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Clickloss HELP needed please!!!! (17)

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Hi Peeps,

I am running BH skin (facebook) in AUS and i think this is not good... Please help me out here!

FB ad 900 clicks
Impressions Voluum 376

524 clickloss!!

Extra info: Impressions cloaker 531 and 121 cloaked (23%)

As you can see i have huge clickloss and i have quick LP loading so thats not the problem. What can be the problem here? Is this normal? No right?

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I think its domain flagging. Check domain in virustotal. If you can't find anything, still change up the domain on safepage

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I think this is right, i am not using Voluum but i notice a lot of their domains are blacklisted by malwarebyte when i was spying on my competitors.

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Thanks for your response.

If you try to share a message from your fanpage as a user and you dont get a warning it isnt flagged i think. Furthermore my cloaker is saying that my domain isnt flagged so i dont think thats the issue. Other possibilities?

Btw what is a normal clickloss percentage from fb to cloaker?

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Are you checking link clicks in Facebook?

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What cloaker are you using and what geo is your safe and dirty page hosted?

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Do you have your FB ads set to clicks only? Otherwise you might be paying for likes.

Also, please understand you will probably lose your account within a few days. Cloaking skin / diet in FB is not easy

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Traffic Armor and i am using cloudflare CDN so they relocate to AUS where i am running.

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what do you mean? I am running a website clicks campaign if that answers your quistion.

And i know what world i am getting in too!
its not my first account.

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Honestly, I feel like Traffic Armor is pretty slow. Slow redirects cause click loss. Look into Fraudbuster and Thrive. Its not easy to configure but you can get near 0ms redirect to the dirty page if you use Fraudbuster (PHP includes method) plus the LP pixel from Thrive. Emphasis on its not easy to configure. It did help with our FB clickloss issue and we are also running Nutra.

I wish I did this last year when I was running tech support. Would of probably made so much more money...

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Thanks a lot Shakedown! gonna look into that!

@fbqueen. You are agree with shakedown because you like his message?

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pretty obvious, but confirm that both Facebook and Voluum are reporting in the same time-zone. wouldn't result in 60% click-loss but could be part of the problem. i've seen many people make this mistake

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Can anyone give me the biggest reasons for clicksloss from the tracker to network?

Maybe also different reason with mobile and desktop?

For example: if you make pictures clickable, there will be more clickloss on mobile of people accidental clicking...

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Hi Spartanen, we address clickloss in the following post. We give several reasons, however, its not directly related to the tracker. Maybe some of the points apply to your situation: http://stmforum.com/forum/showthread...l=1#post248727

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Click loss comes down to three things:

1. Users leaving mid redirection e.g. when something is accidental, or takes too long and they decide to bail

2. Connectivity and infrastructure. Slow loading contributes to #1 and timeouts will just break everything.

3. External blockers like domain flagging that triggers browsers to block page loading, people having JS disabled if using JS redirects, ISPs flagging your domain, etc.


There's no reason to make this complicated or speculative. Check your link redirect speed properly and look at your infrastructure. Where is cloaking logic being served from? Central US? Your users are in Australia so anything other than West Coast US is not particularly ideal, but isn't likely to have a huge impact. But review how long it takes to get from ad > destination.

Otherwise, look at domain blocking and do simply tests like switching your tracking/cloaking/etc. domain.

Right now your click loss looks bad. 900 > 500 is terrible for countries like AU with solid connectivity. So your FB > Cloaker loss is the biggest problem. Now, I am not sure if all your clicks then go to Voluum. If they do, 500 > 375 is bad again, 400 > 375 not so much. But if the former, it suggests you have problems everywhere, not just with the cloaker for example (unless it fails to redirect out fast often).

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Thanks both! @Zeno... the first messages are old... something i noticed now is that i am testing Desktop after always doing mobile.... It seams with desktop i got a lot more clickloss (50%) from the tracker to network... my tracker has 20%ctr and in the network its 10%...

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How do you run Fraudbuster and Thrive together? Could the same be done in Voluum?

TS > Cloaker > tracking link > lander?

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