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If only i could fix this click loss issue, i would be profitable... (7)

05-12-2017 10:55 PM #1 rafael3000 (Member)
If only i could fix this click loss issue, i would be profitable...

This is the issue i'm dealing with for a while now

here are the stats from Voluum:
Visits 599, Clicks 201

Now, stats from the affiliate network:
Clicks 101

So, 100 clicks just vanished.

Traffic type: pop from propellerads.

I tried different landing pages - same result. I tried different affiliate networks - same result.

Landing is hosted on BeyongHosting. So i thought maybe i need CDN that everybody is talking about, so i purchased CDN from BeyondHosting for extra $10 a month. Didn't make any difference. By the way, when i purchased CDN, initially i thought i need to upload certain files to it, but the tech support told me that my LP will automatically be using CDN. Does anyone host at BeyondHosting? Is that the case?

So friends, anyone had the same issue and successfully solved it?

Thank you in advance.

05-12-2017 11:55 PM #2 Tyoussef_PureLander (Member)

that's click loss and always a percentage of the traffic will not reach your tracking link .

you just have to make it lower .

CDN is one if the good thing to do it .

also make sure you compress your images using this tool https://compressor.io/compress this is what i am using .

05-13-2017 06:13 AM #3 servandosilva (Member)

Is your server in the same (or at least close) geo as the campaign you're running?

05-13-2017 07:01 AM #4 manu_adefy (Veteran Member)

Some clicklosss is unavoidable, but yours seems on the bigger side.

I remember one time I had similar results but with a setup that worked everywhere else aside for one offer on an affiliate network.

That made me think the problem is not on my side. You should try to optimize your setup and also perhaps split test this offer to see if it also has the same clickloss. Essentially, you are trying to isolate the cause - whether your setup or the networks.

05-15-2017 08:13 AM #5 beachbum (Member)

did you look at the IP addresses? Sometimes the tracker tracks all of the clicks, so if the same IP hits your lander 3 times the network will only show 1 click and your tracker shows 3. Also, if you ask around you can find what the average CTR is and quit worrying about it. For my niches, i need to run 20-30% to my offer, I look closer when i am at 20% but 25% + I just focus on if it is a winner or loser. You are at 17% so for non targeted traffic, so I would guess that should be good right? I also run IP reports and I block the offenders on a weekly basis. This made a huge improvement on one of my niches for sure.

05-15-2017 11:44 AM #6 matuloo (Legendary Moderator)

Clickloss is part of the game, do not look at it as something that would kick you into profit if it went away, because it's not gonna happen. You competitors are also experiencing click loss, so it's already calculated into their bids. If there was less lost clicks, the bids would just go up a bit... it's the same as with BOTs, they are not going anywhere too

The only thing you need to do is to make sure you're not getting higher clickloss due to technical problems.

I would do the following :

1. Sign up with a different CDN service, amazon cloudfront or rackspace cloud file. Here is a guide for Amazon: https://stmforum.com/forum/showthrea...-Cost-Way-Ever! I have not tried beyond's own CDN so no idea how good it is. I'm using beyondhosting to host some landers and didn't have any problem, but it's always good to doublecheck.

2. Check the IPs as beachbum suggested, you might be getting multiple hits from the same IP, which could result in the low click count at the affiliate networks. These could be BOTs too, you might want to pause some placements that are flooded with these BOT clickers.

3. Check with your AMs to see if there are backup/fallback offers activated for the ones you are pushing. Part of your traffic might be getting redirected elsewhere because of this. Some networks have "fit all" offers setup from this very reason and will also show you how many clicks went there. Basically, any clicks that do not match the desired targeting can get redirected.

4. You might want to upgrade your DNS to something like DNSmadeeasy.com, not sure what DNS you are using now, but it could help a bit too.

5. Test the same setup with a different traffic source - in case of greatly different performance, you would know that the traffic you are buying is the problem. You can also play with the bid a little, try bidding higher to see if it has any impact at all.

Let us know if anything helped.

Matej.

05-19-2017 09:33 AM #7 jessejames (Member)

Also it's not necessarily an equivalent loss of your income. Sometimes you can "test" this in a very non-scientific way ... If you add in a lander or bot filter and direct link, you will see that you lose ±20% on carrier traffic, but you will see that eCPM on the affiliate network and CR goes up. If that makes sense.

I'm not saying it's not a real problem, and you shouldn't try to get it to a minimal level, but sometimes there's nothing you can do about it.

Also, I believe Cake and most affiliate networks count unique clicks, if you go to the reporting panel and check to see raw clicks, probably the numbers will be a closer (but not equal).

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