RevContent Now Charging Convenience Fee on CC Transactions (15)
FYI, We just happened to to notice on our account balance that RevC is now charging a 2.9% fee for using credit cards. When we approached our rep about it, he said they meant to email everyone but we did not see the email. Also, they said this was to keep in line with other networks but none of the ones we use charge this fee.
Hm, I've seen networks charging fees for paypal deposits, due to their retarded high fees ... but a regular CC payment? Weird ...
Yea I noticed this as well, and am not very happy with it. Same as you said, they said that other networks charge fees as well but none of the other networks I work with charge fees. You can send wires but still get charged the fee to send the wire and you have to wait for their accounting department to add the funds. My recommendation would be for everyone to let them know how they feel about the fees, and hopefully if enough people raise awareness that we are not happy with it they may revert back. And in the mean time switch to funding via wires.
Yea, I have requested that the fees be waived on our account but my rep did not answer that one before we left on holiday.
That's quite a "greedy" move ... I can understand some fee with lower deposits, after all they have to pay some CC fees themselves... but the fee shouldn't be there with a higher deposit, it's just a cheap move from a company that loves to show their fancy offices to the world ...
I complained about this also. None of the other Native networks do it.
Taboola I believe does it but waives it for bigger accounts, according to someone I spoke with.
One way around would be to advertise on RevC through VoluumDSP (if you are OK to switch from CPC to CPM model).
That ain't cool ...
I had a chat with their UK MD today, he pointed out that Taboola does charge this fee. I think he was referring to this https://help.taboola.com/hc/en-us/ar...ment-Schedules Anyway, if anyone has a Taboola account and does get the fee waived, please chime in so I can have some more ammo. Thanks!
From what I've heard regarding TBL if you are paying within the EU and with a EU CC besides AMEX the rate is 1,9% (Used to be 2,9%), International CC and AMEX is still 2,9% ( might of changed by now ).
The best ways to fund your accounts on TBL are either trough prepay by wire ( within EU shouldn't take longer than 1-2 days to hit their account - I assume withing the US the same ). Another option is to talk to their finance department ( trough your sales or am rep ) and give them your last years worth balance sheet so they can do a credit check and are able to give you credit based on those results ( see also : https://help.taboola.com/hc/en-us/ar...-Credit-Limit- )
Most of the big accounts on TBL that I know of usuall prepay by wire and have a CC on file in case of urgent account funding ( and they always get hit by the fee ). I think its mostly cause all of these ad networks are getting screwed over by payment processors charging high fee's.
Anyone here able to get their rep to waive the absurd fee?
Originally Posted by mattmatt483
This pretty much sealed the deal for me in switching to
2.9% is huge, and I find it hard to believe they couldn't secure a lower rate for all the funds they process.
How is
+ Lots of levers to pull to optimize = higher ROI
- Can't get it to spend. Hard to pinpoint the cause, but I'm only able to get a small fraction of the traffic shown in DSP planner. Have been reaching out for answers.
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