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Lost postbacks (6)


07-06-2016 07:58 PM #1 eddiezhan (Member)
Lost postbacks

You guys ever get postbacks that never make it your tracker? I check my aff network logs and most of the time I have 1-5% more conversions than I do in Voluum. It's a small difference but kind of annoying.

Anybody know how to work around this?


07-06-2016 09:06 PM #2 matuloo (Legendary Moderator)

Some conversions will not get reported, that's pretty much normal, but 5% is too much. Are you sure those conversions were not resulting from past clicks (clicks from previous days)? So since Voluum assigns these to the previous days too, you wouldn't see them in "today's" stats.


07-06-2016 10:19 PM #3 dominaweb (Member)

Usually they're delayed (even days).


07-07-2016 07:41 AM #4 eddiezhan (Member)

Quote Originally Posted by matuloo View Post
Some conversions will not get reported, that's pretty much normal, but 5% is too much. Are you sure those conversions were not resulting from past clicks (clicks from previous days)? So since Voluum assigns these to the previous days too, you wouldn't see them in "today's" stats.
Yeah, that could be it. But also I check my gross revenue in the aff network and Voluum per month and usually aff network is higher


07-07-2016 07:50 AM #5 manu_adefy (Veteran Member)

Quote Originally Posted by eddiezhan View Post
Yeah, that could be it. But also I check my gross revenue in the aff network and Voluum per month and usually aff network is higher
I even do daily reports for it, since differences can get quite significant when there's 1hr of technical issues, sometimes even less. Always good to know your traffic source costs less than your revenue on affiliate networks


07-07-2016 09:14 AM #6 matuloo (Legendary Moderator)

Quote Originally Posted by eddiezhan View Post
Yeah, that could be it. But also I check my gross revenue in the aff network and Voluum per month and usually aff network is higher
I also see a difference, but it should be closer to 1% than 5%, that made me thinking it could be late leads.


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