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Voluum Payment Issues or Paypal (2)


11-11-2016 12:33 PM #1 platinum (Veteran Member)
Voluum Payment Issues or Paypal

I wonder if anyone has been facing payment proccessing issues with Voluum during this week.

Actually been trying to setup my first campaign and due to Geo availability Voluum offers I thought it is a good choice to start with even though FF interface looks more user-friendly.

So I've been trying several times to proccess the payment with 3 cards and paypal but no success. It looks like the payment system that manages the payments is a PayPal Company where the same issues are beign faced with both payment methods.

Any suggestions?


11-12-2016 08:46 PM #2 voluum (Veteran Member)

Hi platinum,

There were no recorded issues with payments in Voluum. To see if there's anything wrong with your account, I will need your login to check it. Can I kindly ask you to send us an email or a private message? Here's our support email: support@Voluum.com.

Best regards,
Wioleta


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