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Voluum Doesn't Register Conversions! (4)

04-21-2016 08:30 PM #1 jack_k (Member)

@wonnick wow i feel so stupid, it was missing in one of the offers (the offer i linked) but was there in the other offer, if it works i owe you one man x)!

04-21-2016 08:47 PM #2 floridaim (Member)

Same here, I got all the links correct but still only registers about 75% of the conversions in Voluum.

But when you click on the conversions tab in Voluum, ALL of the conversions are there!

But it doesn't show them on the voluum home tab.

04-22-2016 08:59 AM #3 voluum (Veteran Member)

Quote Originally Posted by floridaim View Post
Same here, I got all the links correct but still only registers about 75% of the conversions in Voluum.

But when you click on the conversions tab in Voluum, ALL of the conversions are there!

But it doesn't show them on the voluum home tab.
Hi floridaim,

This apparent discrepancy between conversion statistics shown within a conversions report versus the statistics shown on the campaign report is due to how Voluum currently records conversions.
That is, conversions will be visible in a campaign's report based on the visit timestamp and with the corresponding time range selected.



We are currently refactoring conversions to be reported by postback timestamp instead.
In turn, this will make it much easier to correlate conversions in real-time across all report categories (improving analysis and optimization).

Feel free to contact our support here if you have any further queries.

Best regards,
Adrian

04-26-2016 11:18 PM #4 floridaim (Member)

Quote Originally Posted by Voluum View Post
Hi floridaim,

This apparent discrepancy between conversion statistics shown within a conversions report versus the statistics shown on the campaign report is due to how Voluum currently records conversions.
That is, conversions will be visible in a campaign's report based on the visit timestamp and with the corresponding time range selected.



We are currently refactoring conversions to be reported by postback timestamp instead.
In turn, this will make it much easier to correlate conversions in real-time across all report categories (improving analysis and optimization).

Feel free to contact our support here if you have any further queries.

Best regards,
Adrian
I noticed that some folks clicked on the offer at 11:45PM and bought at 12:10AM but the conversion didn't show in the home tab lol

Thanks for the info!

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