Be Attention to Convert2Media: Delayed Payment More Than Three Months (47)
Be Attention to Convert2Media: Delayed Payment More Than Three Months
I’m Ruby and from China ; We are Personal Affiliate, and we work with Convert2Media (a network) since 11/16/2015 . We run their offers , and as we agreed first , we do net 30 ; We have run more $151411 in total in their company , but they just paid we $63449 , and as a excuse of our rebill is too low , so refuse to pay for us the outstanding.
1 .We have run the same offer with other networks , but the Convert2Media gave the bid higher than others , we have sent much more premium traffic to C2M ; In the meantime , they encouraged us to send more traffic and gave us more caps , even said apply the offer for exclusive for us .
2 .They said the rebill too low , but when we ask to check the rebill , they refuse to show we the rebill , just a word , without any proof.
3. They changed our account data without any inform ; We have $151411 in our account , but now just $122242 , we have screenshot to prove it !
4 . We want to solve the payment problem together sincerely, although we sent the skype messages or the emails to the Ricki (My AM) and Mike (the manager) , they didn't give we any reply all the time . Even later deleted the skype connections.
5 . We know that few Affiliates have faced the same problem from the Convert2Media in China , they refused to do payment with the same reason . So , if you are working with Convert2Media or going to work with them , please be attention about it , avoid to meet the same problem !!!
As a personal Affiliate , it caused much damage for we due to the pressure of cash flow ; We think it is necessary to tell all of us , hope we all can pay more attention about it !
Please check the screenshot , hope it can help you to recognize them !!! Thanks .
this is not what we like to see as a first post! sorry to hear about your troubles with C2M. they say you do not have enough rebills. has the rebill rate ever been part of the offer terms and conditions? otherwise it should be the advertisers problem.
anyways... let's see what the other side has to say. sure the guys are around here!?
C2M has to pay for sure according the info given in the post.
Thanks for your reply . The rebill rate isn’t a part of the offer terms and conditions . When we start to run the offer , My AM (Ricki) and the manager (Mike Kerry) not told me anything about the rebill ; During the cooperation , they just encouraged us to send more traffic and gave we more caps , you can check the attached files ; One month later , when we ask for payment , first they told me we will get the payment soon for many times , and then told me that our payment was hold due to the low rebill . We waited another two weeks , but still no payment from them , so we decide to paused the traffic .
I don’t sure the guys around here , due to few Affiliates which I know faced the same problem with Convert2Media , so I think we should tell all of us , be attention of Convert2Media ! Thanks !
Thanks for your reply . The rebill rate isn’t a part of the offer terms and conditions, you can check it through this URL : http://a1.qpic.cn/psb?/V14GxRSt3t3dV...g!&rf=viewer_4 When we start to run the offer , My AM (Ricki) and the manager (Mike Kerry) not told me anything about the rebill ; During the cooperation , they just encouraged us to send more traffic and gave we more caps , you can check the attached files ; One month later , when we ask for payment , first they told me many times that we will get the payment soon , and then told me that our payment was hold due to the low rebill . We waited another two weeks , but still no payment from them , so we decide to paused the traffic .
I don’t sure the guys around here , due to few Affiliates which I know faced the same problem with Convert2Media , so I think we should tell all of us , be attention of Convert2Media !
i am curious to see what they will say about this. good luck man. sorry to hear that
Originally Posted by greenzone
Originally Posted by theking
Anyway , please be attention about the Convert2Media , thanks !!
i would send an email to their ceo https://www.linkedin.com/in/stevehowe1 and explain your situation in detail. give them a deadline to solve the issue. if no solution can be found after the deadline tell them you'll make the issue public in forums, facebook. if nothing helps i would hire a collecting agency or get a laywer.
Originally Posted by nusolutionz
It is never nice to hear news like this however I think it's only fair that C2M has their say too.
We have been working with C2M since July 2015 and in my opinion they are solid and one of the reputable networks out there. They always pay on time and are usually really quick to rectify any issues. There have been occasions where they have credited our account with credits due to advertiser technical issue (would not have known otherwise). To me this shows the honesty and integrity of the network. C2M are also quick to point out bad quality so gives us the opportunity to pause traffic immediately. They are a network that I will recommend to others.
Your case is unusual and I do hope you and C2M work out it out and able to clear up everything.
As everyone knows there are more than two sides to every story.
We can all look at these screenshots and make assumptions about the affiliate and their good will to send traffic to our advertisers campaigns, which they were approved to run by my affiliate management team.
First of all let me point out that Convert2Media has operated as a top rated affiliate network for well over 8 years and counting. Our reputation among our partners, affiliates and advertisers is extremely important to us. We have never missed an affiliate payment even due to non-payment issues with advertising partners.
RUBY / ALL .......Let's start with some facts... =)
Ruby123 you were not operating alone. In fact, Ruby was one of 3 affiliates working together with Convert2Media. All three affiliates were working with different account managers and utilizing identical approaches and tactics.
All 3 accounts were brand new joins for Convert2Media with zero history or credibility whatsoever. With that being said, our affiliate management team approved each of the affiliates individually without knowledge of their partnership.
Each affiliate was interviewed, and based on that, considered to be capable of buying QUALITY paid media to the offers on C2M.
I am not saying that having 3 publishers apply and not mention one another is necessarily a bad thing. Trust me, I get it, we are well aware that affiliates often JV and partner up, however, under these circumstances it just seems a bit strange to not inform us upfront of their partnership. Let's get deeper.
So we now have 3 new affiliates running with 3 different account managers. Each of the affiliates came in under the understanding of Net 15 payment terms, which are more than standard procedures for a new affiliate relationship that has not been vetted and or verified by other partners of C2M.
In addition as a standard operating procedure we do quality checks with our advertisers. Quality checks are necessary, especially for new large volume affiliates who request to scale up or when requesting early payments.
For those who are new to this topic quality checks are necessary in the network business in effort to gauge that the advertisers KPI's (key performance indicators) are being met and or exceeded.
In this particular circumstance we are talking about Male Muscle, which falls under the continuity umbrella. With continuity, the KPI's we are looking for are things like quick cancels, excessive refunds, and initial rebill rates.
For those of you who have owned your own continuity offer or worked closely with someone who does, we all know that advertisers are not profitable on the initial acquisition of the customer (CPA, Bottles, pills, creams, crm's, hosting, call centers, chargebacks, shipping, fulfillment, bank fees and the list goes on...) and most likely have to wait 2-3 (rebills) months to recognize revenue and be in the black. In fact, to make this formula even work, most advertisers must target 70%+ rebills rates on the first attempt to process charges and auto-ship a second product.
Back to my point… Each of the 3 new affiliates were looking for MALE MUSCLE offers from the US only. Traffic began on all 3 subids, and soon began capping out several offers in the MUSCLE vertical, between these 3 account managers and 3 affiliates. Each AM was scrambling to secure caps for the different affiliates.
The 3 affiliates also began to ask for early payments. For new subids, running large volumes, this is generally a trigger to dig deeper into the traffic quality. After careful inspection we noticed that the traffic was HEAVY, as in ALL, Android traffic (red flag if you’re looking for quality rebills). In most circumstances you get blends from different devices but we all know this is cheaper and less quality than iOS. As we continued to inspect traffic patterns and click and conversion data we also discovered the traffic was 100% adult traffic on video sites.
We scrambled to help them secure additional caps and increased payouts in the good faith that this was the premium, quality traffic that they had assured us it would be. Each of the 3 affiliates to request early payments well before day 1 rebills would have cleared (day 14+) with lower volume up front.
We have discovered traffic to be 100% Adult.
We have discovered an aggressive LP which with outrageously unrealistic claims about the products.
We discovered the ads running on adult video sources.
We discovered all the traffic to be 100% android.
At this point all we could do was to begin reaching out to our advertisers and ask them to break down the traffic by these subID's in effort to gain additional insights on how this traffic has performed and backed out for the advertisers. The advertisers came back with anywhere from 32%-49% rebills for each of the subids. At this time we had asked each of the affiliates to pause as we were onto the connection between them. All 3 affiliates became increasingly aggressive in their payment requests, to the point of borderline harassment.
The result of this low quality adult android traffic has damaged multiple relationships with C2M and our advertisers, and left us with large outstanding balances. Due to the incredibly low quality of the traffic sent to these offers, several advertisers have refused to pay us, the network, on the traffic generated from these affiliates. We have paid out the partial traffic from the partial payments some advertisers were willing to send us, and any remaining balances on these affiliates accounts are chargebacks, which we advised them would be coming.
We work extremely hard to ensure quality traffic is sent to our partners. In this business all you have is your reputation. While everyone might want to quickly jump to conclusions, decisions in cases like this impact everyone from innocent publishers to future partners. We feel that our decision was not made without relevant facts or data and we made the correct decision in this case.
I am not going to go back and forth on this post with RUBY or anyone else for that matter. If you would like to contact me, please get in touch with me directly.
Best,
Steve Howe
Convert2Media
CEO, Co-Founder
As Steve says above there are 2 sides to every story.
Convert2Media is one of the most reputable networks and that's why I love working with them. I never had an issue with payments, they're always on time and are very transparent with stats.
You can always hear stories about affiliates who try to trick the system and then complain about not getting paid. I believe with the amount of energy/effort you put into sending low quality traffic and leads you can also figure out how to send quality/legit traffic... though here I'm not certain if adult was OK or not? I definitely wouldn't try to generate 100k in leads on an offer with adult without asking if its ok.
Best of luck to Ruby123 mastering better traffic sources, trust me it pays off better in the long-run!
There are always 2 sides to every story, thats true, but I would like to put feelings aside and focus on the facts.
This was a male testosterone booster offer, right? Allowed traffic : banners, social ... no coreg, no incentive. I dont see any mention about adult traffic, neither that is allowed, nor that its not. Being an testosterone booster offer, its very well suited for adult traffic and even I would consider it adult friendly - testosterone makes us want sex, and so does watching porn - sounds like a good match to me 
So the first question - if the offer didnt accept adult traffic, why isnt it mentioned on the offer description page? In case the offer doesnt accept adult traffic and the affiliate was aware of it, ignore the rest of this post
Here is the rest of the arguments :
We have discovered traffic to be 100% Adult. - OK, already adressed this.
We have discovered an aggressive LP which with outrageously unrealistic claims about the products. - Such as all nutra offers, we dont really think they actually work, do we?
We discovered the ads running on adult video sources. - Same as point 1.
We discovered all the traffic to be 100% android. - No problem to do this with nowadays targeting options, dont see any problem here, I buy android traffic for many campaigns. There is nothing about this in the offer description either. We all look for the cheapes traffic, so dont really see a big problem here either.
I dont understand why you were taking the traffic for that long in that massive volumes from a new affiliate. I would expect quality checks to hapen way sooner with new people and volume like that. And even if the rebill rate is pretty low, it would be a good idea to push for some kind of revshare deal, looking for a solution to pay the affiliate as the time flows and more rebills happen. I also have my doubts about the large rebill % you mentioned that you would like to see - 70% is out of this world.
As for the 3 accounts being opened at the same time - as you said, it could be just a group of friends working together. I wouldnt see it as a bad thing necesarily, but I agree it might rise ene eyebrow or two. Maybe the OP can chime in and explain this to the community? BTW : looking at the OP post again, its full of "WE's", maybe thats why?
I dont want to take sides at all, but I would like better arguments from C2M, these look like they were put together in a hurry to make positive PR. During my 17 years in the aff business, I was refused payments from multiple affiliate networks and none of them had the right to do so... this made me kinda more sensitive to situations like this, even tho I prefer to stay neutral at all times.
May I ask why adult traffic is bad quality. So there's a guy watching porn who wants to get jacked he takes out his credit card buys this muscle product advertiser makes a sale maybe Gaines a customer if the product helped him achieve some gains.im confused as to why this is bad. the offer is gain muscle not children's books?
Thanks
Sounds like there should have been a low daily lead cap for each individual affiliate until quality checked out.
Since these affiliates were new (unproven) and promoting a trial offer which is hit or miss on quality, seems like the AM's and the other head honchos at C2M made a mistake in not keeping leads a day under 50 or so until quality was proven. Then again the AM's and others at C2M work on commission...
Originally Posted by fbqueen
If C2M would have put a cap on the traffic & checked quality earlier on they would have
a. saved their advertiser
b. saved their own relationships
c. saved their affiliate
In my opinion if the exact offer did not say "no adult" or "no android traffic" nor has any performance benchmarks listed the affiliate should get paid.
Running MUSCLE on adult seems reasonable since you see muscle on adult all over the place.
Pretty much comes down to the following points in my opinion:
1) Did the offer state no adult?
2) Did the offer state no android?
3) For what reason is the offer not being capped during beginning to check for quality?
We have discovered an aggressive LP which with outrageously unrealistic claims about the products.
We discovered the ads running on adult video sources.
We discovered all the traffic to be 100% android.
More important: is there any fraud discussion on the table? If not, low quality does not justify non-payments. It justifies a lower payout in my book (and not retroactive). It's also one main responsibility of a network to create the bridge between the quality backing out for the advertiser and the affiliate running a successful and compliant campaign. I think everybody experienced the situation that an offer still wants the traffic but reduces the payout from a certain point if the quality isn't backing out, which is fair to all ends.
Considering adult traffic as low quality generally is a dump statement in my opinion. Most of the guys running high CPA/CPS offers will agree it comes down to the source much rather than adult in general. There's a load of gambling and binary offers running on adult, all without quality issues depending on the source. And in these niches, we're talking $200+ CPAs with a 2-3 month timespan until the advertiser makes the initial CPA paid to the affiliate back. There's a reason some sites are priced 5-6x the pricing to not so well known competing sites in the adult industry. Adult being low quality generally - why all adult placements are flooded with supplement / pill / nutra ads? I assume some of them have to back out for the advertiser.
Not taking position neither towards ruby nor c2m, if there's anything in terms of fraud or breaking the requirements of the offer, non-payment is not an issue. But low quality isn't.
I call BS on C2M. Seems there was nothing in the offer terms and condition preventing adult/mobile traffic. C2M just don't want to pay up and are making excuses.
C2M should just pay Ruby.
Damn, that's almost 100k not paid. Should have been told their quality sucks/there's a breach, before allowing them to spend so much.
Big hit.
Originally Posted by mateen
Originally Posted by kash50
Thank for your help .
1. In the fact , the muscle offer not preventing the adult /mobile traffic , when we contact Ricki (My AM) , and Mike Kerry (the Manager) in the first time , we have told they we have much premium adult traffic , they said we can run their muscle offers , and approve our account .
2 . The offer caps controlled by them , if they think our traffic quality not good , they can told we and ask we paused the traffic . Why they encourage us to send more traffic and gave we more caps during the cooperation , even said apply the offer for exclusive to us?
3 .They have not told we anything about the rebill first and during the cooperation , when one month later , we need the payment , they just told we need to wait and then told the rebill is too low , but not show we any rebill all the time .
4 . We are running the same offer with other network , we do weekly payment and we can get the payment in time , why the Convert2Media cannot pay for we ?
They just hold our much money and without any proof , we met the much pressure of cash flow ; Hope all Affiliates be attention about them , and avoid same problem ! Thanks !
1) you can tell that this is PPV traffic (Which most networks don't allow for trials, I could be wrong).
2) Most networks don't allow adult traffic for Nutra (With a few exceptions)
3) The EPC is so low you would need sub .02 clicks to the lander to make this work on Step 1. The EPC's range from .11 to .54 cent.
4) You can tell the traffic is NOT premium. The conversion rates on the offer is so low that either the offer is JUNK or the traffic is 90% JUNK.
All this being said - The affiliate Network should have capped the offer until they found out the quality.
- We don't know the entire story here. Was the affiliate 100% transparent with the affiliate network.
- Did he show the affiliate manager the lander.
- Did he tell the affiliate manager the exact source and traffic type where the traffic is coming from.
- If the affiliate was 100% transparent I don't see how the affiliate network doesn't pay. But i doubt this was the case.
- If this was the case then it was their fault for allowing the affiliate to spend so much without a quality check.
- From my experience it's tough to believe that the affiliate network would allow the affiliate to keep running the offer given a) the source b) traffic type c) shitty EPC's.
- Remember really shitty EPC's at a high volume means cheap junk traffic.
- In addition I think that the affiliate manager should have educated the affiliate on the nature of re-bill offers
- or at least ask the affiliate if they have ran trials before and what their re-bill rates were.
- If the affiliate would have been educated (Known about re-bill rates, quality etc) this may have not happen at all.
My Thoughts!
Hmm, those EPCs you mention - they seem to be from a different offer? The rebill looks to be converting at 1-2% with EPCs of circa $1, which doesn't exactly strike me as indicative of junk traffic (what CVR would one get if direct linking pops...)
In this case there is a lot of arguments both for and against. Allow me to read between the lines a little (disclaimer: speculation)...
I am highly suspicious of this situation where a network let relatively new affiliates scale a rebill offer, with quite clear KPIs and windows required for quality assessment, to over $10k a day out of nowhere. Quite literally - nothing nothing boom 10k. This is something I would expect only if the affiliate spliced off traffic to that network from already working campaigns, which is fair enough.
However, no network in their right mind would accept 10k a day on an unproven affiliate without some good faith. In this context I am looking at this line:
Now, add in the immediate requests for faster payment, detection of unapproved landers, and you get a bit of a picture where someone is exploiting good faith and may have misled about their traffic in order to bank as soon as possible and hope to withdraw money before the penny drops. Given Steve highlights that the traffic was found to be all adult/adult video/android, I'm assuming this was contrary to what they were lead to believe.
Again, this is speculation but if the above is in fact the case, it would definitely be abuse of good faith and warrant some penalties from the network.
Affiliates tend to think that "if they sent traffic and it converted, I should get paid for it even if the traffic was crap - not my problem". The same affiliates have probably never read a word of the agreements they sign when registering a network, probably jump at the chance to circumvent a network and go direct even if strictly prohibited in that agreement, run non-compliant landers without approval and cloak them from traffic sources and networks, etc. etc.
The same affiliates plead innocence and call bullshit, kick up a fuss whenever a network responds with lead removal because networks are meant to absorb the risk that comes with their clandestine decisions.
Again, this is speculation and I'm not suggesting the above is exactly what happened, but I would not be in any way surprised. I think a lot of affiliates in this industry are immature when it comes to understanding their business obligations. Likewise for affiliate networks.
Originally Posted by convert2steve
No matter what you tell is the truth or not, I am glad that some one from C2M finally reply this thing.
1. I don’t want to say which AM told me adult traffic is allowed and approved my campaigns. Just want to ask you do the muscle campaign restriction writes Adult traffic is not allowed? What’s more, I also want to ask you do the offer have OS request? The offers have to be IOS , and android is not allowed?
2. There is any limited to the LP? Your affiliate management team cannot see all of the LP’s we have run, didn’t they approve our LPs?
3.Your AM team control the cap, if you think the quality is bad, why give us more caps? And encouraged us to send more traffic and even told me that make the offer be exclusive to us ?
4. It is right I have informed some of my friends that C2M has muscle offers and higher payout, am I doing the wrong thing to introduce them to you? Right now the answer is Yes, I am very regret to do that and they cannot receive payment from you. Net 15 is right, but Ricki told me once we sent much traffic will move us to early payment. The most ridiculous thing is that she told me the payment has been arranged for at least 5 times and asked us to send more quantity.
5. We even run the same offers in other network with the same traffic, why we received all of the payment and never heard the quality problem?
6. Any rebill rate request in the offers description? Does the AM also told me the rebill request before we start to run the offers ? If you don’t do that, why tell me the relationship between you and the advertisers? Networks don’t need to deal the any issues with the advertisers or just put that risk to the affiliates? What’s more , we never see any proof of the advertisers’ feedback and reluctant to pay, WHY?
7. We asked for the Ricki and Mike to show us the data from the advertiser including the rebill rate , the payment from the advertisers ,while they just ignore my skype and email message. It is over 2 months and no explanation (just a word :low rebill rate ), we should leave this thing a alone and wait endless? So how is the Harassment coming?
8 .Why your company changed our Revenue in our account without any inform ? And We want to solve the payment problem together sincerely, why the Ricki (My AM) and Mike (the manager) deleted our skype connections and ignore all the messages and emails ?
9 . We choose to work with C2M is just because your reputation. As a result you really disappointed our affiliates, it is virtually barefaced robbery to put our traffic purchasing funds to your pocket.
All dear affiliates, please be aware of Convert2media, if Convert2Media don’t take further step to deal with it, we will take other measures. Thanks for all help here !
With all my understanding for the quality issues: C2M could have done way better, communicated clearer and lowered lower the risk. As i understand it, there is no proof of fraud and the traffic was low quality but compliant!? The consequence should be to pay the guys and do a better risk management next time.
what C2M has done here defeats the whole purpose of an affiliate network.
what does C2M bring to the table if it:
1. can't assess traffic quality on time
2. keeps asking for more traffic from the affiliate without advertiser's approval
3. can't provide actual proof of "low rebill rate" to the affiliate
4. won't communicate properly with the affiliate
5. edits dashboard stats
Even though they appear as assholes, I think the chinese app offers are better as they mention what retention rates they expect and how much payment they will cut if we can't maintain those rates. The affiliate knows what he is getting into.
These diet/skin/muscle offers don't have any rebill rate restrictions mentioned upfront, so it doesn't matter even if there are ZERO rebills as long as the traffic was not fraud and the LPs were approved. That is the advertiser's problem. The network should kick the affiliate off the offer and pay for the leads generated till then.
Originally Posted by pokerstars99
1) The traffic is CPM and CPC , instead of PPV as you thought.
We run Muscle and Male enhancement offers with C2M, firstly the offer description didn’t state that adult traffic is not allowed. Secondly , we have clearly told the AM our traffic is adult before we start to run the offer , and she approved the campaigns for us ; What’s more, during the cooperation , they encouraged us to send more traffic ,even told me will make the offer be exclusive to us.
2) Have to say at the initial stage of testing the offer, our EPC is much higher than it. To be honest, our EPC reached 30USD at the beginning. In the stage of scaling up, we tried to bid for the first ad place, thus higher traffic cost will lower the EPC. If you have run the traffic resource like the adult traffic platform, you must understand it is very risk to bid for the first ad place. Of course, we have several LP, step 1+step2 and the separate LP. Some LP with high CTR is because we put links in many ad place, thus more people will click the offer in the premise of keeping our ROI to win large volume. Hope this will solve the EPC question.
3) First of all , our traffic is premium. The angle of the offers like Male enhancement is suitable to adult traffic. The offer is good too, we have tested and run almost 90% of these muscle/male enhancement offers so that we know which offer is good or not.
4) Apparently they didn’t cap the offer. As for the lander, they never asked us to show them, and never told us that the Advertisers or C2M need to approve it via skype , email or the description in their network. Regard to the traffic resource, same as point 2.
5) During the time we were working with C2M, we also were cooperating with another network and run the same offers with same traffic resources, we received all of the payment from them. What’s more, Ricki and Mike never informed me that the rebill rate requested of the offers before we sent traffic .
Thanks !
Originally Posted by meathead
Originally Posted by boldbrain
I have tried to contact Ricki and Mike Kerry from C2M over 3 months. Rick has promised me that the finance has made the payment for many times and asked me to wait for tmr again and again. At last ,she told me she can’t do anything for me and Mike kerry is the decision maker, then asked me to contacted Mike again and again. As a result ,they deleted my skype and ignore my messages and emails . I promise to God , every word I say here is true.
Till now, neither Rick nor anyone from C2M show me the rebill rate even thought they told me the rebill rate is low ,I am confused about the proof that C2M hold my payment ? Anyway, I have already purchased much amount traffic to them ,it is really sucks!
I believe you have read the reply of Steve who is the CEO of C2M , the reasons who described in his reply is really weak and I believe none affiliate will accept that.
One of my affiliate friend Jessie who worked with C2M (I recommend C2M to them actually ,right now C2M own them 26KUSD ) , who has attended the ASW 2016 in Las Vegas and tried to solve this thing with C2M people face to face, and C2M promised to send the rebill rate and everything from the advertiser when she back to China, nothing update and also none payments till now
Since Ricki is your AM and a good people , could you please kindly ask her to contact me (right now she deleted my skype and ignore my email ) ? And hope C2M treat all of his affiliates professional instead of holding their payments without any reason. Many thanks here !
Originally Posted by cbrughmans
C2M hold our money for the reason low rebill but without any proof , they changed our data in our account without inform , what's worse , they deleted our connections and ignore my messages and emails ; These actions really not good for a professional network . It caused much loss for us , hope all Affiliates be attention to C2M , avoid meeting the same problem ! We work with C2M due to thier some good reputation before , but they hurt we deeply this time ! Hold more $190K and delete our connections , ingore all the messages ! If C2M still refuse to pay for us , we will take some legal actions !
Originally Posted by anguschkong
First , we sent the same traffic with the same offer in other networks , we can get the payment weekly ; Why the C2M cannot pay for we the outstanding ?
Second , C2M hold our money with the reason low rebill but no proof ; Please read Steven post , his words very week , and cannot make people believe him !
Third , C2M changed our data without any inform , and delete our connections , ignore all the messages and emails even though we want to solve the issue together sincerely !
C2M hold more $190K in total , and deleted connection , ignored the messages and emails all the time , these behaviours cannot make people believe them again !
Valuable lesson learned here: affiliates, manage your credit better. If you're not getting paid consistently, diversify your credit risk or pause until you get the terms you want. I've run offers across a few networks, even at a lower payout, for this reason. Likelihood of getting stiffed by 4 networks is much lower than 1.
C2M should probably pay the money, but they won't. Steve was right though, reputation is everything in this business and it appears C2M has damaged its reputation with affiliates, at least to some limited extent.
Sounds like C2M lost control & made some rash promises here
BUT
I would NEVER send that much traffic to ANY network until I was on weekly payments. And most networks would NEVER put a new affiliate on weeklies until the traffic was proven. So all in all, even though the traffic may have been technically compliant it was a bit reckless to send that much traffic that quickly.
"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently."
- Warren buffet
Originally Posted by jimmymob
Hi dear ,
Many thanks for your care .
Yes , this really a valuable lesson ! We do the net 15 with C2M first , when one month later , we asked for the payment , my AM Ricki told me that the finance team have arranged the payment for us , and let we wait many times ! During the time , Ricki also told me that we can do the weekly payment next month and gave we more caps and let we send more traffic ; So I trust she , due to this trust , we have run more $151,411 in C2M , the outstanding more $ 87,962 wasn't get till now . It caused much loss for us , so please attention C2M avoid to meet the same problem .C2M hold our money , and changed our data in account without inform , deleted connection and ignored our messages and emails all the time, these actions cannot make people believe them again !
We're all aware of c2m's scummy business practices by now. You should start the legal process.
Originally Posted by bluecrayon
We obeyed all the rules and sent the truth ,legit traffic for C2M , but they just put our purchasing traffic money into their own pocket , hope all of us be attention with C2M to avoid same problem .
Thanks !
Originally Posted by ruby123
Ruby you should start your legal process , because they even dont care to reply over here.
If you dint take any action then other network will also start scrubbing it and in Fb masterminds ppl are talking the same that some Networks advertising over on STM is delaying the Publisher Payments and Holding their money and all.
Originally Posted by hangman
Thanks for your care .
We are taking the legal action now .
Anyway , please attention the C2M to avoid same problem ! Thanks !
Originally Posted by hangman
This one is on you C2M...
Hi dears ,
Greetings ！
Can you recommend some good lawyers for us ?
Many thanks here !
It looks like this thread has largely come to an end and I don't think it is sensible to further discuss any planned/potential legal action here, nor seek specific advice on legal counsel.
So, I have closed the thread and I suggest pursuing the matter privately from now.
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