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Revert to an older FunnelFlux version (7)

07-07-2017 10:21 AM #1 convactory (AMC Alumnus)
Revert to an older FunnelFlux version

Hey,

Due to some UI/reporting issues caused by upgrading to the latest FunnelFlux version I'd like to try the older version again and compare.
Is it possible to download an older version of FunnelFluxu and revert to it? any place where I can find the older installation or a process to perform the rollback?

Thanks.

07-07-2017 01:10 PM #2 matuloo (Legendary Moderator)

I pinged the FF team to give you a reply here.

07-07-2017 02:08 PM #3 zeno (Administrator)

Can you detail the actual issues - or alredy have to the support team?

07-07-2017 02:44 PM #4 convactory (AMC Alumnus)

We have 2 servers with FF. One with version 1.5193 and the other one with version 1.6011. Our issues are all occurring on the server running 1.6011.

  1. The Drill-Down Reports (Tree) doesn't expand on the Date level when we use the following Group by: "Campaign" "URL Tracking Field" "Date" with a custom tracking field. (works on 1.5193)
  2. Group by "Offer" "Campaign" "URL Tracking Field" and group by "Campaign" "URL Tracking Field" results in different amount of conversions although the selected "Campaign" and the "URL Tracking Field" are the same. See attached image. (didn't see this on the 1.5193 so far)
    Click image for larger version.  Name: Screenshot at Jul 07 16-32-54.png  Views: 46  Size: 152.7 KB  ID: 15898

07-07-2017 03:23 PM #5 zeno (Administrator)

Quote Originally Posted by convactory View Post
We have 2 servers with FF. One with version 1.5193 and the other one with version 1.6011. Our issues are all occurring on the server running 1.6011.
  1. The Drill-Down Reports (Tree) doesn't expand on the Date level when we use the following Group by: "Campaign" "URL Tracking Field" "Date" with a custom tracking field. (works on 1.5193)
  2. Group by "Offer" "Campaign" "URL Tracking Field" and group by "Campaign" "URL Tracking Field" results in different amount of conversions although the selected "Campaign" and the "URL Tracking Field" are the same. See attached image. (didn't see this on the 1.5193 so far)
    Click image for larger version.  Name: Screenshot at Jul 07 16-32-54.png  Views: 46  Size: 152.7 KB  ID: 15898
Thanks mate. Rather than a rollback, I've passed this on and we'll see how quickly we can resolve this error, since we certainly need to fix it rather than leave it be!

07-07-2017 04:06 PM #6 evgeniy (Junior Member)

Quote Originally Posted by convactory View Post
We have 2 servers with FF. One with version 1.5193 and the other one with version 1.6011. Our issues are all occurring on the server running 1.6011.
  1. The Drill-Down Reports (Tree) doesn't expand on the Date level when we use the following Group by: "Campaign" "URL Tracking Field" "Date" with a custom tracking field. (works on 1.5193)
  2. Group by "Offer" "Campaign" "URL Tracking Field" and group by "Campaign" "URL Tracking Field" results in different amount of conversions although the selected "Campaign" and the "URL Tracking Field" are the same. See attached image. (didn't see this on the 1.5193 so far)
    Click image for larger version.  Name: Screenshot at Jul 07 16-32-54.png  Views: 46  Size: 152.7 KB  ID: 15898
We will be glad to check what is going wrong with your installation. For that purpose , could you please proceed opening a support ticket on:

http://support.funnelflux.com

Where we will ask you for your server credentials, and Admin access to your installation to check the server error logs meanwhile testing your drill reports.

Thanks in advance.

07-07-2017 04:42 PM #7 convactory (AMC Alumnus)

Thanks! I just opened the ticket

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