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voluum link broken when using split tests? (5)


10-25-2016 10:17 AM #1 expadz ()
voluum link broken when using split tests?

hi everyone my Voluum link setup shows this outcome maybe 50% of the time.

Click image for larger version. 

Name:	Screenshot 2016-10-25 18.56.05.png 
Views:	25 
Size:	167.9 KB 
ID:	13171

does this mean that something wrong with Voluum? or could it be hosting related?

Click image for larger version. 

Name:	Screenshot 2016-10-25 19.14.10.png 
Views:	22 
Size:	88.6 KB 
ID:	13172

This campaign has 2 offer split testing. Maybe the redirect is being buggy or GEO related? I am located in South Korea.

Let me know if you guys know how to fix this.


10-25-2016 01:06 PM #2 voluum (Veteran Member)

Quote Originally Posted by expadz View Post
hi everyone my Voluum link setup shows this outcome maybe 50% of the time.

Click image for larger version. 

Name:	Screenshot 2016-10-25 18.56.05.png 
Views:	25 
Size:	167.9 KB 
ID:	13171

does this mean that something wrong with Voluum? or could it be hosting related?

Click image for larger version. 

Name:	Screenshot 2016-10-25 19.14.10.png 
Views:	22 
Size:	88.6 KB 
ID:	13172

This campaign has 2 offer split testing. Maybe the redirect is being buggy or GEO related? I am located in South Korea.

Let me know if you guys know how to fix this.
Hi expadz,

It looks as if there's either an issue with original URL string " " OR with resolving the destination page ( lander in this case ).
To deduce which, is this consistent when previewing the lander directly?

Let me know if this is the case.

Regards,
Adrian


10-25-2016 02:50 PM #3 matuloo (Legendary Moderator)

We need to see the links, there is probably a typo or wrong/missing character in it.


10-26-2016 06:59 AM #4 voluum (Veteran Member)

Quote Originally Posted by matuloo View Post
We need to see the links, there is probably a typo or wrong/missing character in it.
Hi Matuloo,

expadz and I did further troubleshooting yesterday and it turned out it was an issue with the DNS config of his custom domain.
All is good now and the domain is working.


Regards,
Adrian


10-26-2016 09:24 AM #5 matuloo (Legendary Moderator)

Quote Originally Posted by Voluum View Post
Hi Matuloo,

expadz and I did further troubleshooting yesterday and it turned out it was an issue with the DNS config of his custom domain.
All is good now and the domain is working.


Regards,
Adrian
Thanks for taking the time to help him!


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