payment and not run to forums and polute them with eye breaking red text that is extremely hard to follow and full of attacks and accusations. Your money, your call though.
I'm going to be very careful due to the fact that it's quite a sensitive thread, however I believe that both sides should move forward, bridge the gap and close this issue asap... It's also emphasizing the importance of open communication and transparency as a fundamental ingredient for healthy and solid long terms biz relations (especially in our space). 7000+ leads were sent, alarms were triggered and it looks like the network should have blocked the account and traffic flow much sooner...on the other end the affiliate is not willing to disclose the required creative tools and according to the network, it looks like the traffic was generated by misleading ads. One thing for sure any further discussion just make it worse. Accept and embrace the fact that both sides made mistakes along the way, compromise on a reasonable compensation amount that both sides feel comfortable with and close it with a smile and a handshake.
Ho,and learn from your mistakes to make sure that the same issue won't repeat itself ever again.
It reminds me a pretty important lesson that my father (who passed away) thought me - when you make a mistake make sure to learn from it, if you made the same mistake again you're an idiot. Yeah, my father was quite a character...guaranteed!
First of all, we would like to thank olavivo, matulo, many_adefy and nickpeplow for taking an active part in this discussion.
We are also sorry that this situation ever happened. We completelly agree that there were means of resolving this sooner like blocking the account when it became clear that the incoming leads were "cold". On our behalf I can say that our initial response was an attempt to figure out what was going on. We contacted ok2000568 and asked for his collaboration trying to fix this. Due to a clear missunderstanding we could not settle on a common grownd and thus, this issue evolved into a public cryout. We are still happy to help and answer specific questions if you have any left.
Thank you for everyone's reply
adcombo No positive answer to my question About CPL type offer I did not cheat Please give me specific evidence What am I doing wrong?
The hold status in adcombo's report is indeed opaque. They also admitted that due to a call center issue:
"It only overcrowded our call center, therefore diminishing the approval rate for all our affiliates running same offers."
This will make publishers think it will generate a lot of commissions but the call center caused a lower conversion rate can not grasp the investment point of view
Their payment cycle is not paid twice a week, as they say. If you've worked with adcombo you know
Another little forgot to tell everyone.
The point is that you do not have any cheating or breaking the treaty. Adcombo also because advertisers say you have poor quality of traffic. Banned Your account refuses to pay commissions you have generated and the status of the funds is Available and you have applied to pay commissions and you have Spending a lot of money promoting their ads for half a month or even a month.
Will everyone dare you and adcombo cooperation?
You put this post open to see how many people encountered such a situation.
We always pay our webs on Tuesdays and Fridays, if their accounts are not caught cheating or show suspicious activity. Here is a screenshot from our FAQ page:
First of all – all your leads were “cold calls”; customers basically did not know why they were called. Secondly, such a low buyout rate indicates that poor quality traffic is being used or that it is a fraud. Lastly, you ran traffic using iframe from but still refuse to present any of your creative material.
Right now there are complaints about your traffic from the internal advertiser, where only 9 out of 7,776 orders were redeemed, as well as from a well-known external advertiser who has been in the market for about 20 years, where 216 leads had “spaces” instead of data.
Likewise we ask to leave this thread open so that others can see that AdCombo does not pay for fraud.
adcombo No positive answer to my question About CPL type offer I did not cheat Please give me specific evidence What am I doing wrong?
Please take a look at this picture “Leads 2257.5”
The adcombo CPL type offer does not have an IFrame form at all.
Please answer my front I ask all my CPL types of offer any problem?
Who is fraud?
Everyone will know at last
I think for both pub and network, volume should start at a low acceptable level then allowed to ramp up after proven on both sides. It's crazy that adcombo allowed this many cold leads and it's also crazy on the pubs part that he thought sending crappy cold leads would result in full payment. ok2000568 thought he struck the motherlode!
Perhaps the advertiser in this also did not set acceptable limits to the network. If I was the advertiser in question and saw these sketchy leads, first thing I would do would be to have adcombo stop this traffic and get verifiables from the pub before allowing to run.
Edit: changed motherload to motherlode, for the family friendly version.
Originally Posted by ultramax
you're right
adcombo deliberately delay the verification time and payment time
Publishers waste a lot of money and time investing in the promotion of adcombo offers
adcombo does not care about the amount of time and money you waste
They only care about their own interests and advertisers
This is adcombo
Originally Posted by ok2000568
According to the advetiser all your leads were empty and he refused to pay. I'm really sorry, but we cannot pay for this because this cannot even be considered as a lead.
Originally Posted by adcombo
According to the advetiser all your leads were empty and he refused to pay. I'm really sorry, but we cannot pay for this because this cannot even be considered as a lead.
I do not have any fraud !!!
I swear!!!
Advertiser website information is empty? How to generate conversion?
Users do not add information offer can be transformed successfully?
Please take a look at this picture “Leads 2257.5”
I produced about 200 conversions for CPL types at adcombo and include both GR and ES countries！
Your evidence is just a simple picture without any convincing at all!
We can see that adcombo is so irresponsible to treat publishers such a rough reply!
Why do not you check advertisers' websites and your statistics?
Why shirk responsibility to publishers?
I made this thread is not for money
I want to let adcombo know you framed me so I am very angry
I will resist in the end
Originally Posted by ok2000568
Originally Posted by adcombo
adcombo did not give me a full explanation
What are you trying to escape? Why do not I ask a question in depth?
Your evasion also shows everything
Everyone can see and comment on
I do not have any fraud !!!
I swear!!!
Advertiser website information is empty? How to generate conversion?
Users do not add information offer can be transformed successfully?
Please take a look at this picture “Leads 2257.5”
I produced about 200 conversions for CPL types at adcombo and include both GR and ES countries！
Your evidence is just a simple picture without any convincing at all!
We can see that adcombo is so irresponsible to treat publishers such a rough reply!
Why do not you check advertisers' websites and your statistics?
Why shirk responsibility to publishers??
Originally Posted by ok2000568
You sound like a cloaker who got caught cloaking ... you knew the rules...
Possible that the traffic source had a bot filling the form, which is why so many are filled with spaces and cold call numbers
We are not avoiding anything, neither we are shrinking responsibility. What explanation are you looking for? I still don't understand what exactly you are trying to achieve. I agree that you might not have any fraud, but once again, you have not provided us with any information about your traffic and materials used. Our data shows that the traffic you ran is empty and that there were no sales.
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