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How to locate a click event by Click ID in voluum ? (4)


05-16-2017 07:44 AM #1 edgekaos (Member)
How to locate a click event by Click ID in voluum ?

Hi,

How do you track down a click event by it's click ID in Voluum ? Basically we want to know the publisher ID/campaign/IP of where the click is coming from.

The case it my affiliate network is complaining one of my campaign is using an adult banner for mainstream offers. We double checked our traffic source setting and it was set to mainstream traffic only, and the weirded thing is we are running mobile pop and not using banners at all. We want to dig deeper to check whats going on.

Thanks and appreciate the help


05-16-2017 08:53 AM #2 mrbraun (Moderator)

Hey!
The easy way if you know the ID - to do a postback by your hands. And you will see this conversion and all info about this id.


05-16-2017 08:57 AM #3 Mobidea (Veteran Member)

Hi!

It's better for you to clarify it with the affiliate network - did they complain about a click id coming from a conversion, or from a random click?
If they are talking about the click id from the sign up, you should be able to track it down with Voluum. Otherwise nothing that you or the affiliate network can do..


05-16-2017 12:45 PM #4 edgekaos (Member)

Thanks much Mr Braun, you are a Genius ! Will try that out now !


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