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doubt with the conversions (4)


06-08-2016 10:53 AM #1 cpaman (Member)
doubt with the conversions

Hi!

where are the conversions??

http://prntscr.com/bdt47h


Voluum shows there are 5 conversions but only appears 3 in the landings... where are the other 2??

Thank you so much!


06-09-2016 09:23 AM #2 voluum (Veteran Member)

Hi,

Yesterday we had an issue with servers responsible for data summation, what caused data discrepancy between reports. The issue was fixed immediately and the data presentation should be now correct and consistent.
The issue had no influence on data handling, what you have seen was correct data but not up-to-date.
Our database team is investigating the reasons why it happened and will prepare means to prevent such situations from happening in the future.

Apologies for the inconvenience it may have caused.

Kind regards,
Alex


06-09-2016 12:05 PM #3 matuloo (Legendary Moderator)

This happens all the time with Voluum, not sure what causes it but I am seeing this over and over again. The most accurate seem to be the conversion report (Conversions in the TOP MENU), if you see the conversion there, its ok. The good thing is, this is usually the case for just a few minutes and it's not happening all the time. I got used to it by now, tho its annoying at times.


06-09-2016 03:22 PM #4 cpaman (Member)

thanks, Voluum, thanks matuloo!

I waited some hour and finally was fine. But when you are a newbie everything is strange


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