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Email Issues with Woocommerce (1)


08-22-2016 09:13 AM #1 franky88 (Member)
Email Issues with Woocommerce

Good day STM friends!

I have been working on a new site www.mybrazilianhair.co.za and its doing good so far.

I have however recently found an issue and discovered it is a problem with all of my WooCommerce sites.

The problem is that customer order confirmations aren`t sending. I also sometimes so not receive new order notifications.

This is a real problem because my customers don`t get "payment received" and "order complete" updates, resulting in an influx of order queries thus causing an excess amount of unnecessary work! I can imagine this also effects the conversion of these orders as some customers done receive banking details in order to make a payment via an invoice.

Has anyone ever dealt with this issue when using WooCommerce? I want a surefire way of email deliver-ability!

Thanks in advance!


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