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No impressions in new acc (10)

11-11-2016 12:20 PM #1 deniszhitnyakov (Member)
No impressions in new acc

Hi!
My acc in BM with about $30к total spent is now under checking
So, I moved my campaigns into a new acc where only $1r was spent for all time.
So, the third day I have no impressions there with all old campaings' settings
Is it normal?

11-11-2016 01:49 PM #2 cpamatica (Senior Member)

Hi!
No, it isn't. But sometimes facebook has some problems with new account.
Contact facebook technical support team - https://www.facebook.com/business/su...22313114601355, they will help you.

11-11-2016 02:19 PM #3 deniszhitnyakov (Member)

Quote Originally Posted by cpamatica View Post
Hi!
No, it isn't. But sometimes facebook has some problems with new account.
Contact facebook technical support team - https://www.facebook.com/business/su...22313114601355, they will help you.
Sorry^ but I really cant find feedback form threre

11-11-2016 03:09 PM #4 cpamatica (Senior Member)

Quote Originally Posted by deniszhitnyakov View Post
Sorry^ but I really cant find feedback form threre
Try this link - https://www.facebook.com/business/support/contact-us

11-11-2016 04:34 PM #5 seoinvestment (Member)

Quote Originally Posted by deniszhitnyakov View Post
Hi!
My acc in BM with about $30к total spent is now under checking
So, I moved my campaigns into a new acc where only $1r was spent for all time.
So, the third day I have no impressions there with all old campaings' settings
Is it normal?

if You moved BH campaigns to the new ad account and has no impressions since 3 days , thats mean ad accs is under manual review and probably get suspended .

11-11-2016 04:38 PM #6 deniszhitnyakov (Member)

Quote Originally Posted by seoinvestment View Post
if You moved BH campaigns to the new ad account and has no impressions since 3 days , thats mean ad accs is under manual review and probably get suspended .
1. I didn't get any emails about suspending
2. I moved campaigns with some difference.

Whatever, I emailed support about it)) So, wait for an answer. Besides, how long time thet ask to your questions? For example I was surprised when they asked me on the next day

11-11-2016 04:48 PM #7 seoinvestment (Member)

Quote Originally Posted by deniszhitnyakov View Post
1. I didn't get any emails about suspending
2. I moved campaigns with some difference.

Whatever, I emailed support about it)) So, wait for an answer. Besides, how long time thet ask to your questions? For example I was surprised when they asked me on the next day
For business manager accs they usually respond in 1-2 days ...

11-11-2016 04:49 PM #8 deniszhitnyakov (Member)

Quote Originally Posted by seoinvestment View Post
For business manager accs they usually respond in 1-2 days ...
thanks for info!

11-15-2016 06:24 AM #9 mraffiliate (Member)

If the traffic stopped, the account is usually under review.

11-15-2016 06:34 AM #10 deniszhitnyakov (Member)

Quote Originally Posted by mraffiliate View Post
If the traffic stopped, the account is usually under review.
stoped by myselft or suspended?

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